185 customer experience program manager jobs at 121 companies in Brookhaven, GA
4d
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Principal Customer Experience Program Manager
Atlanta, Georgia, United States
$143k-$275k/yr HybridFull Time
6+ YOEBachelor's degree and 6+ years in engineering or technical program management; US citizenship required; experience with resiliency, incident management, and executive customer engagement; strong Azure knowledge.
Azure, AI
6d
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Customer Experience Manager
Atlanta, Georgia, United States
HybridFull Time
5+ YOE5+ years in customer experience, product, business analysis, or operations; experience in agile delivery, stakeholder management, data-driven analysis, and requirements/delivery coordination. Bachelor\u0002s preferred.
Agile
1mo
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Program Manager
Alpharetta, Georgia, United States
OnsiteFull Time
10+ YOE10+ years program/operations management experience in aerospace and defense, MS/BS preferred, PMP preferred, experience with MS Project, IMS, EVM, customer-facing program management, schedule and budget control, and up to 25% travel.
Microsoft Project, Integrated Master Schedule (IMS), Earned Value Measurement (EVM)
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Customer Experience Specialist
Suwanee, Georgia, United States
HybridFull Time
3+ YOEProject management experience (3+ years preferred), knowledge of commercial refrigeration/HVAC, strong leadership, construction/safety code knowledge, Microsoft Office proficiency, valid driver’s license, regional travel as required.
Microsoft Office Suite
3w
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Transportation Consumer Relations Program Manager, Customer Delivery Excellence (CDE)
Tempe or Nashville or Bellevue or Atlanta
$50k-$97k/yr OnsiteFull Time
2+ YOEBachelor's degree or equivalent, 2+ years program/project management, intermediate Excel, SQL preferred, 3+ years operations/customer-facing experience, strong communication and critical thinking.
Microsoft Excel, SQL
1mo
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Manager, Client Experience
Atlanta, Georgia, United States
HybridFull Time
5+ YOEBachelor's degree required, 5+ years CX/customer success/account management experience (professional services preferred). Experience with VoC, journey mapping, issue management, analytics, stakeholder alignment, and AI tools (Microsoft Copilot, Claude).
Microsoft Copilot, Claude, Miro, Lucidchart, HubSpot, Microsoft Power BI, Qualtrics, Medallia
4d
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CS Program Manager
Atlanta or Newport News
HybridFull Time
5+ YOE3+ Mgmt5+ years project management experience, 3+ years leading cross-functional teams, BS/BA in engineering, knowledge of warehouse & distribution, client relationship and escalation management; PMP/Scrum certifications desirable.
2mo
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Technical Program Manager
Atlanta, Georgia, United States
HybridFull Time
5+ YOE5+ years in technical program management; experience with data platforms, cloud migration, or enterprise software; proficient with Jira/Asana/MS Project; PMP/Agile preferred; strong communication; customer-facing delivery.
Jira, Asana, MS Project
1w
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Client Experience Manager
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
2w
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Retention Program Execution Manager
Atlanta, Georgia, United States
HybridFull Time
Experience in Customer Success or Customer Experience within SaaS, executing retention/adoption initiatives, strong project management, forecasting and QBR experience, hands-on with Gainsight and Salesforce.
Gainsight, Salesforce CRM
4d
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Customer Success Manager
Duluth, Georgia, United States
OnsiteFull Time
5+ YOE5+ years project management/customer success experience; technical affinity in software/AV/visualization/networking; strong stakeholder, communication, planning, and problem-solving skills.
Salesforce, Microsoft Project, Jira
5d
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Manager, Customer Operations (Revenue Operations)
Seattle or Atlanta or United States
$120k-$155k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years in Customer Success/Account or Revenue/Customer Operations, 2+ years people leadership, hands-on AI/automation experience, experience with Salesforce and Outreach, strong analytics and communication, bachelor's or equivalent.
Salesforce, Outreach, Claude
2mo
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CUSTOMER SUPPORT MANAGER
Fayette County or Georgia
$56k-$61k/yr OnsiteFull Time
1+ YOESupervisory experience (typically 1–3 years), specialized training or equivalent, ability to obtain a valid Georgia driver's license; responsible for overseeing customer support, utility billing, revenue collection, mailroom, programs, and budgeting.
1mo
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Customer Succes Manager, Senior Manager-Mulesoft
Atlanta or Indianapolis or Chicago
$150k-$227k/yr HybridFull Time
5+ YOE5-6 years customer success or SaaS experience; deep MuleSoft Anypoint Platform expertise and multiple MuleSoft certifications; strong executive communication, program management, and strategic account leadership skills.
MuleSoft Anypoint Platform, CloudHub, Runtime Fabric, MuleSoft RPA, Salesforce, Salesforce Connector, Composer, Data Cloud, SAP, Oracle, Workday, ServiceNow, AI tools
2mo
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Sr. CX Program Management Professional
Salem or Portland or Atlanta
HybridFull Time
6+ YOE6+ years in customer success or account management; Bachelor's in Business Administration/Marketing; CRM and CS tools experience; strong communication and leadership.
CRM, Customer success tools
2mo
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Operations Program Manager - Insurance Specialty
Atlanta, Georgia, United States
HybridFull Time
2+ YOE2+ years in Commercial Insurance; experience in product/project management; leadership of operational teams; strong CI QA for insurance certificates; customer-facing and cross-functional collaboration.
3w
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Operations Manager-Managing Project Managers-Door, Frames, & Hardware Experience is a Plus
Atlanta, Georgia, United States
OnsiteFull Time
3+ YOEManage teams and projects in door/frame/hardware construction, 3+ years managerial experience, bachelor\u0002s preferred, technical aptitude, strong customer service and project management skills.
3w
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Aquatics Program Supervisor
Johns Creek, Georgia, United States
OnsitePart Time
1+ YOEHigh school diploma/GED, swim 300 yards, tread water 1 minute, StarGuard Elite Lifeguard plus BLS/CPR and First Aid, 1+ year lifeguarding/coaching experience and 6 months supervisory/customer service experience, strong communication.
1w
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3D Printing Services Operations Manager
Alpharetta or California
$93k-$144k/yr OnsiteFull Time
8+ YOEBachelor's degree in engineering/operations/business,8+ years service operations experience,experience with customer deployments,partner management,project/program management skills,PMP/Lean Six Sigma preferred.
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