1,221 customer experience manager jobs at 556 companies in Terrell Hills, TX
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Customer Experience Manager
San Antonio, Texas, United States
$15/hrOnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to perform physical store duties.
Veterinary Emergency Group: Helping people and their pets when they need it most.
2+ YOE2+ years customer service experience, advanced computer and practice management software skills, strong communication, organization, multitasking, high emotional intelligence, ability to work nights/weekends/holidays in a fast-paced clinical setting.
Customer-facing leadership with experience in customer service or front-line management; strong communication, problem-solving, and organizational skills; proficiency with Microsoft Office Suite and fitness management software; must pass background check and obtain CPR within 30 days.
Administrator of Digital Customer Experience & Insights
San Antonio, Texas, United States
$62k-$85k/yrOnsiteFull Time
VIA Metropolitan Transit: Provides public transportation and mass transit services in San Antonio.
3+ YOEBachelor's degree or equivalent experience plus 3 years in digital engagement, analytics, and customer experience operations; strong written/verbal communication, social media and chatbot experience, reporting and vendor management skills.
Team Leader - Customer Experience FT - (Austin Hwy) (34607)
San Antonio, Texas, United States
$16/hrOnsiteFull Time
Goodwill Industries of San Antonio: Nonprofit Goodwill organization serving San Antonio with thrift retail, job training, career placement, and contracted business services.
0.5+ YOERequires 6 months to 1 year of retail customer service experience, strong verbal communication, teamwork, and ability to bend, lift, grasp, and move continuously.
Customer Experience Supervisor I - Town Ctr @ Creekside
New Braunfels, Texas, United States
$19-$24/hrOnsiteFull Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Lead and coach store associates on customer service and checkout, manage cashier performance and scheduling, support hiring and training, drive sales and reduce checkout wait times.
Kabran Air Conditioning & Heating: Residential and light-commercial HVAC contractor serving Brevard County’s Space Coast as a Cascade Services brand.
4+ YOE3+ MgmtExperience managing customer service, budgeting, workforce management, CRM and project management systems familiarity, Microsoft Office proficiency, 3+ years management experience, 4 years in similar role; bachelor’s preferred.
StandardAeroNYSE: SARO: Provides maintenance, repair, and overhaul services for aircraft engines.
5+ YOE5+ years in aerospace/MRO or related technical industry and 5+ years in program or customer/account management; experience with program financials, cross-functional coordination, contracts, and customer-facing reviews; bachelor's degree or equivalent.
StandardAeroNYSE: SARO: Global provider of aerospace maintenance, repair, and overhaul services.
5+ YOERequires 5+ years in aerospace, aviation, manufacturing, MRO, or related technical industry and 5+ years in program or customer account management. Bachelor's degree or equivalent experience required.
American Campus Communities: Develops, manages, and owns student housing communities.
2+ YOE2+ Mgmt2 years leadership experience in student or multifamily housing (or similar); bachelor’s degree preferred; skills in leasing, marketing, customer service, facility management, budgeting, supervision, and strong communication; must live on-site and participate in on-call emergency response.
SWIVEL: Provides digital payment processing and transaction enablement software solutions.
5+ YOE3+ MgmtBachelor’s in Business; 5+ years in financial services; 3+ years in Customer Success/Account Management; SaaS CRM experience; data analysis; strong communication and multitasking.
McLane: Distributes food and consumer products to retailers and restaurants.
3+ YOE3+ years customer-facing experience with management history, proficient in MS Office, strong communication, organizational and conflict-resolution skills; ability to read/write English.
San Antonio or Shavano Park or Grand Rapids or United States
$89k-$134k/yrHybridFull Time
SWBC: Provides insurance, mortgage, and investment services to institutions and individuals.
5+ YOEBachelor's degree, 5+ years customer service in financial services, 3+ years in customer success/account management/sales, SaaS and CRM experience, Salesforce and Omni Analytics proficiency, Microsoft Office skills, strong analytical and negotiation abilities.
Salesforce, Omni Analytics, Microsoft Outlook, Microsoft Word, Microsoft Excel
GFL EnvironmentalNYSE: GFL: Provides waste management and environmental services across North America.
4+ YOEHigh school diploma or GED required (Associate preferred). 4–7 years customer service experience, prior supervisory experience, strong writing and interpersonal skills, ability to design solutions and manage billing/collections.
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$90k-$160k/yrHybridFull Time
Roo: U.S. veterinary staffing marketplace connecting veterinarians and technicians with animal hospitals for relief and hiring work.
5+ YOERequires 5+ years in veterinary industry, preferably hospital operations, clinical management, or veterinary services. B2B account management or sales experience preferred; CRM, communication, conflict resolution, and organizational skills required.
SWBC: Provides insurance, mortgage, and investment services for financial institutions.
5+ YOEBachelor's degree in business,5+ years customer service in financial services,3+ years CSM/Account Management/Sales,CRM and SaaS knowledge,Salesforce/Omni Analytics experience,advanced analytical and negotiation skills,ability to sit long periods and lift up to 20 lbs.
Salesforce, Omni Analytics, Microsoft Outlook, Microsoft Word, Microsoft Excel
Bitdefender: Romanian cybersecurity software serving consumers, businesses, and governments with threat prevention, detection, and response.
3+ YOERequires 3–5 years in customer success or another customer-facing software, SaaS, or cybersecurity role; French and English fluency; enterprise customer experience; strong communication and organization; higher education or equivalent experience.
Managed Detection and Response (MDR), MDR/MXDR, PagerDuty, ChurnZero, APIs, SIEM/SOAR
Woods Comfort Systems: Provider of residential and commercial HVAC and plumbing services.
Proven leadership in call center/dispatching, KPI-driven, process-oriented, experience with high-volume customer service; Home Services and ServiceTitan experience preferred.
5+ YOERequires 5+ years in product management, product development, digital experience delivery, or strategic planning, with expertise in digital products, discovery, analytics, agile delivery, and matrixed stakeholder leadership.
Retail Insight: Private UK retail analytics software helping retailers and CPG suppliers optimize store operations.
Experience in customer success, account management, or client services, ideally in SaaS or technology; essential retail experience; strong communication, data interpretation, organization, and stakeholder management skills.