643 customer experience manager jobs at 322 companies in Walker, MI
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Customer Experience Manager
Grand Rapids, Michigan, United States
$17/hrOnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to work flexible retail schedules.
MillerKnollNASDAQ: MLKN: Designs and manufactures modern furniture for workplaces and residential environments.
4+ YOEBachelor's or equivalent experience, 4+ years in customer service/sales/eCommerce, strong problem-solving, scheduling, coaching, and communication skills; experience with manufacturing systems and continuous improvement.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Retail experience preferred (1+ year), strong customer service and leadership skills, communication and problem-solving, ability to work nights/weekends/holidays, attention to detail.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtMinimum 1 year retail and 6 months leadership experience; ability to train and mentor associates; strong communication, merchandising, multitasking; available nights and weekends.
Cardinal Group Companies: Fully integrated real estate investment and property management firm.
1+ YOE1+ years property management, leasing, customer service or resident services experience; familiarity with Entrata, Google Workspace, and social media; strong interpersonal, conflict resolution, organizational skills; able to perform light physical tasks and routine travel.
San Antonio or Shavano Park or Grand Rapids or United States
$89k-$134k/yrHybridFull Time
SWBC: Provides insurance, mortgage, and investment services to institutions and individuals.
5+ YOEBachelor's degree, 5+ years customer service in financial services, 3+ years in customer success/account management/sales, SaaS and CRM experience, Salesforce and Omni Analytics proficiency, Microsoft Office skills, strong analytical and negotiation abilities.
Salesforce, Omni Analytics, Microsoft Outlook, Microsoft Word, Microsoft Excel
Century CommunitiesNYSE: CCS: Constructs and sells new residential homes and communities.
2+ YOE2+ years residential customer service/home warranty experience; outstanding customer service and communication skills; high school/GED required; construction/homebuilding experience preferred; highly proficient in Microsoft Excel, PowerPoint, Word.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word
SWBC: Provides insurance, mortgage, and investment services for financial institutions.
5+ YOEBachelor's degree in business,5+ years customer service in financial services,3+ years CSM/Account Management/Sales,CRM and SaaS knowledge,Salesforce/Omni Analytics experience,advanced analytical and negotiation skills,ability to sit long periods and lift up to 20 lbs.
Salesforce, Omni Analytics, Microsoft Outlook, Microsoft Word, Microsoft Excel
Acosta Group: Provides retail sales and marketing services for consumer brands.
0.5+ YOEBachelor's degree or equivalent experience; minimum 6 months retail/CPG/marketing/space management or resets experience; Microsoft PowerPoint, Excel, Word, Outlook proficiency; strong presentation, communication, and project management skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook
Ric's Food Center: Family-owned neighborhood grocery store chain.
2+ YOE1+ Mgmt2+ years retail experience, 1 year management, proficiency with Microsoft Office and customer service software, strong written/verbal communication, knowledge of management practices, available 6:30am–10:30pm, alternating weekends.
Grand Rapids or Rockford or Grand Rapids or Grand Rapids
OnsiteFull Time
Meijer: Operates a Midwestern chain of supercenters and grocery stores.
4+ YOEBachelor's degree or equivalent experience and 4+ years of retail, grocery, or customer service experience; leadership, communication, financial analysis, safety, and business skills required.
Customer Service Manager, Aerospace (Falconer, NY, US)
Falconer or Muskegon
$123k-$139k/yrOnsiteFull Time
SKFNasdaq Stockholm: SKF B: Manufacturer of bearings, seals, and lubrication systems.
2+ YOE5+ Mgmt5+ years leadership experience, 2+ years customer service experience, Bachelor's degree preferred (Business or related), strong Microsoft Office skills, proven continuous improvement and analytical ability, ability to travel and manage multiple sites.
ESPEC North AmericaTokyo Stock Exchange: 6859: Designs and manufactures environmental and reliability testing chambers.
5+ YOEBachelor's degree required; 5+ years in customer success/account management with prior leadership; strong communication, analytical skills, CRM experience (Salesforce/HubSpot), and ability to use metrics to drive retention and growth.
Salesforce, HubSpot, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP (BOM structure), email
Gilson Graphics: Full-service commercial printing, marketing, and fulfillment solutions provider.
Experience with offset/digital printing, fulfillment and packaging strategy, order and data management, customer-facing communication, deadline management; degree preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Office, Adobe Acrobat, InDesign, Photoshop, Illustrator, Pace, PrintStream
Public StorageNYSE: PSA: Self-storage services for residential and commercial customers.
Valid driver’s license and own vehicle, customer-service or sales experience (retail/restaurant preferred), ability to lift 35 lbs and perform outdoor facility tasks, cash handling and basic auditing skills.
Mayville Engineering CompanyNYSE: MEC: Provides precision metal fabrication and manufacturing solutions for OEMs.
Entering and processing purchase orders, resolving customer complaints, managing account administration, strong communication and organizational skills; two years customer service experience referenced.
Cincinnati or West Chester or Whitehall or LaPorte or Hampton or Wichita Falls or Morristown or Dover or Cleveland or Winsted or Branford or Rochester or Rancho Cucamonga or Fontana
HybridFull Time
Howmet AerospaceNYSE: HWM: Manufactures high-performance metal components for aerospace and transportation.
10+ YOEBachelor's degree, 10+ years sales experience (5 years in aerospace), ability to travel 35–50% domestically, strong communication and organizational skills, U.S. work authorization and U.S. person (ITAR) required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Fifth Third BankNASDAQ: FITB: Provides retail, commercial, and wealth management financial services.
1+ YOEHigh school diploma or equivalent; minimum 1 year collections, customer service, sales, or customer solutions experience; call center experience; strong communication, negotiation, conflict management, attention to detail, and MS Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook