112 customer experience program manager jobs at 79 companies in Aberdeen, MD

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Program Manager
Fort Meade, Maryland, United States
OnsiteAll Commitments Available
Tharros
Tharros: Provides specialized cybersecurity defense and vulnerability research services.
15+ YOE15+ years of program management experience with federal/intel/military customers; PMP; BS degree (or 6 years experience in lieu); cleared environment experience.
1w
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Program Manager I (Senior Program Manager)
York, Pennsylvania, United States
OnsiteFull Time
Precision Custom Components
Precision Custom Components: Manufacturer of custom fabricated heavy industrial and nuclear components.
5+ YOEManage program scope, schedules, financial performance; coordinate cross-functional teams; communicate with customers; 5+ years program/project or manufacturing experience; US citizenship required.
Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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Customer Experience Coordinator
Rosedale, Maryland, United States
$16-$17/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail experience and 6 months leadership experience; ability to train and coach associates, manage front-of-store operations, promote loyalty programs, strong communication and merchandising skills, flexible availability including nights and weekends.
POS
1mo
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Program Manager
Valley Green or Yocumtown or Nashua
OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
4+ YOEManage complex new product development projects, provide technical leadership, communicate with customers, plan schedules and budgets; Bachelor's in technical discipline preferred with 4+ years related experience, ability to read technical drawings, and proficiency with Excel, Word, and PowerPoint.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1w
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Strategic OEM Program Manager
Sunnyvale or Wilmington
HybridFull Time
Qnity Electronics
Qnity ElectronicsNYSE: Q: Manufactures materials and solutions for the semiconductor industry.
5+ YOEBachelor's degree,5+ years program/project management in electronics/materials/manufacturing,experience with global customer-driven commercialization and scale-up,strong stakeholder and communication skills,Microsoft Office proficiency.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
4w
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Senior Program Manager
Herndon or Columbia
HybridFull Time
Clarity Innovations
Clarity Innovations: Provides software and data engineering for national security missions.
5+ YOETop Secret/SCI clearance, 5+ years project management experience leading Kubernetes/cloud/software delivery for federal customers; strong Agile, stakeholder, and communication skills; PMP/AWS certs a plus.
Kubernetes, AWS, Azure, Google Cloud, Atlassian
2mo
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Program Manager II - Paladin FMS Production
York or Anniston or Pennsylvania or Alabama or United States
$136k-$231k/yr HybridFull Time
BAE Systems
BAE SystemsLondon Stock Exchange: BA: Designs and manufactures advanced defense and aerospace systems.
10+ YOEAbility to obtain Secret clearance; Bachelor's degree +10 years' experience or equivalent; program/project management in defense/manufacturing; PLM and EVM experience; people management and customer-facing skills.
PLM, Earned Value Management (EVM)
1mo
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Fraud Customer Experience Business Partner
Buffalo or Boston or Baltimore or Washington or Wilmington or New York or Bridgeport or Burlington
$90k-$149k/yr HybridFull Time
M&T Bank
M&T BankNYSE: MTB: Provides retail, commercial, and wealth management banking services.
4+ YOEBachelor's degree or equivalent experience, minimum 4 years project management experience, strong relationship management, discovery and execution skills, ability to influence without authority, coordinate complex cross-functional work, and strong communication and problem-solving.
1mo
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Technical Program Manager
Elkridge, Maryland, United States
$120k-$275k/yr OnsiteFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
10+ YOE10+ years project management experience, university degree (advanced preferred), PMP certification, experience leading large complex customer projects, P&L and financial forecasting, and managing teams larger than 40.
1mo
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Technical Program Manager
Elkridge, Maryland, United States
$120k-$275k/yr OnsiteFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Providing global edge-to-cloud infrastructure and IT solutions for businesses.
10+ YOEBachelor's degree required (advanced degree preferred), 10+ years project management experience, PMP certification, proven ability to lead large, complex, multi-region customer projects, manage P&L and teams, and mentor others.
