7,663 customer experience manager jobs at 2,418 companies in Suffern, NY
2mo
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Manager, Customer Experience
New York City, New York, United States
$115k-$140k/yr OnsiteFull Time
6+ YOE2+ Mgmt6+ years in customer-facing roles, 2+ years managing customer-facing teams; strong project management, technical aptitude, communication, process-building, coaching, and data-driven reporting skills.
Gmail, Hiver
1mo
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Customer Experience Manager
New York or Long Island City
$80k-$90k/yr OnsiteFull Time
3+ YOE3+ years in customer experience or related roles; strong written communication; experience managing high-volume inquiries; familiarity with Gorgias, ERP, and Shopify; team leadership and problem-solving skills.
Gorgias, ERP, Shopify
1w
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Customer Experience Manager
West Babylon, New York, United States
$20/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
2d
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Manager, Customer Experience
Jersey City or New York City or Denver or Leeds or Dublin or Michigan or Pennsylvania or West Virginia
$107k-$130k/yr HybridFull Time
5+ YOE5+ years in operations, customer experience, strategy, or business operations; team leadership, analytics, cross-functional strategy, and communication skills; bachelor's degree or equivalent experience; gaming license eligibility.
1mo
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yr RemoteFull Time
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
SalesForce
2d
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Customer Experience Manager
New York City, New York, United States
$90k-$120k/yr OnsiteFull Time
Requires customer success or CXM experience with full-cycle account ownership, technical fluency in integrations and single sign-on, strong communication and judgment, and ability to work onsite in New York City.
Happy Property, Happy Force, single sign-on, AI, SSO, AI agents, MCP
1w
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Senior Manager, Customer Experience
Fairfield, New Jersey, United States
$80k-$95k/yr OnsiteFull Time
7+ YOE5+ MgmtRequires 7+ years in customer service, customer experience, or sales support and 5+ years leading support or service teams, plus platform, analytics, project management, and communication skills.
1mo
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Customer Experience Manager, Claims
New York City, New York, United States
RemoteFull Time
5+ YOE1+ Mgmt5+ years in customer experience, support, success, claims, or high-touch service; 1–2 years people management; strong judgment, communication, escalation management, CRM reporting, and workflow improvement skills.
Zendesk, Microsoft Excel, SQL, BI, AI
2mo
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Customer Experience Manager
New York or San Francisco
$115k-$170k/yr HybridFull Time
Experience owning client support, investigating issues and logs, producing high-signal handoffs to engineering, delivering client training, strong written communication, and structured problem-solving in an early-stage environment.
3w
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Senior Manager, Customer Experience
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yr RemoteFull Time
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
SQL, Microsoft Excel, Covey
3w
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Assistant Customer Experience Manager
Hackettstown, New Jersey, United States
$17-$25/hr OnsiteFull Time
Supervisory experience overseeing front-end associates, customer service, cash handling, scheduling, compliance, sanitation, inventory, and store operations; training is provided for certain equipment duties.
Learning Management System (LMS)
1mo
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Customer Experience Manager
West Point, New York, United States
$65k/yr OnsiteFull Time
3+ YOEHigh school diploma, valid state driver's license, 3+ years customer service experience, property management or hospitality preferred, strong communication, Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Yardi
2mo
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Sr. Manager, Licensed Customer Experience
New York City, New York, United States
$145k-$165k/yr HybridFull Time
People management experience in customer-facing financial services or CX; FINRA Series 65 or equivalent (Series 66, CFP); proven coaching and performance management in metric-driven orgs; experience with Zendesk and Salesforce; excellent communication.
Zendesk, Salesforce
4d
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Sr Customer Experience Manager
New York City, New York, United States
$130k-$150k/yr HybridFull Time
8+ YOERequires 8+ years of relevant experience, including 3–5+ years in lifecycle marketing or digital customer experience, and hands-on expertise with automation, AI workflows, SQL, spreadsheets, BI, analytics, and campaign building.
Gainsight, Totango, Intercom, Salesloft, Zapier, Make, SQL, Looker, Tableau
3mo
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Manager, Customer Experience
Woodcliff Lake, New Jersey, United States
$105k-$120k/yr OnsiteFull Time
10+ YOE10+ years in Customer Service or Sales Administration; Bachelor's degree preferred; proficient with Microsoft Office, Excel, inventory systems, and Dynamics 365.
Microsoft Office Suite, Excel, Inventory Management Systems, Microsoft Dynamics 365
1d
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E-Commerce Customer Experience Manager
Brooklyn, New York, United States
$85k-$105k/yr OnsiteFull Time
4+ YOE2+ MgmtRequires 4+ years in online customer service or operations, 2+ years leading a customer experience team, customer service and e-commerce platform experience, Microsoft Office proficiency, and project management skills.
Customer Relationship Management (CRM), Shopify, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Customer Experience Coordinator
Newtown, Connecticut, United States
$18-$18/hr OnsitePart Time
1+ YOE0.5+ MgmtOversee front-of-store associates to deliver excellent customer service, promote loyalty programs, train/coaching associates, manage POS/register coverage, and meet retail & leadership experience requirements.
POS
2w
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Customer Experience Associate
New York City, New York, United States
$67k-$75k/yr OnsiteFull Time
1+ YOERequires 1–3 years in customer service or an adjacent role, strong communication, organization, time management, problem-solving, data analysis, and stakeholder communication skills.
Zendesk
2w
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Customer Experience Associate
New York City, New York, United States
$250-$500/day OnsiteFull Time
Customer service, client relations, or account management experience; excellent communication, interpersonal, organizational, and problem-solving skills; Microsoft Office proficiency required.
Microsoft Office Suite, CRM software
2w
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Senior Manager, Customer Experience & Retention
New York City, New York, United States
$135k-$145k/yr OnsiteFull Time
7+ YOERequires 7+ years in customer experience, high-end retail, and CRM or retention programs; consumer insights leadership, multi-channel strategy, leadership presentations, and team management experience.
CRM, NPS, CSAT, LTV
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