1,465 customer experience manager jobs at 675 companies in Wauchula, FL
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Customer Experience Manager
Brandon, Florida, United States
$17/hrOnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, and ability to work flexible retail schedules and perform physical tasks.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; flexible schedule including nights and weekends; merchandising knowledge; ability to train associates, multitask, and handle customer issues.
New York Life: Provides life insurance, retirement income, and investment solutions.
10+ YOEBachelor's degree or equivalent experience and 10+ years of progressive leadership experience in customer experience, operations, service, quality, risk, retention, or related fields.
Voice of the Customer, Artificial Intelligence, Agile
EōS Fitness: Operates a chain of full-service health clubs.
Customer service or front-line leadership experience preferred; strong communication, problem-solving, interpersonal, organizational, and multitasking skills; fitness software and Microsoft Office proficiency required.
Fit2Run: Specialty retail chain selling athletic footwear and running apparel.
1+ YOE1+ year retail or customer service experience; key holder or prior leadership preferred; strong communication and problem-solving skills; ability to work evenings, weekends, and holidays; able to stand long periods and lift up to 40 lbs.
New York Life Insurance: Providing life insurance, annuities, and long-term investment solutions.
10+ YOE10+ MgmtBachelor's degree or equivalent experience and 10+ years of progressive leadership in customer experience, operations, service, quality, risk, retention, or related disciplines. Requires cross-functional strategy, analytics, governance, and executive communication.
Requires team management, training, budgeting, customer service, communication, policy implementation, high school diploma or equivalent, English proficiency, physical ability, and a valid driver's license if required.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOEHigh school diploma/GED or equivalent; 3–4 years in service-oriented operations; 2–3 years of customer service training; coaching, training, organizational, and multitasking skills. Four-year degree preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yrHybridFull Time
VerizonNYSE: VZ: Provides wireless, broadband, and telecommunications services to customers.
8+ YOE3+ Mgmt8+ years in SaaS Customer Success/CX/CS/Sales with 3+ years leadership; expertise in end-to-end journey design, design thinking, AI/LLM integration, analytics and executive governance.
Qualifacts: Provides electronic health record software for behavioral healthcare.
2+ YOERequires 2 years in customer-facing healthcare or SaaS roles, renewal and upsell experience, strong communication, analytical, presentation, and project management skills; bachelor's preferred and travel required.
Microsoft Office, Microsoft Excel, Electronic Health Record (EHR), CSM applications, virtual meeting tools
Inovalon: Cloud-based software for healthcare data analysis and quality.
3+ YOE3+ years customer-facing experience in customer success/account management; experience with healthcare data; strong communication, organization, and problem-solving skills.
Justworks: HR, payroll, and benefits platform for small businesses
3+ YOE3+ MgmtFour-year degree or equivalent experience, 3+ years leading customer service teams, coaching and performance management experience, CRM and communication-platform proficiency, and strong written and verbal communication.
Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yrHybridFull Time
VerizonNYSE: VZ: Provides wireless, fiber-optic internet, and telecommunications services globally.
8+ YOE3+ MgmtBachelor's degree or 4+ years experience; 8+ years in Customer Success/CX/Sales/Digital CX with 3+ years leadership in SaaS; expertise in design thinking, AI/ML integration, predictive analytics, and BI/CS platforms.
Inovalon: Cloud platform for data-driven healthcare analytics and insights.
3+ YOE3+ years customer-facing experience in customer success/account management; healthcare data experience; strong communication, organization, and problem-solving skills; ability to coordinate cross-functional delivery.
Graybar: Distributes electrical, communications, and data networking products.
5+ YOERequires 5+ years of project order management experience, leadership and communication skills, SAP knowledge, high school diploma or GED, and resource, conflict, and deadline management abilities. Four-year degree preferred.
Allied Universal: Provides security personnel, technology, and facility management services.
2+ YOEHigh school diploma and 2+ years of technical customer service call center experience; requires communication, case management, problem-solving, judgment, and CRM systems familiarity.
Invited: Operates a network of private golf and country clubs.
5+ YOE3+ MgmtHigh school diploma, 5 years in hospitality, customer relations, events, food and beverage, or marketing, and 3 years in leadership or management required; CRM and Microsoft Office experience preferred.
Microsoft Office Suite, Microsoft Word, Microsoft Outlook, Microsoft Excel, CRM, Salesforce