211 customer experience program manager jobs at 98 companies in Bothell, WA

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Senior Customer Experience Program Manager - CTJ - Poly
Reston or Redmond or Atlanta
$120k-$235k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
4+ YOEBachelor's degree and 4+ years technical/program management experience or equivalent; Top Secret/SCI (SSBI+Polygraph) clearance; US citizenship; program management, technical and analytical skills.
None
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Senior Customer Program Manager
Seattle, Washington, United States
$110k-$130k/yr HybridFull Time
MiiR
MiiR: Design-forward brand creating premium reusable drinkware and coffee tools
7+ YOE7+ years managing major retail or distributor accounts with P&L responsibility, experience with EDI/POS data and trade promotion processes, executive communication and cross-functional program delivery skills.
EDI, POS, trade promotion management
2mo
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Technical Program Manager , Customer Experience and Business Trends
Seattle, Washington, United States
$149k-$201k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years technical product or program management; 7+ years working with engineering teams; 3+ years software development; 5+ years TPM with software teams; experience coordinating cross-functional programs.
1mo
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Manager, Customer Experience Technology
Bellevue or Chicago or San Francisco or Washington or California or Colorado or Illinois or New York or Washington
$182k-$281k/yr HybridFull Time
Okta
OktaNASDAQ: OKTA: Provide secure identity management and authentication for enterprises.
3+ Mgmt3+ years managing software engineering/analyst teams, deep Salesforce (Service/Experience/Marketing/Communities) expertise, SaaS/PaaS experience (Salesforce, Workday, NetSuite, Anaplan, Xactly, Boomi), Agile delivery, bachelor's in CS or related.
Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Marketing Cloud, Salesforce Communities, Workday, NetSuite, Anaplan, Xactly, Boomi
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1d
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Customer Experience Program Manager -Windows Gaming Team (200044973)
Redmond, Washington, United States
OnsiteFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Global provider of software, cloud, and AI technology solutions.
No specific qualifications provided in posting.
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Customer Experience Coordinator
Lake Stevens, Washington, United States
$18-$29/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtSupervise front-of-store associates, promote excellent customer experience and loyalty programs, train and coach associates, handle POS coverage, and resolve customer issues. Requires 1 year retail and 6 months leadership experience; strong communication and merchandising skills.
POS
2mo
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Program Manager
Seattle or Olympia or Los Angeles
$80k-$100k/yr HybridFull Time
Quickparts
Quickparts: Provider of on-demand custom manufacturing and prototyping services.
5+ YOE5-7 years program or project management in manufacturing/engineering; strong organizational and communication skills; customer-focused; knowledge of manufacturing processes (3D printing, CNC, injection molding a plus); Office 365; GD&T; experience with HubSpot, NetSuite, Monday.com.
Office 365, GD&T, HubSpot, NetSuite, Monday.com
3w
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Program Manager 2
Everett, Washington, United States
$160k/yr OnsiteFull Time
Creation Technologies
Creation Technologies: Provides electronics manufacturing services for original equipment manufacturers.
4+ YOEBachelor's or equivalent, 4+ years EMS or relevant industry experience, strong electronics manufacturing and program management skills, customer advocacy, and proficiency in MS Office and MS Project.
Microsoft Excel, Microsoft Teams, Microsoft Outlook, Microsoft PowerPoint, MS Project
1mo
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Program Manager
Mukilteo, Washington, United States
$100k-$150k/yr OnsiteFull Time
Karman Space & Defense
Karman Space & DefenseNYSE: KRMN: Designing and manufacturing mission-critical systems for space and defense.
3+ YOEB.S. in Mechanical/Aerospace Engineering required; 3+ years engineering experience (≥2 years in aerospace/systems); U.S. citizenship and ability to obtain DoD SECRET clearance; program planning, cost/schedule tracking, customer interactions, and proposal support.
