1,611 customer experience manager jobs at 598 companies in Wales, WI
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Customer Experience Manager
New Berlin, Wisconsin, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree, 5+ years customer service/experience, 2+ years management, strong communication, analytical skills, CRM experience, project management and leadership abilities.
CRM
1w
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Customer Experience Manager
Kenosha, Wisconsin, United States
$15/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
cash register
1w
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Senior Manager, Customer Experience
McHenry, Illinois, United States
$115k-$130k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8–10 years in customer service, operations, order management, or account administration, including 5+ years managing managers, supervisors, or multi-tiered teams.
Titlewave, Salesforce, CRM, Net Promoter Score (NPS), Lean, Six Sigma
6d
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Customer Experience Manager
Wauwatosa, Wisconsin, United States
$51k-$77k/yr OnsiteFull Time
5+ YOERequires two years of college or equivalent experience, at least five years of experience, retail or production experience, flexible scheduling, and forklift certification if required at the site.
6d
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Customer Experience Manager
Wauwatosa, Wisconsin, United States
$51k-$77k/yr OnsiteFull Time
5+ YOETwo years of college or equivalent experience, at least 5 years of experience, and retail or production experience. Requires varied scheduling, closing shifts, weekend availability, and a working phone.
1mo
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Enterprise Customer Experience Program Manager
Milwaukee or Mayfield Heights
HybridFull Time
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Jira, Jira Align, Microsoft Project, Power BI
2d
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Customer Experience Specialist
Milwaukee, Wisconsin, United States
$27-$31/hr HybridFull Time
5+ YOEHigh school diploma or GED required, with 5–6 years in customer service, order management, or related operations. Requires cross-functional experience, communication, organization, problem-solving, and ERP experience.
Electronic Data Interchange (EDI), Enterprise Resource Planning (ERP), Oracle
3w
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Customer Experience Lead - Full Time
Milwaukee, Wisconsin, United States
$16/hr OnsiteFull Time
1+ YOERetail experience preferred (1+ year), strong customer service and leadership skills, ability to manage front-end operations, flexible to work nights/weekends/holidays.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Part Time Customer Experience Manager
Monona, Wisconsin, United States
OnsitePart Time
Lead front-end operations and omnichannel processes, manage shrink and safety programs, coach and train sales/cashier teams, assist with inventory and cash reconciliation; retail management experience preferred.
1mo
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Experience Manager
Wauwatosa, Wisconsin, United States
OnsiteFull Time
2+ YOE2+ years retail/beauty management experience; proven retail, financial and people leadership; cosmetology license where required; proficient with Point of Sale and Microsoft Office; strong communication and organizational skills.
Point of Sale, Microsoft Office, Apple devices
4w
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FT Customer Experience Coordinator
Wauwatosa, Wisconsin, United States
$14-$15/hr OnsiteFull Time
1+ YOE0.5+ MgmtOversee front-end associates, promote excellent customer experience, train and coach staff, handle POS/register coverage; requires 1 year retail and 6 months leadership experience and flexible availability including nights and weekends.
POS
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Salon Customer Experience Specialist - Crossroads S/C
Menomonee Falls, Wisconsin, United States
$12-$15/hr OnsitePart Time
Provide welcoming guest service, manage front desk operations, recommend and sell retail salon products, support appointment scheduling and maintain salon standards.
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Senior Customer Service Manager
Germantown, Wisconsin, United States
HybridFull Time
7+ YOE5+ MgmtRequires 7+ years in customer service, account management, or customer success and 5 years of leadership management experience. Bachelor's preferred; ERP, CRM, SharePoint, MS Teams, Excel, project management, and continuous improvement experience preferred.
Microsoft SharePoint, Microsoft Teams, Windows Operating Systems, Microsoft Excel, ERP, CRM, Microsoft Dynamics, VLOOKUP
1mo
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Service Experience Coordinator
Racine, Wisconsin, United States
$18-$25/hr OnsiteFull Time
Coordinate service appointments, manage customer communication and scheduling, work with service team, strong communication and organizational skills; automotive/service experience helpful.
1mo
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Client Experience Partner
Pewaukee, Wisconsin, United States
HybridFull Time
2+ YOE2+ years customer success/account management experience, associate degree or equivalent, strong communication, client advocacy, account retention/expansion, presentation and Microsoft Office proficiency.
ConnectWise Manage, Salesforce, HubSpot, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Customer Project Manager
Milwaukee or Wisconsin
$118k-$176k/yr OnsiteFull Time
5+ YOEOn-site in Wisconsin. 4-year degree or equivalent; 5+ years project management/engineering or field/technical experience; familiarity with data center commissioning, drawings/SLD/LVS; PMI or CAPM a plus; able to work on construction sites and lead teams.
1mo
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Marketing Manager - Customer Experience
Milwaukee, Wisconsin, United States
OnsiteFull Time
7+ YOEBachelor's degree,7+ years in strategic/experiential marketing,experience with executive engagement and tradeshows,ability to use AI/technology to improve marketing,valid driver's license,ability to travel up to 15%.
AI
2mo
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Customer Service Manager
Sturtevant, Wisconsin, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years customer service experience with at least 2 years in leadership, strong analytical skills, Salesforce and Microsoft Office proficiency, experience improving processes and leading teams, familiarity with root cause analysis.
Salesforce, RouteOptix, Tegos, Microsoft Office
2d
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Customer Service Department Manager
Kenosha or Pleasant Prairie or Gurnee or Waukegan or Racine or Illinois
$85k-$100k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor’s degree and 3+ years of customer service management experience, with demonstrated ability to coach and develop high-performing teams.
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