1,837 customer experience manager jobs at 716 companies in Oregon
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Manager, Customer Experience Technology
Alabama or Arkansas or Arizona or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Louisiana or Maryland or Missouri or Mississippi or North Carolina or North Dakota or Nebraska or New Mexico or Nevada or Oregon or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah
RemoteFull Time
Cable OneNYSE: CABO: Provides broadband internet, cable television, and digital phone services.
7+ YOE5+ MgmtBachelor's degree or equivalent,7+ years customer experience and digital/product/technology experience,5+ years management,experience as business owner for enterprise platforms,executive communication and vendor management.
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$140k-$170k/yrRemoteFull Time
HiBob: HR software platform for managing employee lifecycle and engagement.
10+ Mgmt10+ years leadership in payroll/benefits or customer operations; deep US payroll and benefits knowledge; SLA, escalation and quality management; strong stakeholder communication and people leadership.
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$140k-$170k/yrRemoteFull Time
HiBob: Provides a cloud-based HR platform for mid-sized businesses.
10+ YOE10+ Mgmt10+ years leadership in payroll/benefits or customer operations, deep US payroll and benefits expertise, SLA and case management knowledge, strong stakeholder communication and operational leadership.
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or United States
$140k-$170k/yrRemoteFull Time
HiBob: Provides cloud-based human resources and workforce management software.
10+ YOE10+ Mgmt10+ years leadership in payroll/benefits/managed services; deep US payroll and benefits expertise; SLA/KPI governance, case/escalation management, compliance, stakeholder communication, and operational leadership.
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or United States
$140k-$170k/yrRemoteFull Time
HiBob: Cloud-based human resources management platform for mid-sized businesses.
10+ YOE10+ Mgmt10+ years leadership in payroll/benefits or customer operations; deep US payroll and benefits knowledge; experience with SLA/KPI-driven service delivery, escalations, and stakeholder communication; strong people leadership.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Enterprise Customer Experience Manager (West Coast)
California or Oregon or Washington
$110k-$130k/yrRemoteFull Time
Appcues: No-code platform for building in-app user onboarding experiences.
5+ YOE5+ years in Customer Success/Account Management with ownership of retention, renewals, and expansion; strong commercial negotiation, Salesforce proficiency, excellent communication, business judgment, and experience using AI in workflow.
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$140k-$170k/yrRemoteFull Time
HiBob: Provides a cloud-based human resources management platform for businesses.
10+ Mgmt10+ years leadership in payroll/benefits/managed services, deep US payroll and benefits knowledge, SLA/KPI governance, escalation and compliance experience, stakeholder management and people leadership.
Customer Service Manager, Airport Customer Experience
Portland, Oregon, United States
$51k-$87k/yrOnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma/GED, 2 years leading others preferred, airport customer service experience preferred, strong communication, decision-making, and supervisory skills; ability to obtain USPS clearance and pass FAA background checks.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
AutoStoreOslo Stock Exchange: AUTO: Robotic cube storage systems for automated warehouse fulfillment.
Experience in customer success or account management, strong communication, analytical and technical aptitude, ability to influence stakeholders and manage customer relationships to drive adoption and expansion.
Austin or Sydney or Hobart or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia or United States or Australia or United Kingdom or India
RemoteFull Time
UpGuard: AI-powered platform for managing cyber risk and security.
2+ YOE2+ years in customer success, project or account management; understanding of cyber risk frameworks; strong communication, organization, and account coverage across ET or PT; experience building scalable customer relationships.
New York or Arkansas or Idaho or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or Indiana or New Jersey or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$47k-$122k/yrRemoteFull Time
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
5+ YOE5+ years in pharmacy/PBM/insurance, ability to travel up to 25%, Salesforce experience preferred, high school diploma or GED required, Certified Pharmacy Technician preferred.
Bold Reuse: Reusable packaging and logistics systems for large-scale venues.
3+ YOE3+ years customer success experience, strong analytical and communication skills, project coordination, vendor and stakeholder management, CRM (HubSpot) proficiency; sustainability or reuse experience preferred.
Westerville or California or Washington or Oregon or New York or Colorado or United States
RemoteFull Time
VPL: SaaS platform optimizing shipping and logistics for healthcare organizations.
1+ YOECustomer-facing role requiring technical aptitude, CRM and Microsoft Office experience, strong communication and problem-solving; 1+ years' customer-focused experience desired, background in technical support/implementation preferred.
Customer Relationship Management (CRM), Microsoft Office
Coos-Curry Electric Cooperative: Provides electric utility services to Southern Oregon communities.
2+ YOELeads customer and technical support staff; requires 2+ years customer service/technical support with internet or networking experience, strong fiber troubleshooting skills, valid Oregon driver's license, and ability to perform occasional after-hours response.
Franklin ElectricNASDAQ: FELE: Designs and manufactures water and fuel pumping systems.
5+ YOE5+ years related experience and a Bachelor’s degree required; experience managing team performance and employee lifecycle; advanced communication, coaching, KPI management, and cross-functional collaboration skills.
Kiln: Boutique flexible office and coworking space for professional teams.
Experience in office management, customer service, or administrative roles; strong communication, organizational and multitasking skills; basic computer proficiency; proactive and dependable; familiarity with coworking or hospitality helpful.