1,055 customer experience manager jobs at 454 companies in Warsaw, VA
1d
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Customer Experience Manager
Prince Frederick, Maryland, United States
$19/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
cash register
2mo
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Customer Experience Specialist - Richmond
Richmond, Virginia, United States
HybridFull Time
Local to Richmond, native English speaker with proven customer service/call center experience; able to work 4:30 PM–1:30 AM EST; strong communication, time management, and tech orientation; travel/medical background a plus.
2w
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Customer Experience Lead - Full Time
Richmond, Virginia, United States
$15/hr OnsiteFull Time
1+ YOEProvide excellent customer service, lead front-end operations, direct associates, handle transactions, and maintain merchandising and safety standards. 1+ year retail experience preferred.
1d
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Customer Experience Coordinator
Richmond, Virginia, United States
$15-$15/hr OnsiteFull Time
1+ YOE0.5+ MgmtRequires flexible availability including nights and weekends, one year of retail experience, six months of leadership experience, communication and organizational skills, merchandising knowledge, multitasking, and ability to train others.
POS
3mo
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Customer Experience Supervisor I - Chesterfield Mall
Richmond, Virginia, United States
$20-$25/hr OnsiteFull Time
Lead and coach associates, drive customer service, and manage checkout experience.
1mo
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Assistant Retail Experience Manager
Richmond, Virginia, United States
$20-$24/hr OnsiteFull Time
1+ YOEMinimum 1 year retail customer-facing experience, leadership and coaching ability, flexible schedule including nights/weekends/holidays, strong customer service and administrative skills.
1mo
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Customer Success Manager
Richmond or Washington or Atlanta
RemoteFull Time
4+ YOE4+ years in customer success or account management, B2B SaaS experience, mid-market portfolio management, strong analytical and communication skills, experience driving retention, adoption, expansion and creating customer reporting.
1w
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Customer Success Manager
Glen Allen, Virginia, United States
OnsiteFull Time
2+ YOERequires 2+ years of business-to-business customer service or account management experience, billing or contract administration experience, strong Microsoft Office and Excel skills, communication, organization, and attention to detail.
Microsoft Office, Microsoft Excel
1mo
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Senior Customer Success Manager
McLean or Lexington Park
$115k-$150k/yr HybridFull Time
7+ YOE7+ years in customer success/account management or related roles, experience with complex federal/defense customers, ability to drive adoption, manage multi-account portfolios, strong communication and organizational skills; eligible for Secret clearance.
CORAS
1mo
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Guest Experience Supervisor
La Plata, Maryland, United States
$18-$22/hr OnsiteFull Time
1+ YOE1+ year supervisory experience in retail or customer service, high school diploma/GED, POS software experience, strong people skills; ServSafe certification a plus.
POS software
1mo
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Customer Service Supervisor/Coordinator
Glen Allen, Virginia, United States
$18-$22/hr OnsiteFull Time
2+ YOE2+ years customer service experience, prior supervisory experience, high school diploma, data entry and Windows proficiency, leadership and communication skills, ability to lift up to 30 lbs and work weekends/holidays.
Windows
6d
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Senior Associate, Product Management - Partnerships Customer Experience
Chicago or McLean or Richmond or United States
$101k-$115k/yr OnsiteFull Time
1+ YOEBachelor's degree or military experience and at least 1 year in product management, product design, agile delivery, business analysis, data science, or software engineering.
Minimal Viable Product (MVP)
6d
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Senior Associate, Product Management - Partnerships Customer Experience
Chicago or Richmond or McLean
$101k-$127k/yr OnsiteFull Time
1+ YOEBachelor's degree or military experience and at least 1 year in product management, design, agile delivery, business analysis, data science, or software engineering; agile product ownership experience preferred.
Minimal Viable Product (MVP)
6d
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Senior Associate, Product Management - Partnerships Customer Experience
Chicago or Richmond or McLean
OnsiteFull Time
1+ YOEBachelor’s degree or military experience and 1+ year in product management, product design, agile delivery, business analysis, data science, or software engineering; agile, digital product, and cross-functional experience preferred.
Minimal Viable Product (MVP)
3w
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Guest Experience Supervisor
Richmond, Virginia, United States
$23/hr OnsitePart Time
Previous leadership in guest services or event operations, strong communication and problem-solving, ability to manage fast-paced event staffing, must be 18+, available for all home games and special events.
1mo
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Customer Communications Support Manager
Quantico or Washington
$165k-$180k/yr OnsiteFull Time
10+ YOE10+ years program/project management experience in DoD/IC, bachelor’s in CS/IT or related, DoD 8570/8140 IAT Level III (CASP+/CISSP) and CCNP Collaboration, PMP, active Secret clearance, U.S. citizenship, leadership and stakeholder management skills.
VoIP, VTC, Cisco Unified Communications (CUCM), Unity, Session Initiation Protocol (SIP), Poly, Microsoft Teams, Cisco Jabber, ITIL, ITSM, RMF
1mo
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Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
3w
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Associate Manager, Customer Delivery
Richmond, Virginia, United States
$105k-$152k/yr HybridFull Time
5+ YOEBachelor's or equivalent, 5+ years supporting business/operations/technology, Agile experience, strong SQL and data analysis skills, excellent communication and prioritization.
SQL
3d
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FT Assistant Manager Customer Service (399440)
Leonardtown, Maryland, United States
OnsiteFull Time
Assistant customer service management role in a grocery retail store; the posting provides no specific education, experience, licensing, or technical requirements.
1w
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Senior Manager, Specialty Customer Care Teams
Lynchburg or Richmond
$89k-$139k/yr HybridFull Time
7+ YOE3+ MgmtRequires 7+ years of leadership experience, including 3+ years leading managers, plus a bachelor's degree or equivalent. Strong operational, analytical, communication, and customer service leadership skills required.
AWS Connect, Salesforce, CRM
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