1mo
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System Patient Experience Manager - Baltimore, MD
Baltimore, Maryland, United States
$60k-$70k/yr OnsiteFull Time
Compass Group
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
2+ YOEProvide strategic leadership for patient experience programs across multiple accounts; 2+ years relevant experience, HS/GED required (4‑year degree preferred), customer service training and hospitality/healthcare experience, Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3w
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Oceanic Systems Program Manager 3
Annapolis, Maryland, United States
$184k-$277k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Develops and manufactures advanced aerospace, defense, and space systems.
8+ MgmtActive Secret clearance required, bachelor’s in STEM or business, 8+ years management/leadership experience, 5+ years P&L (CAM) experience, EVM/IPT experience, strong customer engagement and financial management skills; PMP preferred.
Earned Value Management (EVM), Integrated Product Team (IPT), Sensitive Compartmented Information Facility (SCIF)
1w
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Technical Program Manager, Public Sector
Columbia or Washington
$199k-$249k/yr OnsiteFull Time
Scale AI
Scale AI: Provides data and infrastructure for training artificial intelligence models.
3+ YOEActive TS/SCI clearance,3+ years stakeholder/customer-facing experience,technical background in CS/Econ/Statistics/Engineering,ML operations knowledge,structured analytics problem-solving,excellent communication; willingness to travel ~25%.
Python, SQL, API
2w
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Program Coordinator
Baltimore, Maryland, United States
$43k-$48k/yr OnsiteFull Time
Jewish Community Center of Greater Baltimore
Jewish Community Center of Greater Baltimore: Providing community recreational, educational, and cultural programs and services.
Experience coordinating programs, supervising staff, strong customer service, proficiency with CRM and Microsoft Office, ability to lift up to 25 lbs, and excellent communication and organizational skills.
Customer Relationship Management (CRM), Microsoft Office
1mo
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
1w
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Customer Success Manager - Secret Clearance – Fort Meade (Hybrid)
Fort Meade, Maryland, United States
$108k-$127k/yr HybridFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
8+ YOE8+ years supporting IT customers in enterprise environments, active DoD Secret clearance, bachelor's degree or equivalent, familiarity with DoD customers, strong communication and critical thinking, scheduling and customer advocacy experience.
Agile, Scrum
2mo
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Program Coordinator - Agency With Choice
West Chester, Pennsylvania, United States
OnsiteFull Time
The Arc of Chester County
The Arc of Chester County: Empowers individuals with disabilities through advocacy and community services.
2+ YOEAssociate degree required; at least 2 years in customer service or human services; strong organizational, interpersonal, and writing skills.
3mo
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Guest Experience Supervisor
Baltimore, Maryland, United States
OnsiteFull Time
Four Seasons Hotels and Resorts
Four Seasons Hotels and Resorts: Operates luxury hotels, resorts, and branded residential properties globally.
Supervise guest experience program, coordinate with Front Office/Reservations/Housekeeping/F&B, and respond to guest requests to ensure high satisfaction.
1w
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Customer Success Manager - Secret Clearance – Fort Meade (Hybrid)
Fort Meade, Maryland, United States
$108k-$127k/yr HybridFull Time
GDIT
GDITNYSE: GD: Delivers IT and mission services to government agencies.
8+ YOE8+ years supporting IT customers in enterprise/DoD environments, active Secret clearance, US citizenship, bachelor's degree or equivalent, strong communication, Agile/Scrum experience, ability to travel 25-50%.
1mo
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Field Project Manager, Customer Facing
Boston or Philadelphia or Wilmington or United States or North America
$117k-$195k/yr FieldFull Time
Agilent Technologies
Agilent TechnologiesNew York Stock Exchange: A: Providing instruments, software, and consumables for laboratory scientific discovery.
8+ YOEBachelor's in a scientific or related field (or equivalent), 8+ years relevant experience including 5+ years customer-facing field project management, project management methodologies, strong communication, experience with data/reporting tools, and willingness to travel 50%+.
Microsoft Office, Microsoft Project, Smartsheet, Visio, SAP, Maximo

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