17 customer experience program manager jobs at 13 companies in Battle Creek, MI
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JIS Senior Manager of Customer Experience
Lansing, Michigan, United States
$126k-$169k/yrOnsiteFull Time
Michigan Supreme Court: Administers the judicial system and court operations in Michigan.
10+ YOE5+ MgmtBachelor’s degree or 15 years of senior management experience; 10+ years managing cross-functional technical or service teams, large-scale implementations, service desk operations, and stakeholder-facing delivery.
MANN+HUMMEL: Manufactures filtration solutions for automotive, industrial, and environmental sectors.
2+ YOE2+ years program management experience in automotive or heavy-duty industry, bachelor\u0002s in engineering or business preferred (or 5 years related experience), strong customer orientation, project coordination, and Microsoft Office/ERP proficiency.
Technique: Manufactures precision sheet metal prototypes and low-volume welded assemblies.
5+ YOEBachelor’s degree preferred; 5+ years of program or project management experience in manufacturing or a technical environment; project management tools, leadership, customer-facing skills, and U.S. work eligibility required.
project management tools, reporting systems, PMP, Lean, Six Sigma, Health Savings Account (HSA), Flexible Spending Account (FSA)
ArtiFlex Manufacturing: Provides integrated tooling, automation, and manufacturing solutions for automotive.
Experience in manufacturing or technical environments, ability to coordinate cross-functional teams, manage project schedules, track costs, communicate with customers, and drive project execution.
Grand Rapids or Kalamazoo or Battle Creek or Holland
HybridFull Time
Waste ManagementNYSE: WM: Provides waste collection, recycling, and environmental services in North America.
2+ YOEBachelor's in Sales/Marketing/Business or HS+4yrs relevant experience; 2 years relationship management in waste/environmental services; B2B/field sales experience preferred; strong customer service and account management skills.
Prospect and Customer Database, Proposal Program, Pricing Tools
GrayMatter: Industrial technology solutions and automation engineering services.
5+ YOEFive years of project management experience in automation/control projects; PMI training/PMP; MS Project/GANTT proficiency; strong customer service and communication skills.
BuckleNYSE: BKE: Sells casual apparel, footwear, and accessories in retail stores.
Retail sales and merchandising experience or training; leadership potential; ability to operate a motor vehicle; lift 50 lbs; strong communication and customer service skills.
BuckleNYSE: BKE: Sells casual apparel, footwear, and accessories in retail stores.
Retail experience or training, customer service and sales skills, ability to operate a vehicle and travel, lift 50 lbs, flexible schedule, communication and leadership potential.
BuckleNYSE: BKE: Retails casual apparel, footwear, and accessories for all ages.
Retail sales and leadership development role; requires customer service, cash handling, merchandising, ability to lift 50 lbs, ability to travel between stores, and relevant retail experience or education.
Kustom US: Provides emergency disaster recovery and property restoration services.
Support project managers with data management, invoicing, timecard verification, customer communication, scheduling, and change order management; familiarity with ADP, Salesforce, DASH, Sage, TimberScan, Coupa preferred.
Woda Cooper Companies: Develops, constructs, and manages affordable housing communities.
High school diploma/GED, valid driver\u0002s license and insurance, customer-service and leasing experience, ability to lead staff, familiarity with affordable housing programs and fair housing preferred, OSHA10 training.
GrayMatter: Industrial technology solutions and automation engineering services.
3+ YOEBachelor's degree in related field, minimum 3 years relevant experience, strong attention to detail and customer service; familiarity with Dynamics 365 and project management tools preferred.
Dynamics 365, Microsoft Project, Trello, Asana, Microsoft Excel
CU*Answers: Provides integrated technology and core software for credit unions.
1+ YOERequires 1–2 years of office or financial services experience, strong customer service and communication skills, problem-solving ability, multitasking, attention to detail, and Microsoft Office proficiency; degree preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CU*BASE
Love's Travel Stops & Country Stores: Operates a nationwide network of travel stops and convenience stores.
Currently enrolled in a 2- or 4-year business, management, hospitality, or related program; able to pass screening and perform customer-facing physical duties including lifting up to 50 pounds.