40 customer experience program manager jobs at 34 companies in Clayton, DE
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Program Manager
Fort Meade, Maryland, United States
OnsiteAll Commitments Available
Tharros: Provides specialized cybersecurity defense and vulnerability research services.
15+ YOE15+ years of program management experience with federal/intel/military customers; PMP; BS degree (or 6 years experience in lieu); cleared environment experience.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail experience and 6 months leadership experience; ability to train and coach associates, manage front-of-store operations, promote loyalty programs, strong communication and merchandising skills, flexible availability including nights and weekends.
Qnity ElectronicsNYSE: Q: Manufactures materials and solutions for the semiconductor industry.
5+ YOEBachelor's degree,5+ years program/project management in electronics/materials/manufacturing,experience with global customer-driven commercialization and scale-up,strong stakeholder and communication skills,Microsoft Office proficiency.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
4+ YOEBachelor's degree or equivalent experience, minimum 4 years project management experience, strong relationship management, discovery and execution skills, ability to influence without authority, coordinate complex cross-functional work, and strong communication and problem-solving.
Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
Boston or Philadelphia or Wilmington or United States or North America
$117k-$195k/yrFieldFull Time
Agilent TechnologiesNew York Stock Exchange: A: Providing instruments, software, and consumables for laboratory scientific discovery.
8+ YOEBachelor's in a scientific or related field (or equivalent), 8+ years relevant experience including 5+ years customer-facing field project management, project management methodologies, strong communication, experience with data/reporting tools, and willingness to travel 50%+.
Microsoft Office, Microsoft Project, Smartsheet, Visio, SAP, Maximo
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
4+ YOEHigh school required (bachelor's preferred),4+ years managed services in laboratory settings, GxP and IATA/DOT knowledge, leadership and supervisory experience, OSHA familiarity, ability to lift/handle materials, and reside within 50-mile radius with reliable transportation.
Winterthur Museum, Garden and Library: Historic estate and museum promoting American decorative arts.
1+ YOEHigh school diploma or equivalent, 1+ years teaching/childcare/museum/customer service experience (preferred 3+), valid driver’s license, ability to lift 25 lbs, strong communication and classroom management skills.
CGINYSE: GIB: Provides information technology and business consulting services.
10+ YOEAA/AS or equivalent experience,10+ years operational/site management experience,supervisory experience,Government customer interface,strong communication and decision-making; PMP or DAWIA preferred.
G. Fedale Roofing & Siding: A roofing and siding contractor focused on residential and commercial projects.
5+ YOE5+ years in home building/remodeling; high school diploma; understands construction contracts and financing; CRM experience; strong math; excellent customer service.
Senior Associate, Change Management Process Manager | Retail Bank
McLean or Wilmington or Richmond
$81k-$101k/yrOnsiteFull Time
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
2+ YOEHigh school diploma,2+ years process/project management or retail operations,1+ year customer service,Google Suite experience; BPM/Lean/Six Sigma certifications preferred.
Knack, Google Docs, Google Sheets, Google Slides, Slack
URBN Senior Manager, Production and Sourcing Systems
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Urban OutfittersNASDAQ: URBN: Multi-brand retail operator of lifestyle apparel and home goods.
10+ YOE5+ Mgmt10+ years IT experience with PLM ownership, strong SQL and API skills, cloud experience (AWS/Azure/GCP), 5+ years managing technical teams, and deep knowledge of sourcing, logistics, customs, and AP/financial integrations.
White Cap: Distributes specialty construction supplies and safety products to professional contractors.
5+ YOE5+ years warehouse experience, ability to lift 50 lbs, operate vehicle (acceptable MVR required), stand long periods, oversee receiving/packing/shipping, safety program implementation.
Environmental Services Manager in Training / Crothall Healthcare, MedStar Franklin Square Medical
Rosedale, Maryland, United States
$54k-$55k/yrOnsiteFull Time
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
Bachelor's or Associate degree required by June 2026; customer service experience preferred; competency in Microsoft Office; strong communication, organizational, and financial skills; willingness to relocate for advancement.
PetcoNasdaq: WOOF: Pet specialty retailer of supplies, food, and veterinary services.
2+ YOE2+ years professional grooming experience required (or completion of a grooming program); 1-2 years salon management preferred. High-school diploma/GED preferred. Strong communication, leadership, decision-making, and breed-specific grooming skills; able to lift up to 30 lbs and stand for long periods.
GNC: GNC retails vitamins, supplements, and health and wellness products.
Participating in a development program to learn store management tasks including sales, team leadership, inventory, cash handling, opening/closing, and customer service; must work nights, weekends, and holidays.
ServiceMaster Contract Services: Professional janitorial and commercial cleaning services provider.
Operational leader with construction management experience to oversee reconstruction division, manage project managers and subcontractors, control budgets, drive process improvements, and ensure customer satisfaction.
Harford Community College: Public community college offering associate degrees and workforce training.
1+ YOEAssociates degree, 1+ year event coordination and customer service experience, ability to earn Crowd Manager Certification, strong communication, scheduling, diagramming, and project coordination skills.