207 customer experience program manager jobs at 139 companies in Colorado
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Customer Experience Manager
Austin or Boston or Denver or New York City
$106k-$208k/yrHybridFull Time
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
6+ YOE6+ years in CX/insights with experience designing listening programs, synthesizing quantitative and qualitative feedback, managing closed-loop processes, and influencing cross-functional stakeholders.
Medallia, Qualtrics, GenAI, natural language processing, sentiment analysis
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
Humankind: Provides proactive mental health support for employee wellbeing.
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
Terumo Blood and Cell TechnologiesTokyo Stock Exchange: 4543: Manufactures medical devices for blood and cell therapy processing.
1+ YOE1–2 years experience in customer experience centers, events, hospitality or operations; strong organization, stakeholder engagement, and familiarity with digital/interactive experience platforms.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Systems & Technology Research: Develops advanced technology for national security and defense applications.
Program management experience supporting DoD/IC programs, ability to manage technical portfolios, communicate with customers, track risk/schedule, and obtain security clearance.
Advanced Technology Group: Designs and manufactures high-precision nuclear containment systems.
8+ YOE2+ MgmtBachelor's in engineering/related field, 8+ years program/project management (2+ years PM in custom fabrication/equipment building), experience with $10M+ budgets, PMP preferred, US citizenship required, proficient in Excel and Primavera P6, government contract experience preferred.
Program Manager II - Digital Experience and Knowledge Base
Englewood, Colorado, United States
$72k-$103k/yrOnsiteFull Time
EchoStarNasdaq: SATS: Global provider of satellite solutions and wireless communications services.
1+ YOEBachelor's degree required; 1–3 years managing customer-facing websites, chatbots, or help centers; CMS, analytics, A/B testing, and project tracking experience; familiarity with HTML/CSS/JavaScript.
CAENYSE: CAE: Provides flight simulation and training services to aviation industries.
4+ YOEBachelor's in a technical field with management experience; 4+ years in program management for software/hardware; military customer experience; Agile PM; budgeting and proposals; TS/SCI clearance; US citizenship.
CesiumAstro: Develops phased array communication systems for satellites and aircraft.
12+ YOE12+ years program or subcontract management experience; BS/MS in engineering; aerospace systems engineering experience; familiarity with RF/communication/satellite systems, CAM, EVMS, risk management; experience with government customers; PMP preferred.
Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kansas or Massachusetts or Maryland or Michigan or Minnesota or Missouri or North Carolina or Nevada or New Hampshire or New Jersey or New York or Ohio or Oregon or South Carolina or Texas or Tennessee or Utah or Virginia or Washington or West Virginia or Wisconsin or Wyoming
$105k-$150k/yrRemoteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
5+ YOE5+ years managing programs in engineering or manufacturing, experience with NPD/NPI and high-volume manufacturing, bachelor's in engineering preferred, strong program/risk management and customer-facing skills.
CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, Assembly
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yrRemoteFull Time
TwilioNYSE: TWLO: Cloud communications platform for programmable messaging, voice, and email.
5+ YOEBachelor's degree or equivalent experience; 5-8 years in program/project management, customer success, or partner operations; strong project management, communication, documentation, and process-improvement skills.
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yrRemoteFull Time
TwilioNYSE: TWLO: Cloud communications platform for building customer engagement applications.
5+ YOEBachelor's degree or equivalent experience; 5+ years in program/project management or customer success; strong project management, communication, documentation, and process improvement skills; experience with partner/CRM tech stacks.
Lockheed MartinNYSE: LMT: Designs and manufactures global security and aerospace systems.
Manage cost, schedule, and technical performance for a program segment; lead multidisciplinary teams and proposals; experience with WBS/RAM/IMP/IMS/PMP, DoD customers, and executive communications; must obtain Active Top Secret clearance and be a U.S. citizen.
Northrop GrummanNYSE: NOC: Designs and manufactures advanced aerospace and defense systems.
10+ YOEBachelor's in Engineering or Business and 10+ years (or Master's and 8+ years) leading complex government sensor/programs; TS/SCI clearance; experience in systems/software engineering, budget and schedule management, capture and customer engagement.
Contentful: SaaS platform for headless content management and delivery.
3+ YOE3–5 years in Enablement, Program Management, Sales, or Customer Experience; experience delivering trainings; strong project management and cross-functional collaboration.
Technical Program Manager, Space Battle Management
Colorado Springs or Costa Mesa
$111k-$147k/yrOnsiteFull Time
Anduril Industries: Defense technology building autonomous military hardware and software.
4+ YOEB.S. in engineering, 4+ years relevant experience managing complex software/hardware programs, experience with cross-functional teams, customer engagement, and ability to maintain U.S. Top Secret clearance.
Senior Program Manager, Department of Computer Sciences
Denver, Colorado, United States
$64k-$74k/yrHybridFull Time
Metropolitan State University of Denver: Public university providing undergraduate and graduate degrees in Denver.
2+ YOEMinimum 2 years administrative experience, bachelor’s degree or equivalent, customer service and organizational skills, experience with Banner/Workday and MS Project/Excel preferred.
Microsoft Project, Microsoft Excel, Banner, Degree Works, Workday
Envoy: Unified workplace management platform for hybrid office operations.
3+ YOE3+ years in customer success or revenue operations, strong Excel/SQL skills, experience with Salesforce, BI and CS tooling, program management, and stakeholder communication.
Microsoft Excel, Google Sheets, SQL, Salesforce, Looker, Omni, Vitally, Gainsight, Jira, Intercom, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Avigilon Alta, Descartes Visual Compliance