29 customer experience program manager jobs at 23 companies in Delaware
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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
Humankind: Provides proactive mental health support for employee wellbeing.
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kansas or Massachusetts or Maryland or Michigan or Minnesota or Missouri or North Carolina or Nevada or New Hampshire or New Jersey or New York or Ohio or Oregon or South Carolina or Texas or Tennessee or Utah or Virginia or Washington or West Virginia or Wisconsin or Wyoming
$105k-$150k/yrRemoteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
5+ YOE5+ years managing programs in engineering or manufacturing, experience with NPD/NPI and high-volume manufacturing, bachelor's in engineering preferred, strong program/risk management and customer-facing skills.
CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, Assembly
Qnity ElectronicsNYSE: Q: Manufactures materials and solutions for the semiconductor industry.
5+ YOEBachelor's degree,5+ years program/project management in electronics/materials/manufacturing,experience with global customer-driven commercialization and scale-up,strong stakeholder and communication skills,Microsoft Office proficiency.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
4+ YOEBachelor's degree or equivalent experience, minimum 4 years project management experience, strong relationship management, discovery and execution skills, ability to influence without authority, coordinate complex cross-functional work, and strong communication and problem-solving.
Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
Philadelphia or Delaware or New Jersey or Pennsylvania
HybridFull Time
Independence Blue Cross: Provides health insurance plans and managed care services.
6+ YOE1+ MgmtBachelor's or equivalent experience, 6+ years in health insurance, 1+ year managing client-facing teams, strong project management, analysis, communication and leadership skills, MS Office proficiency, and a compatible Android/iOS device for Microsoft Authenticator.
Boston or Philadelphia or Wilmington or United States or North America
$117k-$195k/yrFieldFull Time
Agilent TechnologiesNew York Stock Exchange: A: Providing instruments, software, and consumables for laboratory scientific discovery.
8+ YOEBachelor's in a scientific or related field (or equivalent), 8+ years relevant experience including 5+ years customer-facing field project management, project management methodologies, strong communication, experience with data/reporting tools, and willingness to travel 50%+.
Microsoft Office, Microsoft Project, Smartsheet, Visio, SAP, Maximo
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
4+ YOEHigh school required (bachelor's preferred),4+ years managed services in laboratory settings, GxP and IATA/DOT knowledge, leadership and supervisory experience, OSHA familiarity, ability to lift/handle materials, and reside within 50-mile radius with reliable transportation.
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or Wyoming
$110k-$130k/yrRemoteFull Time
OPEXUS: Software for government process management and legal data discovery.
5+ YOE5+ years customer-facing SaaS experience, 2+ years project management, stakeholder management, experience with Asana/Jira/NetSuite Suite Projects Pro, ability to obtain DoD Secret/Public Trust clearance, US citizenship required.
Winterthur Museum, Garden and Library: Historic estate and museum promoting American decorative arts.
1+ YOEHigh school diploma or equivalent, 1+ years teaching/childcare/museum/customer service experience (preferred 3+), valid driver’s license, ability to lift 25 lbs, strong communication and classroom management skills.
G. Fedale Roofing & Siding: A roofing and siding contractor focused on residential and commercial projects.
5+ YOE5+ years in home building/remodeling; high school diploma; understands construction contracts and financing; CRM experience; strong math; excellent customer service.
Senior Associate, Change Management Process Manager | Retail Bank
McLean or Wilmington or Richmond
$81k-$101k/yrOnsiteFull Time
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
2+ YOEHigh school diploma,2+ years process/project management or retail operations,1+ year customer service,Google Suite experience; BPM/Lean/Six Sigma certifications preferred.
Knack, Google Docs, Google Sheets, Google Slides, Slack
New Jersey or New Mexico or Delaware or California or San Diego or West Virginia or New York or Nevada or Idaho or Arkansas or North Carolina or Connecticut or Colorado or Westminster or Missouri or Minnesota or Michigan or Maryland or Massachusetts or Louisiana or Kansas or Nebraska or Indiana or Iowa or Wisconsin or Oklahoma or Washington or Texas or Houston or Utah or Tennessee or South Dakota or Virginia or South Carolina or Rhode Island or Pennsylvania or Oregon or Ohio or Illinois or Florida or Georgia or Atlanta or Maine or Arizona
$100k-$137k/yrHybridFull Time
TrimbleNASDAQ: TRMB: Provides hardware and software for precision positioning and modeling.
3+ YOEBachelor's or equivalent, 3+ years customer success/account or program management, executive presence, strong communication, project management or ITIL experience, ability to work with C-level stakeholders; travel up to 25%.
PetcoNasdaq: WOOF: Pet specialty retailer of supplies, food, and veterinary services.
2+ YOE2+ years professional grooming experience required (or completion of a grooming program); 1-2 years salon management preferred. High-school diploma/GED preferred. Strong communication, leadership, decision-making, and breed-specific grooming skills; able to lift up to 30 lbs and stand for long periods.
GNC: GNC retails vitamins, supplements, and health and wellness products.
Participating in a development program to learn store management tasks including sales, team leadership, inventory, cash handling, opening/closing, and customer service; must work nights, weekends, and holidays.
AstraZenecaLondon Stock Exchange: AZN: Global biopharmaceutical developing and manufacturing prescription medicines.
Experienced leader with hands-on eCOA study and clinical trial design expertise, protocol-to-requirements translation, team management, product collaboration, and customer-facing delivery experience.
Woburn or New Hampshire or Massachusetts or Rhode Island or Connecticut or New York or New Jersey or Delaware or Pennsylvania
OnsiteInternship, Temporary
3STEP Sports: Operates youth sports clubs and youth athletic events.
Recent graduate or current senior in Sport Management/Business/Marketing preferred; strong organization, communication, and customer-service skills; ability to travel frequently on weekends and work extended hours; reliable transportation.
Washington or South Carolina or Tennessee or Florida or New Hampshire or New Jersey or Alabama or Georgia or New York or Vermont or Illinois or North Carolina or Virginia or Kentucky or Ohio or West Virginia or Maine or Maryland or Pennsylvania or Massachusetts or Connecticut or Rhode Island or Delaware
$105k-$120k/yrRemoteFull Time
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
5+ YOE5+ years experience in quality/service/deployment/engineering or related fields; U.S. citizenship and legal authorization to work in the U.S.; ability to obtain government security clearance; CompTIA Security+ required within 6 months; bachelor’s degree OR 5+ years relevant experience; strong data analysis, RCA, and customer-facing skills.