993 customer experience manager jobs at 415 companies in Toledo, OH
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Sr. Manager, Customer Experience Strategy
Livonia, Michigan, United States
HybridFull Time
10+ YOE8+ MgmtBachelor's degree and 10+ years in customer experience, digital strategy, product strategy, or related roles; 8+ years of people leadership and cross-functional business and technology initiative experience.
Agile
1w
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Customer Experience Lead - Full Time
Ypsilanti, Michigan, United States
$15/hr OnsiteFull Time
1+ YOERetail leadership with customer service focus; ability to lead and coach associates, manage front-end operations, resolve customer issues, and work nights/weekends/holidays.
2mo
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Customer experience
Ann Arbor, Michigan, United States
$17/hr OnsiteFull Time
2+ MgmtHigh school diploma required; minimum 2 years management experience. Strong communication, multitasking, and creative thinking. Ability to operate cash register, lift up to 25 lbs, climb ladders, and work flexible schedules including evenings, weekends, and occasional overnight travel.
1w
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Customer Experience Coordinator PT
Woodhaven, Michigan, United States
$15-$16/hr OnsitePart Time
1+ YOE0.5+ MgmtRequires flexible night and weekend availability, one year of retail experience, six months of leadership experience, merchandising knowledge, multitasking, communication, organization, and training ability.
POS
1mo
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Customer Experience (CX) Customer Care, Ford Energy
Dearborn, Michigan, United States
$85k-$167k/yr HybridFull Time
5+ YOE5+ years client-facing experience, bachelor’s degree in related field, merchandise/event/vendor management, exceptional communication, ability to navigate large organizations, and up to 20% domestic travel; must be authorized to work in the U.S.
1mo
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Customer Experience (CX) Customer Care, Ford Energy
Dearborn, Michigan, United States
$85k-$167k/yr OnsiteFull Time
5+ YOE5+ years high-touch client relations, bachelor’s degree in marketing/communications/business/hospitality, merchandise and vendor management, event planning, exceptional communication, budget stewardship, willingness to travel up to 20%.
2w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1mo
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Community Experience Manager
Toledo, Ohio, United States
$15/hr OnsitePart Time
Ability to teach choreography, drive sales and retention, work evenings/weekends, use Mindbody and Carmen, manage social media, and build community; customer-facing and sales-focused role.
Mindbody, Carmen, Instagram, TikTok, Facebook
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Retail Experience Manager
Toledo, Ohio, United States
OnsiteFull Time
2+ YOERequires 2–3 years of retail experience in a customer-facing sales setting, demonstrated leadership, coaching and staff development ability, organization, professional communication, and flexible schedule availability.
3mo
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Customer Experience Supervisor I - Shops@fallen Timbers
Maumee, Ohio, United States
$19-$24/hr OnsiteFull Time
Lead and coach store associates, oversee cash handling and checkout processes, manage staffing and training, and drive customer experience and sales.
4w
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Assistant Manager, Guest Experience | Levis Commons
Perrysburg, Ohio, United States
$23-$31/hr OnsiteFull Time
1+ YOE1+ Mgmt1+ year people management and leadership experience, variable schedule (including weekends/holidays/overnights), reliable transportation to store, ability to lift up to 30 lbs, strong communication and decision-making skills.
2w
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Regional Customer Service Manager
Devon or Pottstown or Taylor or Smithfield or Querétaro or West Chester
HybridFull Time
Experience leading customer service teams in manufacturing/supply chain, proficiency with SAP, strong stakeholder management, analytical and communication skills; bachelor’s degree preferred; Spanish advantageous.
SAP
1mo
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Class Experience Lead
Canton Township, Michigan, United States
OnsitePart Time
1+ YOE1+ MgmtHigh school diploma/GED, 1 year leadership experience, national group fitness and/or LifePower Yoga certification, fitness and nutrition certification.
Facebook
2w
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Associate Customer Success Manager (Audit)
Ann Arbor or Eagan
$71k-$131k/yr HybridFull Time
1+ YOEBachelor's or equivalent,1–3 years Customer Success/Account Management in SaaS,1–3 years accounting/audit preferred,proficiency with CRM and customer success platforms,strong communication and data-driven skills.
1mo
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Customer Accounts Manager
Westland, Michigan, United States
$16-$16/hr OnsiteFull Time
Manage customer accounts and collections, lead accounts staff, maintain customer records, perform home visits and operate company vehicle; valid driver’s license and ability to lift required; college or management experience preferred.
2mo
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Lead Experience Associate
Toledo, Ohio, United States
OnsitePart Time
Lead shifts, supervise team, ensure guest experience, front desk operations, and event logistics; 30 hours/week including evenings, weekends, and holidays.
Google Suite, Scheduling tools
2mo
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Customer Success Manager
Ann Arbor, Michigan, United States
HybridFull Time
4+ YOE4+ years customer-facing experience; BA/BS in finance, business, engineering or related; proficiency with Microsoft Excel and CRM; strong communication, problem-solving, and account management skills; SaaS or automotive experience preferred.
Microsoft Excel, CRM, Salesforce, HubSpot
1w
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Clinic Experience Associate
LaSalle, Ontario, Canada
$20-$21/hr OnsiteFull Time
Requires strong customer service, communication, organization, problem-solving, computer literacy, time management, multitasking, and ability to work independently and within a team.
Clinicmaster, Microsoft Office, Client Portal, SMS
2w
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Member Experience Lead
Livonia, Michigan, United States
$19/hr OnsiteFull Time
3+ YOEHigh school diploma/GED, 3+ years customer service and 3+ years leading operational teams, CPR within 30 days, strong communication and relationship-building, ability to lift 50 lb and work standing/walking.
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