Colonial Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Colonial Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Colonial Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Colonial Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
37 customer experience program manager jobs at 29 companies in Colonial Heights, VA
2w
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Associate Manager, Customer Delivery
Richmond, Virginia, United States
$105k-$152k/yr HybridFull Time
5+ YOEBachelor's or equivalent, 5+ years supporting business/operations/technology, Agile experience, strong SQL and data analysis skills, excellent communication and prioritization.
SQL
1mo
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Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
3w
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Senior Associate Process Manager- Customer Protection- Hybrid
Richmond or McLean
$81k-$101k/yr HybridFull Time
1+ YOEHigh school diploma,1+ year project or process management,experience with Google Suite or Microsoft Office,Tableau and Jira experience preferred,BPM/Lean/Six Sigma certification preferred,AI prompting and fraud/customer service experience preferred.
Google Suite, Microsoft Office, Tableau, Jira
1mo
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Membership Experience Leader
Franklin, Virginia, United States
OnsiteFull Time
Responsible for membership sales, renewals, member service, program registration, and facility upkeep; requires customer service/sales experience, strong communication, computer skills, and ability to work flexible hours.
Microsoft Office Suite, Google Documents, SGA Sales
1mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
3w
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Senior Associate Process Manager- Customer Protection- Hybrid
Richmond or McLean
$81k-$101k/yr HybridFull Time
1+ YOEHigh school diploma, GED, or equivalent; 1+ year of project or process management experience; 1+ year using Google Suite or Microsoft Office. BPM, Lean, or Six Sigma certification preferred.
Google Suite, Microsoft Office, Tableau, Jira
1w
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Account Manager
Ashland, Virginia, United States
OnsiteFull Time
2+ YOEMinimum 2 years managing landscape maintenance crews, customer-facing experience, proficiency with Microsoft Word/Excel/Outlook, hands-on leadership; bachelor's preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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Engagement Manager/Project Manager
Richmond, Virginia, United States
OnsiteFull Time
3+ YOE3+ years customer implementations or consulting experience; bachelor’s degree; strong stakeholder management, analytical, communication, and problem-solving skills; ability to translate workflows into implementation plans and work with business and technical stakeholders.
1d
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Reconstruction Project Manager
Midlothian, Virginia, United States
$65k-$75k/yr OnsiteFull Time
Requires a high school diploma or GED, excellent customer service and communication skills, and the ability to supervise projects and manage customers. Restoration or construction experience and PMP certification preferred.
1w
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Event Manager
Boston or Chicago or Cleveland or Detroit or Indianapolis or Philadelphia or Richmond or Virginia Beach
$30-$33/hr FieldPart Time
2+ YOE2+ years in-person customer service, event/nonprofit experience, ability to travel within a 125-mile radius, stand for long events, comfortable with web-based and smartphone technology, strong communication and organization; no sponsorship available.
OneCause, iPad, iPhone, Android
14h
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Construction Project Manager Trainee
Richmond, Virginia, United States
$60k-$68k/yr OnsiteFull Time
Bachelor's degree preferred; requires time management, organization, attention to detail, interpersonal and leadership skills, current driver's license, and legal US work authorization. Construction or customer relations experience is a plus.
3mo
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Junior Project Manager
Richmond, Virginia, United States
$20-$25/hr OnsiteFull Time
2+ YOEBachelor’s degree; 2+ years in business operations, consulting, customer success, finance, or similar role; highly organized; strong written/verbal communication; proficient with SaaS tools and project platforms; startup experience a plus.
Asana, ClickUp, Monday.com, AI tools
2w
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Tolling Violations Processing Manager
Richmond, Virginia, United States
$85k-$115k/yr OnsiteFull Time
3+ YOE3+ years management in high-volume transaction operations, 3-5+ years customer service experience, strong analytical and communication skills, Microsoft Excel/Word/Access proficiency, confidentiality and deadline-driven performance.
Microsoft Excel, Microsoft Word, Access
5d
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FIELD SERVICE MANAGER
Ashland or Richmond
FieldFull Time
2+ YOERequires two years of mechanical, electrical, or hydraulic experience in progressively responsible roles, service operations knowledge, technical acumen, driving ability, and willingness to work customer-driven hours.
Raymond, iWarehouse
6d
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Area Manager Intern – Summer 2027 (PA, WV, VA)
Philadelphia or Chesapeake or Pittsburgh or Fredericksburg or Chester or Davisville or Clear Brook or Hamburg or Suffolk
$29/hr OnsiteInternship, Full Time
Current bachelor's student graduating December 2027–August 2028; preferred study in supply chain, business, management, engineering, or related fields. Strong communication, customer service, and interpersonal skills.
pallet jacks, PIT equipment
4d
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2026 Leadership Development Program - Automotive
Newport News or Fairfax or Gaithersburg or Fredericksburg or Richmond or West Virginia or Ohio or Pennsylvania or New York
$54k-$62k/yr FieldFull Time
1+ YOE1+ MgmtBachelor's degree required; valid unrestricted driver's license, legal work authorization, relocation willingness, and ability to lift up to 70 pounds. Retail, sales, customer service, and leadership experience preferred.
Profit & Loss (P&L)
2mo
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PSC Manager - Richmond, VA
Richmond, Virginia, United States
OnsiteFull Time
5+ YOE1+ MgmtMinimum 5 years phlebotomy experience; 5+ years customer care; supervises phlebotomy operations; BS/BA preferred; HS diploma required; Phlebotomy Certification preferred; bilingual preferred.
16h
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General Manager
Richmond, Virginia, United States
OnsiteFull Time
acac Fitness & Wellness Center: Operator of fitness centers and medically-integrated wellness programs.
3+ YOE3+ MgmtRequires 3+ years managing multiple teams, health club group exercise program experience, budgeting and financial analysis skills, strong communication, customer service, organization, and leadership. Four-year degree preferred; CPR/AED required.
1mo
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Project Executive
Richmond, Virginia, United States
OnsiteFull Time
10+ YOE10+ years industry experience, hands-on management of projects > $10M, lead teams of managers, OSHA 30-hour, strong communication, forecasting, budgeting, and customer relationship skills.
2w
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Events and Office Coordinator
Williamsburg, Virginia, United States
$40k-$45k/yr HybridFull Time
1+ YOEBachelor's or equivalent, 1+ years administrative/event experience, strong written/verbal communication, customer service, technology proficiency, event logistics knowledge, ability to manage multiple priorities.
Microsoft Word, Microsoft Excel, Cvent, Social Tables, CRM
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