291 customer experience program manager jobs at 147 companies in Washington
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Senior Customer Experience Program Manager - CTJ - Poly
Reston or Redmond or Atlanta
$120k-$235k/yrHybridFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
4+ YOEBachelor's degree and 4+ years technical/program management experience or equivalent; Top Secret/SCI (SSBI+Polygraph) clearance; US citizenship; program management, technical and analytical skills.
MiiR: Design-forward brand creating premium reusable drinkware and coffee tools
7+ YOE7+ years managing major retail or distributor accounts with P&L responsibility, experience with EDI/POS data and trade promotion processes, executive communication and cross-functional program delivery skills.
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
Humankind: Provides proactive mental health support for employee wellbeing.
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
Technical Program Manager , Customer Experience and Business Trends
Seattle, Washington, United States
$149k-$201k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years technical product or program management; 7+ years working with engineering teams; 3+ years software development; 5+ years TPM with software teams; experience coordinating cross-functional programs.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Quickparts: Provider of on-demand custom manufacturing and prototyping services.
5+ YOE5-7 years program or project management in manufacturing/engineering; strong organizational and communication skills; customer-focused; knowledge of manufacturing processes (3D printing, CNC, injection molding a plus); Office 365; GD&T; experience with HubSpot, NetSuite, Monday.com.
Creation Technologies: Provides electronics manufacturing services for original equipment manufacturers.
4+ YOEBachelor's or equivalent, 4+ years EMS or relevant industry experience, strong electronics manufacturing and program management skills, customer advocacy, and proficiency in MS Office and MS Project.
Microsoft Excel, Microsoft Teams, Microsoft Outlook, Microsoft PowerPoint, MS Project
Karman Space & DefenseNYSE: KRMN: Designing and manufacturing mission-critical systems for space and defense.
3+ YOEB.S. in Mechanical/Aerospace Engineering required; 3+ years engineering experience (≥2 years in aerospace/systems); U.S. citizenship and ability to obtain DoD SECRET clearance; program planning, cost/schedule tracking, customer interactions, and proposal support.
ChewyNYSE: CHWY: Online retailer of pet food, supplies, and veterinary services.
5+ YOEBachelor's degree in a related field, 5+ years in program management/operations/supply chain/customer experience, strong analytical and communication skills, ability to influence senior stakeholders and operate in ambiguous environments.
Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kansas or Massachusetts or Maryland or Michigan or Minnesota or Missouri or North Carolina or Nevada or New Hampshire or New Jersey or New York or Ohio or Oregon or South Carolina or Texas or Tennessee or Utah or Virginia or Washington or West Virginia or Wisconsin or Wyoming
$105k-$150k/yrRemoteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
5+ YOE5+ years managing programs in engineering or manufacturing, experience with NPD/NPI and high-volume manufacturing, bachelor's in engineering preferred, strong program/risk management and customer-facing skills.
CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, Assembly
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yrRemoteFull Time
TwilioNYSE: TWLO: Cloud communications platform for programmable messaging, voice, and email.
5+ YOEBachelor's degree or equivalent experience; 5-8 years in program/project management, customer success, or partner operations; strong project management, communication, documentation, and process-improvement skills.
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yrRemoteFull Time
TwilioNYSE: TWLO: Cloud communications platform for building customer engagement applications.
5+ YOEBachelor's degree or equivalent experience; 5+ years in program/project management or customer success; strong project management, communication, documentation, and process improvement skills; experience with partner/CRM tech stacks.
Docker: Provides a platform for building, sharing, and running containerized applications.
5+ YOE5+ years in solutions engineering, TAM, DevOps, or platform roles; deep Docker and container expertise, secure supply chain and CI/CD experience; PoC design/execution, technical presentation and content production skills.
Seattle or Barcelona or Austin or Florida or Georgia or Idaho or North Carolina or Texas or Michigan or Canada or Australia or Europe
$91k-$129k/yrRemoteFull Time
Rover: Connecting pet parents with local sitters and walkers.
2+ YOE2+ Mgmt2+ years managing content teams and programs in operations or customer-facing environments; 2+ years applying program/project/business analysis; knowledge management and help-center experience; strong data and stakeholder skills; BA/BS or equivalent. Must reside in FL, GA, ID, NC, TX, or MI and work remotely.
Parker HannifinNYSE: PH: Manufacturer of motion and control technologies and systems.
Bachelor's degree in engineering or technical field, experience with military/defense customers and cross-functional manufacturing teams, strong communication and organizational skills; PMP preferred.
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
Providence: Provides comprehensive healthcare services through hospitals, clinics, and health plans.
5+ YOE5+ years healthcare operations and 5+ years customer service management experience; bachelor's degree preferred; ability to support operational teams, implement process improvements, and meet compliance and service targets.