1mo
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Senior Program Manager
Plantation or Louisville or Bellevue or Boston
$119k-$190k/yr OnsiteFull Time
Chewy
ChewyNYSE: CHWY: Online retailer of pet food, supplies, and veterinary services.
5+ YOEBachelor's degree in a related field, 5+ years in program management/operations/supply chain/customer experience, strong analytical and communication skills, ability to influence senior stakeholders and operate in ambiguous environments.
1mo
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Customer Experience Engineer, CXE-T
Canada or United States or Seattle or Paris
$98k-$140k/yr RemoteFull Time
Docker
Docker: Provides a platform for building, sharing, and running containerized applications.
5+ YOE5+ years in solutions engineering, TAM, DevOps, or platform roles; deep Docker and container expertise, secure supply chain and CI/CD experience; PoC design/execution, technical presentation and content production skills.
Docker, Docker Desktop, Docker Hub, Docker Scout, Docker SBX, MCP Gateway, CI/CD, SBOM, SLSA
1mo
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Manager I, Content Program Management
Seattle or Barcelona or Austin or Florida or Georgia or Idaho or North Carolina or Texas or Michigan or Canada or Australia or Europe
$91k-$129k/yr RemoteFull Time
Rover
Rover: Connecting pet parents with local sitters and walkers.
2+ YOE2+ Mgmt2+ years managing content teams and programs in operations or customer-facing environments; 2+ years applying program/project/business analysis; knowledge management and help-center experience; strong data and stakeholder skills; BA/BS or equivalent. Must reside in FL, GA, ID, NC, TX, or MI and work remotely.
3w
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Program Manager (Aerospace)
Kent, Washington, United States
$104k-$174k/yr OnsiteFull Time
Parker Hannifin
Parker HannifinNYSE: PH: Manufacturer of motion and control technologies and systems.
Bachelor's degree in engineering or technical field, experience with military/defense customers and cross-functional manufacturing teams, strong communication and organizational skills; PMP preferred.
1mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1mo
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Program Manager Credentialing - USFHP
Seattle, Washington, United States
$44-$69/hr OnsiteFull Time
Providence
Providence: Provides comprehensive healthcare services through hospitals, clinics, and health plans.
5+ YOE5+ years healthcare operations and 5+ years customer service management experience; bachelor's degree preferred; ability to support operational teams, implement process improvements, and meet compliance and service targets.
3w
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Senior Technical Program Manager, Customer Terminal and RF Ground Stations
Seattle, Washington, United States
$198k-$277k/yr OnsiteFull Time
Blue Origin: Develops reusable rockets and systems for human spaceflight.
7+ YOEBachelor's in engineering, 7+ years technical program management experience in hardware/embedded/telecom/aerospace, proficiency coordinating cross-functional teams, strong communication and analytical skills.
1mo
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Program Manager, Professional Services - East
New York City or San Francisco or Seattle or Los Angeles or United States
$162k-$222k/yr HybridFull Time
Airtable
Airtable: No-code platform for building collaborative apps and business workflows.
5+ YOE5+ years managing technical delivery for external customers in professional services; PMP or equivalent; hands-on Airtable experience; fluent use of AI tools; able to run Agile and Waterfall engagements and manage multi-stakeholder enterprise delivery.
Airtable, AI tools
3w
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Customized Training Program Manager
Mount Vernon, Washington, United States
$55k/yr OnsiteFull Time
Skagit Valley College
Skagit Valley College: Public community college offering academic and technical degrees in Washington.
2+ YOEBachelor's degree (or equivalent), 2+ years program coordination/workforce development experience, grant and contract support, budget tracking, partner engagement, and proficiency with standard office software.
NEOGOV Applicant Tech Support, Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, Internet Explorer
2w
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TikTok Shop - Escalation Program Manager
Seattle, Washington, United States
$89k-$160k/yr OnsiteFull Time
TikTok
TikTok: Global short-form video hosting and social media platform.
3+ YOE3+ years customer service experience; experience creating/handling escalations, stakeholder management, process and tooling optimization, and using AI/automation to improve operations.

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