939 customer experience manager jobs at 286 companies in West Virginia
4d
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Manager, Customer Experience
Jersey City or New York City or Denver or Leeds or Dublin or Michigan or Pennsylvania or West Virginia
$107k-$130k/yr HybridFull Time
5+ YOE5+ years in operations, customer experience, strategy, or business operations; team leadership, analytics, cross-functional strategy, and communication skills; bachelor's degree or equivalent experience; gaming license eligibility.
1w
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Customer experience Manager- 8335
Hurricane, West Virginia, United States
$15/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
4d
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Customer Experience Manager
Moundsville, West Virginia, United States
$36k-$46k/yr OnsiteFull Time
2+ YOERequires 2 years of retail banking experience, strong written and verbal communication, branch leadership ability, physical capacity to stand, walk, and lift approximately 40 pounds, and an associate degree or equivalent experience.
3w
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Manager Customer Experience Operations
Bluefield, West Virginia, United States
OnsiteFull Time
Bachelor's or equivalent experience, extensive management and operations experience in call center/customer service, strong analytical, communication, coaching, and organizational skills, adjudication and benefits investigation experience preferred.
1w
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customer experience coordinator
Vienna, West Virginia, United States
$14-$14/hr OnsitePart Time
1+ YOE0.5+ MgmtRequires flexible availability including nights and weekends, strong communication, organization, multitasking, merchandising, and training skills, plus 1 year of retail and 6 months of leadership experience.
2w
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Customer Experience Director- Mid Atlantic
Kentucky or West Virginia or Pennsylvania or Delaware or Maryland or Virginia or North Carolina or South Carolina
$172k-$287k/yr FieldFull Time
10+ YOEBachelor's degree, 10 years in biotechnology, pharmaceutical, medical device, or nuclear medicine industries, customer relationship management experience, logistics expertise, regulatory knowledge, and English fluency.
SWOT
1w
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Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
2mo
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Customer Experience Coordinator - Marshall Pharmacy
Huntington, West Virginia, United States
OnsiteFull Time
5+ YOE5+ MgmtHigh school diploma and certified/registered pharmacy technician (WV BoP) required; five years experience as a pharmacy technician, customer-facing service, and supervising/training others; must participate in continuing education.
POS system
2mo
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Customer Experience Supervisor I - Meadowbrook Mall
Bridgeport, West Virginia, United States
$19-$24/hr OnsiteFull Time
Lead and coach store associates and cashiers to deliver outstanding customer service and checkout standards, drive sales, manage staffing/scheduling, coordinate hiring and training, and meet store performance metrics.
Point of Sale, Mobile Point of Sale, Satellite Registers, iCAP
2d
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Client Experience Manager, Pharmacy Benefits Management
Minnesota or Arkansas or Idaho or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or New Mexico or Michigan or California or Maine or North Dakota or Kansas or Indiana or New Jersey or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$47k-$122k/yr RemoteFull Time
5+ YOERequires 5+ years in pharmacy, pharmacy benefits management, or insurance; high school diploma/GED; travel up to 25%; certified pharmacy technician, Salesforce, and bachelor's degree preferred.
Salesforce
1mo
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Guest Experience Manager - Inn at Canaan
Davis, West Virginia, United States
$50k-$55k/yr OnsiteFull Time
2+ YOE2+ years hotel leadership or guest services experience, team supervision, MS Office/Google Workspace proficiency, strong communication, organization, and hospitality passion; degree preferred.
Microsoft Office, Google Workspace
1mo
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Guest Experience Manager - Inn at Canaan
Davis, West Virginia, United States
$50k-$55k/yr OnsiteFull Time
2+ YOE2+ Mgmt2-4 years hospitality leadership or guest services experience, supervisory experience, strong communication and organization, proficiency with Microsoft Office/Google Workspace; hospitality degree preferred.
Microsoft Office, Google Workspace
2mo
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Customer Success Manager, Commercial Named
Los Angeles or Raleigh or Toronto or San Francisco or United States or Canada or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$66k-$95k/yr HybridFull Time
BA/BS required; strong communication, product instincts, troubleshooting, and customer-facing skills; experience with account management/tech startups preferred; willing to work EST hours and travel to customer sites; familiarity with accounting ERPs preferred.
Quickbooks Online/Enterprise, Sage 300 CRE/Intacct, Viewpoint Vista/Spectrum, Monday.com, JIRA Service Desk, UserGuiding, OpenPhone, Zoom
1mo
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Customer Success Manager - State & Local
Connecticut or Maine or Massachusetts or New Hampshire or New York or Pennsylvania or Rhode Island or Vermont or West Virginia or Florida or North Carolina or South Carolina or Washington
$100k-$115k/yr RemoteFull Time
8+ YOE8+ years enterprise SaaS customer success/account management supporting public sector, CRM experience (SFDC, Hubspot), product support, US travel ability, strong communication and relationship skills, bachelor’s degree or equivalent.
SFDC, Hubspot
2w
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Senior Manager, Nonprofit Member Experience
Alexandria or Colorado or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kentucky or Maryland or Minnesota or Nebraska or Nevada or North Carolina or Ohio or Oregon or Pennsylvania or Tennessee or Texas or Virginia or Washington or West Virginia
$70k-$75k/yr HybridFull Time
7+ YOERequires 7 years in marketing, communications, customer experience, member success, nonprofit programs, or related work; journey ownership, analytics, cross-functional influence, and strong writing skills.
Salesforce, CRM, NPS, CSAT
5d
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Customer Service Account Manager
Kingwood, West Virginia, United States
OnsiteFull Time
3+ YOEHigh school diploma or GED required; associate degree preferred. 3+ years of customer service experience preferred, with proficiency in MS Office, Outlook, and Internet applications.
Microsoft Office Suite, Microsoft Outlook, Internet applications
1w
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Customer Care Manager - State Farm Agent Team Member
Charleston, West Virginia, United States
$45k-$55k/yr OnsiteFull Time
Strong communication, organization, attention to detail, and multitasking skills required. Customer service, office management, or administrative experience preferred. Must obtain applicable state insurance licenses.
2w
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Customer Success Content & Enablement Manager
Denver or New Jersey or Maryland or New Hampshire or Delaware or South Carolina or Massachusetts or West Virginia or Rhode Island or Connecticut or North Carolina or Pennsylvania or Vermont or Virginia or Ohio or New York or Georgia or Tennessee or Maine or Florida
$88k-$138k/yr HybridFull Time
3+ YOERequires 3–5 years in content creation and project management, electronics supply chain and SaaS knowledge, and typically 5–7 years related experience with a four-year degree or equivalent.
HubSpot, Zendesk, Pendo, Salesforce
3w
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Customer Success Manager - Insurance Indirect
Atlanta or Illinois or West Virginia or Florida
$134k-$160k/yr RemoteFull Time
7+ YOE7+ years customer-facing experience, bachelor\u0002s or equivalent, insurance or credit industry experience preferred, strong customer success, project management, communication, and cross-functional collaboration skills.
3mo
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Customer Service Manager - State Farm Agent Team Member
Huntington, West Virginia, United States
$30k-$60k/yr OnsiteFull Time
Excellent communication; self-motivated; detail oriented; proactive; customer service; teamwork; licensing to obtain Property & Casualty and Life & Health.
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