2w
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Program Manager, Customer Experience (WOW Programs)
Plantation or Boston
$87k-$139k/yr OnsiteFull Time
5+ YOE5+ years program management experience, cross-functional leadership, data-driven measurement and experimentation, strong written communication, ability to operate in ambiguity.
1w
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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
1w
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Manager, Customer Experience (CX) - Service
Rochester or Phoenix or Saint Petersburg
OnsiteFull Time
7+ YOE5+ Mgmt5+ years management experience and 7+ years in strategy consulting/marketing/research or related customer-focused function; bachelor's/master's preferred; experience building CX programs and budgets.
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
6d
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Senior Program Manager, RMU
Clearwater, Florida, United States
HybridFull Time
10+ YOE10+ years program management experience, leadership skills, program management tool proficiency, EVMS knowledge, experience with complex customer programs, strong communication and strategic problem-solving.
Microsoft Project, Accolade, EVMS
1mo
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Customer Experience Coordinator
Saint Petersburg, Florida, United States
$15-$16/hr OnsiteFull Time
1+ YOE0.5+ MgmtOversee front-end associates, promote excellent customer experience and loyalty programs, train/coaching associates; 1 year retail and 6 months leadership experience; flexible schedule including nights and weekends.
POS
3w
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Strategic Program Manager
Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kansas or Massachusetts or Maryland or Michigan or Minnesota or Missouri or North Carolina or Nevada or New Hampshire or New Jersey or New York or Ohio or Oregon or South Carolina or Texas or Tennessee or Utah or Virginia or Washington or West Virginia or Wisconsin or Wyoming
$105k-$150k/yr RemoteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
5+ YOE5+ years managing programs in engineering or manufacturing, experience with NPD/NPI and high-volume manufacturing, bachelor's in engineering preferred, strong program/risk management and customer-facing skills.
CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, Assembly
1w
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Director, Customer Experience Operations
Florida, United States
HybridFull Time
10+ YOE10+ years leadership in customer operations or call center management, experience with escalations, vendor management, QBRs, and cross-functional program implementation.
2w
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Manager, Program Management- Electronics Manufacturing
Brooksville or North Logan
$110k-$140k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree,5+ years program management in EMS or regulated manufacturing,5+ years leadership,experience with AS9100/aerospace customers,program financials and customer engagement,U.S. citizenship required.
6d
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Director of Customer Experience Programmes
New York City or Miami or Arlington
RemoteFull Time
7+ YOE7+ years in customer success operations or programme management in B2B SaaS; strong programme governance, change management, stakeholder engagement, data-driven reporting, and cross-functional delivery skills.
3w
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Program Manager, Virginia & Columbia Class
Tampa, Florida, United States
OnsiteFull Time
5+ YOEManage and deliver global programs including scope, schedule, budget, risk, customer liaison and contract management; bachelor\u0002s preferred with 5+ years\u0002 experience; PMP preferred; U.S. citizenship required.
Microsoft Excel, Microsoft Access, Electronic Microsoft tools
1mo
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Manager I, Content Program Management
Seattle or Barcelona or Austin or Florida or Georgia or Idaho or North Carolina or Texas or Michigan or Canada or Australia or Europe
$91k-$129k/yr RemoteFull Time
2+ YOE2+ Mgmt2+ years managing content teams and programs in operations or customer-facing environments; 2+ years applying program/project/business analysis; knowledge management and help-center experience; strong data and stakeholder skills; BA/BS or equivalent. Must reside in FL, GA, ID, NC, TX, or MI and work remotely.
1mo
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Principal, Program Management (40141)
Melbourne or Rochester or Chantilly
$134k-$284k/yr OnsiteFull Time
12+ YOEBachelor's degree with 12+ years (or equivalent experience), active Top Secret/SCI clearance, program and proposal management, subcontractor oversight, risk management, budget and schedule control, customer engagement.
1d
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Guest Experience Manager
Miami Beach, Florida, United States
OnsiteFull Time
2+ YOEProvide upscale guest service, manage front desk operations, coordinate staff and vendors, resolve guest issues, and oversee lobby ambassador program. Requires 2+ years front desk/guest service management, bachelor's degree, OPERA experience.
OPERA, HOTSOS, Canary
1mo
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Program Manager - Mission Systems (Johnstown, PA, US, 15904)
Johnstown or Largo
HybridFull Time
3+ YOEBachelor's degree plus 3+ years relevant experience (or equivalent). Program management experience including contract execution, budgeting, scheduling, risk mitigation, earned value, and customer interface; PMP/DAU preferred.
earned value management system, Lean Six Sigma
1mo
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Retail Program Manager - Fort Myers Area
Fort Myers, Florida, United States
FieldFull Time
2+ YOE2+ Mgmt2+ years similar field management experience preferred; retail experience desired. Must oversee multiple stores, recruit/hire/train staff, be outgoing, have strong communication/customer service, be proficient in MS Office, and be able to stand 4–8 hours.
Microsoft Office
1mo
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Customer Success Manager
West Palm Beach, Florida, United States
OnsiteFull Time
5+ YOEBachelor's in engineering or construction-related field, 5+ years project/program management or construction delivery experience, data center/MEP knowledge, strong communication, and proficiency with construction/document tools.
Bluebeam, Procore, AutoCAD, Revit, Microsoft Office, Google Workspace
2mo
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Service Program Manager - Ft. Lauderdale Fl
Fort Lauderdale, Florida, United States
OnsiteFull Time
Bachelor’s degree or equivalent healthcare experience; experience in healthcare service operations; regulatory compliance knowledge (ISO 9001/13485); vendor and customer relationship management; proficient in Microsoft Office.
2d
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Customer Delivery Manager
District of Columbia or Texas or New York or South Carolina or New Jersey or Maryland or Georgia or Virginia or Florida or North Carolina
$93k-$144k/yr RemoteFull Time
7+ YOE7+ years experience in IT/service delivery, degree in CS/IT/Business or equivalent, ITIL/ITSM familiarity, strong communication, cost and escalation management, cross-functional leadership.
ITIL, ITSM
1mo
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CUSTOMER PROJECT MANAGER
Melbourne, Florida, United States
$95k-$126k/yr OnsiteFull Time
5+ YOE5+ years in a corporate aircraft environment, ability to manage and direct projects, associate degree or equivalent, A&P license preferred, strong communication skills, and experience with Siebel.
Siebel
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