79 customer experience program manager jobs at 64 companies in Bartow, FL
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Manager, Customer Experience (CX) - Service
Rochester or Phoenix or Saint Petersburg
OnsiteFull Time
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
7+ YOE5+ Mgmt5+ years management experience and 7+ years in strategy consulting/marketing/research or related customer-focused function; bachelor's/master's preferred; experience building CX programs and budgets.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
CIRCOR: Designs and manufactures flow control products for industrial markets.
5+ YOEManage and deliver global programs including scope, schedule, budget, risk, customer liaison and contract management; bachelor\u0002s preferred with 5+ years\u0002 experience; PMP preferred; U.S. citizenship required.
Microsoft Excel, Microsoft Access, Electronic Microsoft tools
DDS Lab: Manufactures custom dental prosthetic appliances for dental professionals.
3+ YOE3+ years in program management/operations/customer success or deployment; strong operational leadership, cross-functional coordination for hardware/software deployments; analytics, reporting, and stakeholder management; dental/healthcare tech or SaaS experience preferred.
Healthcare Customer Project Manager - Field role in S. Florida
Tampa or Gainesville or Florida or United States
$90k-$143k/yrFieldFull Time
PhilipsEuronext Amsterdam: PHIA: Manufactures medical imaging systems and personal care appliances.
5+ YOE5+ years project management and IT integration experience in healthcare preferred; Bachelor’s in clinical/CS/IT/project management or equivalent; PMI certification required within role timeline; US work authorization required.
Project Manager, Customer Facing, Spectrum Business
Tampa, Florida, United States
OnsiteFull Time
Charter CommunicationsNASDAQ: CHTR: A leading broadband connectivity and telecommunications services provider.
2+ YOEBachelor’s degree or equivalent experience, 2+ years project management experience, project management certification, strong communication, prioritization, data analysis, and Microsoft Project proficiency.
BlueGrace Logistics: Provides third-party logistics and transportation management technology services.
3+ YOE3+ years transportation/logistics experience, project management and implementation experience, ability to travel >50%, strong written/verbal communication, proficiency with project management tools and Microsoft Office.
Project Management Software, Microsoft Word, Microsoft Excel, Microsoft Visio, Transportation Management System, API, EDI, FTP
Qualifacts: Provides electronic health record software for behavioral healthcare.
5+ YOEAssociate degree (BA preferred) and 5+ years customer success/consulting experience in behavioral health or healthcare technology; strong EHR, workflow, project management, communication, and stakeholder skills; travel 30–50%.
CareLogic, Credible, InSync, Microsoft Office, AI assistants
Arlington or San Diego or Tampa or Norfolk or Jacksonville or California or Florida
$92k-$135k/yrHybridFull Time
Dataminr: AI platform for real-time risk and event detection.
5+ YOEAbility to obtain Secret clearance, bachelor’s degree or equivalent, 5+ years customer success/account management or relevant military program experience, experience with public sector/DoD, strong communication and independent execution skills.
FedEx FreightNYSE: FDX: Provides less-than-truckload freight transportation and shipping services.
3+ YOEBachelor's degree or equivalent plus 3 years in transportation/business/sales/operations; LTL experience preferred; strong analytical, project management, and Microsoft Office skills.
Active Older Adults Membership Experience Lead - Spurlino Family YMCA
Riverview, Florida, United States
$18/hrOnsitePart Time
Tampa Metropolitan Area YMCA: Non-profit organization providing community fitness and youth development programs.
Part-time role coordinating senior (Active Older Adults/SilverSneakers) schedules and programs, recruiting/leading volunteers, customer-facing member relations; CPR/AED and First Aid required within 30 days; reliable transportation.
EquinixNASDAQ: EQIX: Provides global data center colocation and digital interconnection services.
10+ YOE10+ years in customer transformation/customer success operations or similar in tech/subscription businesses; experience designing and operationalizing customer lifecycle processes, leading cross-functional transformation, and measuring impact.
Metrea: Provider of effects-as-a-service to global national security partners.
Experience in global logistics, customs, inventory, procurement, and aviation logistics; US citizenship and active Secret clearance; strong stakeholder management and operational execution skills.
Lockheed MartinNYSE: LMT: Designs and manufactures global security and aerospace systems.
5+ YOE5+ years manufacturing experience; strong leadership and program management; familiarity with MRP, MRL, MES, Tableau, data analytics, Earned Value Management, configuration management; Microsoft Suite; ability to obtain Secret clearance; presentation and customer interface skills.
MRP, MRL, MES, Tableau, Microsoft Suite, Earned Value Management (EVM), Data Analytics
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
1+ YOEHigh school diploma/GED or 2-year degree in hospitality-related field; 1+ year event management experience; strong customer service, billing accuracy, group block management, upselling, and leadership skills.
Fever: Tech platform for discovering and booking live entertainment experiences.
1+ YOE1+ years event management experience preferred, strong customer service and team leadership, valid driver’s license preferred, AV/PA familiarity, ability to use a personal laptop and report weekly.