2,340 customer experience manager jobs at 903 companies in Willis, TX
5d
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Customer Experience Manager
Conroe, Texas, United States
$15/hr OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to perform physical retail duties.
cash register
4w
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Customer Experience Manager
Houston, Texas, United States
$90k-$100k/yr OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer service/operations with 4+ years leading teams; experience with escalations, SOPs, reporting and cross-functional coordination; bachelor’s degree preferred.
Microsoft Excel, Microsoft Office, ERP systems, SAP, Power BI, Smartsheet, CRM systems, customer portals
1mo
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Customer Experience Program Manager
New Orleans or The Woodlands or Little Rock
HybridFull Time
5+ YOEBachelor's in business/marketing, 5+ years in customer experience or program management, strong stakeholder communication, program roadmap and business case development, proficiency with CX analytics and project management practices.
3w
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Assistant Manager Customer Experience
Katy, Texas, United States
$48k-$68k/yr OnsiteFull Time
Lead customer service and sales initiatives, recruit and develop talent, manage payroll and training, oversee store operations including pricing, stockroom, receiving and third-party logistics.
3w
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Customer Experience Coordinator
Houston, Texas, United States
$14-$15/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train and mentor associates, manage front-end operations, handle customer issues, and support POS/register coverage.
POS
2w
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Customer Experience Supervisor
Houston, Texas, United States
$68k/yr OnsiteFull Time
Bachelor's degree, proven customer service and supervisory experience, strong communication, leadership, data analysis, and proficiency with customer service tools.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Customer Experience Supervisor
Conroe, Texas, United States
HybridFull Time
Supervisory experience in service/support operations, contact center knowledge, strong verbal/written communication, performance management, coaching, KPI tracking and data analysis.
1w
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Customer Experience Lead - Full Time
Houston, Texas, United States
$13/hr OnsitePart Time
1+ YOERetail experience preferred; strong customer service, leadership, communication, and problem-solving skills; ability to work nights, weekends, and holidays.
2mo
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Customer Experience & Escalation Specialist
Houston, Texas, United States
OnsiteFull Time
1+ YOE1–2 years in customer service; de-escalation skills; strong communication; multi-tasking; experience with order management or CRM; PrintSmith a plus.
CRM systems, PrintSmith
1mo
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Customer Experience Support Specialist
Houston, Texas, United States
HybridFull Time
Experience with survey/feedback platforms and listing management tools preferred; bachelor's degree in related field preferred; strong collaboration, data management, and administrative skills.
Medallia, Qualtrics, QuestionPro, Google Business Profile, Birdeye, Apple Business Connect
2w
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Client Experience Manager
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
6d
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Customer Integration Manager (Customer Experience Program Management)
Houston, Texas, United States
OnsiteFull Time
7+ YOEBachelor's degree in engineering or related field and 7+ years of program or project management experience; requires strong organization, communication, contract lifecycle, and cross-functional collaboration skills.
PC
2mo
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Director of Customer Experience
Houston, Texas, United States
HybridFull Time
7+ Mgmt7+ years leadership in industrial distribution or related operations; Bachelor's degree preferred; strong analytics and cross-functional leadership; able to drive multi-location initiatives.
ERP systems, Data analytics tools, Microsoft Excel, Power BI
2mo
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Customer Experience Specialist (The Woodlands, TX, US, 77380)
The Woodlands, Texas, United States
OnsiteFull Time
Associate degree or equivalent experience; proven B2B customer service experience; order-to-delivery management; proficiency with Microsoft Office, SAP/ERP; Salesforce preferred; strong communication and organizational skills.
SAP SOMR, SAP, Salesforce, Microsoft Outlook, Microsoft Excel, Microsoft Teams, Microsoft PowerPoint
1w
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Guest Experience Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOE2+ Mgmt3+ years luxury hospitality/spa experience with 2+ years supervisory experience; strong leadership, communication, guest-service, coaching, and analytical skills; bachelor's degree preferred.
property management systems (PMS), guest engagement platforms, guest feedback tools
1w
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Guest Experience Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOE2+ MgmtLead front-line spa teams, drive guest satisfaction, 3–5 years luxury hospitality experience with 2–3 years supervisory experience, bachelor\u0002s preferred, proficiency with PMS and guest feedback tools, flexible availability including weekends/evenings/holidays.
Property management systems (PMS), Guest engagement platforms, Guest feedback tools
3w
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System Patient Experience Manager
The Woodlands, Texas, United States
OnsiteFull Time
3+ YOEExperience in service-oriented operations and customer service training, HS/GED (degree preferred), 2–4 years relevant experience, coaching and organizational skills, Microsoft Office proficiency, knowledge of contract administration and budgets.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1d
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Senior Analyst, Customer Experience & Insights
Houston or Lehi or Philadelphia
HybridFull Time
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
1mo
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Experience Lead
New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia or Charlotte
$23/hr OnsiteFull Time
Operational management experience in guest-facing operations, strong communication, time management, and problem-solving; knowledge of Microsoft Office, Google Suite, and Slack; minimum age 18.
Microsoft Office, Google Suite, Slack
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