1w
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Senior Customer Experience Program Manager - CTJ - Poly
Reston or Redmond or Atlanta
$120k-$235k/yr HybridFull Time
4+ YOEBachelor's degree and 4+ years technical/program management experience or equivalent; Top Secret/SCI (SSBI+Polygraph) clearance; US citizenship; program management, technical and analytical skills.
None
6d
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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
2w
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Program Manager
Arlington, Virginia, United States
$137k-$147k/yr OnsiteFull Time
8+ YOE8+ MgmtExperience managing housing, real estate, and asset management programs for DoD or federal customers; program planning, financial analysis, risk management, and executive-level briefing skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Project
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1w
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Customer Experience Coordinator
Arlington, Virginia, United States
$16-$16/hr OnsitePart Time
1+ YOE1 year retail and 6 months leadership experience; ability to train and coach associates, manage front-end operations, promote loyalty programs, and deliver excellent customer service.
POS
2d
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Lead Program Manager
Carlsbad or Arlington or Woburn or Denver
$168k-$205k/yr HybridFull Time
Program management experience supporting DoD/IC programs, ability to manage technical portfolios, communicate with customers, track risk/schedule, and obtain security clearance.
2d
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Program Manager
Stafford or Virginia
$140k-$160k/yr HybridFull Time
Bachelor's degree, US citizenship, active Secret clearance or ability to obtain, experience in DoD policy/operational planning, program/contract leadership, strong communication and customer management skills.
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Teams, SharePoint
3mo
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Program Manager - Cyber
Chantilly, Virginia, United States
$166k-$297k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years experience,5+ years program management for large (>150 FTE) IC programs,cyber defense experience,exceptional communication,ability to engage customers,active TS/SCI with polygraph.
1mo
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Federal Program Manager
Tysons, Virginia, United States
RemoteFull Time
5+ YOE5+ years program/project management supporting U.S. Federal customers; experience with federal procurement, contract management, stakeholder engagement, budgets/KPIs, and compliance frameworks (FedRAMP/NIST/RMF); U.S. citizenship and ability to obtain/maintain clearance.
FedRAMP, NIST, RMF
3w
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Strategic Program Manager
Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kansas or Massachusetts or Maryland or Michigan or Minnesota or Missouri or North Carolina or Nevada or New Hampshire or New Jersey or New York or Ohio or Oregon or South Carolina or Texas or Tennessee or Utah or Virginia or Washington or West Virginia or Wisconsin or Wyoming
$105k-$150k/yr RemoteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
5+ YOE5+ years managing programs in engineering or manufacturing, experience with NPD/NPI and high-volume manufacturing, bachelor's in engineering preferred, strong program/risk management and customer-facing skills.
CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, Assembly
4w
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Senior Program Manager, National Security Programs
Washington, D.C. or Chantilly
HybridFull Time
8+ YOEBachelor's degree, 8+ years managing technical/customer-facing programs or federal contracts, experience with DoD/IC or space programs, strong program management, stakeholder engagement, risk management, and U.S. citizenship with ability to obtain clearance.
2w
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Principal Program Manager
Phoenix or Chantilly
$87k-$216k/yr OnsiteFull Time
6+ YOEBachelor's degree, 6+ years program/project management in defense hardware, experience with government contracting, EVMS, MS Project; security clearance required or obtainable; PMP preferred; strong customer communication.
Microsoft Project, Confluence, SharePoint
6d
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Director of Customer Experience Programmes
New York City or Miami or Arlington
RemoteFull Time
7+ YOE7+ years in customer success operations or programme management in B2B SaaS; strong programme governance, change management, stakeholder engagement, data-driven reporting, and cross-functional delivery skills.
4w
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Senior Program Manager
Herndon or Columbia
HybridFull Time
5+ YOETop Secret/SCI clearance, 5+ years project management experience leading Kubernetes/cloud/software delivery for federal customers; strong Agile, stakeholder, and communication skills; PMP/AWS certs a plus.
Kubernetes, AWS, Azure, Google Cloud, Atlassian
1w
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Technical Program Manager
Newport News, Virginia, United States
$160k-$185k/yr OnsiteFull Time
10+ YOEBachelor's or equivalent,10+ years leading complex technical programs,ability to lead multidisciplinary teams,experience with operations research,modeling,analytics,and government customers,active Secret clearance required.
Python, R, SQL, Power BI, Tableau, Spark, Databricks, Airflow, AWS, Azure, GCP
3mo
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Customer Experience Coordinator (Relief) - Leesburg, VA
Leesburg, Virginia, United States
OnsiteFull Time
2+ YOE2+ years customer service; proficient with computer programs and practice management software; highly organized; strong communication; able to multitask in a fast-paced environment; empathetic and adaptable.
Practice Management Software, General Computer Software
1d
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Deputy Program Manager
Herndon, Virginia, United States
$135k-$216k/yr RemoteFull Time
12+ YOE4+ MgmtBachelors (or equivalent experience) with 12+ years relevant experience, 4+ years management, active TS/SCI or eligibility and polygraph, experience with collection management and software lifecycle, strong communication and customer engagement skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Project
6d
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Program Manager - Chesapeake, VA
Chesapeake, Virginia, United States
$96k-$191k/yr HybridFull Time
5+ YOEActive DoD Secret clearance (ability to obtain Top Secret), bachelor\u0002s degree with 5+ years project management (or assoc+7 or HS+9), experience with C4I systems, managing large teams, and consulting with military customers; up to 10% travel.
Earned Value Management
3w
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Senior Technical Program Manager, Customer Delivery Operations, Amazon Leo
Bellevue or Arlington
$149k-$201k/yr OnsiteFull Time
5+ YOEBachelor's or equivalent, 5+ years program/technical project management, experience building CRM-based operational solutions (Salesforce), cross-functional coordination, data and reporting architecture, and scaling operations.
Salesforce.com, Salesforce flows, process builder, Quip
1w
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eLearning Program Manager
Alexandria, Virginia, United States
$68k-$82k/yr OnsiteFull Time
Bachelor's degree required; experience with LMS, CME/CE systems, Articulate, and Microsoft Excel/Word/PowerPoint; detail-oriented, project management and customer-support skills.
Articulate (Storyline/Rise), Learning Central, Learning Management Systems (LMS), Association Management Systems (AMS), Content Management Systems (CMS), Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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