146 customer experience program manager jobs at 102 companies in Thornton, CO
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Customer Experience Manager
Austin or Boston or Denver or New York City
$106k-$208k/yrHybridFull Time
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
6+ YOE6+ years in CX/insights with experience designing listening programs, synthesizing quantitative and qualitative feedback, managing closed-loop processes, and influencing cross-functional stakeholders.
Medallia, Qualtrics, GenAI, natural language processing, sentiment analysis
Terumo Blood and Cell TechnologiesTokyo Stock Exchange: 4543: Manufactures medical devices for blood and cell therapy processing.
1+ YOE1–2 years experience in customer experience centers, events, hospitality or operations; strong organization, stakeholder engagement, and familiarity with digital/interactive experience platforms.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Systems & Technology Research: Develops advanced technology for national security and defense applications.
Program management experience supporting DoD/IC programs, ability to manage technical portfolios, communicate with customers, track risk/schedule, and obtain security clearance.
Advanced Technology Group: Designs and manufactures high-precision nuclear containment systems.
8+ YOE2+ MgmtBachelor's in engineering/related field, 8+ years program/project management (2+ years PM in custom fabrication/equipment building), experience with $10M+ budgets, PMP preferred, US citizenship required, proficient in Excel and Primavera P6, government contract experience preferred.
CesiumAstro: Develops phased array communication systems for satellites and aircraft.
12+ YOE12+ years program or subcontract management experience; BS/MS in engineering; aerospace systems engineering experience; familiarity with RF/communication/satellite systems, CAM, EVMS, risk management; experience with government customers; PMP preferred.
Lockheed MartinNYSE: LMT: Designs and manufactures global security and aerospace systems.
Manage cost, schedule, and technical performance for a program segment; lead multidisciplinary teams and proposals; experience with WBS/RAM/IMP/IMS/PMP, DoD customers, and executive communications; must obtain Active Top Secret clearance and be a U.S. citizen.
Senior Program Manager, Department of Computer Sciences
Denver, Colorado, United States
$64k-$74k/yrHybridFull Time
Metropolitan State University of Denver: Public university providing undergraduate and graduate degrees in Denver.
2+ YOEMinimum 2 years administrative experience, bachelor’s degree or equivalent, customer service and organizational skills, experience with Banner/Workday and MS Project/Excel preferred.
Microsoft Project, Microsoft Excel, Banner, Degree Works, Workday
Envoy: Unified workplace management platform for hybrid office operations.
3+ YOE3+ years in customer success or revenue operations, strong Excel/SQL skills, experience with Salesforce, BI and CS tooling, program management, and stakeholder communication.
Microsoft Excel, Google Sheets, SQL, Salesforce, Looker, Omni, Vitally, Gainsight, Jira, Intercom, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Avigilon Alta, Descartes Visual Compliance
8+ YOEBachelor's or equivalent,8+ years in project management or customer-facing roles; experience with analytics or software technologies; excellent communication, problem-solving, and stakeholder management skills.
SchindlerSIX Swiss Exchange: SCHN: Manufactures, installs, and services elevators and escalators.
12-month structured development program for operational leadership; bachelor’s degree preferred; open to relocation; prior leadership or construction/service experience desirable; strong communication and customer service skills.
Urban Sky: Develops reusable stratospheric balloon systems for aerial data collection.
10+ YOE10+ years leading complex operational programs or military/flight operations; expertise in logistics, operational planning, mission execution, risk management; experience with government/defense customers; U.S. citizen or permanent resident; ability to travel frequently.
YMCA of Northern Colorado: A non-profit organization providing health, fitness, and youth development.
Leadership and training experience for customer relations and membership teams; program development; staff recruitment, training, and evaluation; CPR/1st Aid/AED and blood borne pathogens training; Microsoft Office and Salesforce proficiency.
Seattle or Vancouver or Austin or Boulder or Ankeny or Reading or Ho Chi Minh City or Canada
OnsiteFull Time
Absolute Security: Provides self-healing endpoint security and zero trust networking solutions.
3+ YOE3+ years in customer or customer-success marketing; experience with Gartner Peer Insights/G2; building customer reference and review programs; strong project management, event planning, cross-functional collaboration, and writing skills.
Copado: AI-powered DevOps and testing platform for enterprise cloud applications.
5+ YOE5+ years in customer or lifecycle marketing for B2B SaaS, experience with customer advocacy and storytelling, strong cross-functional collaboration and program execution skills.
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
5+ YOE5+ years in customer advocacy/community/customer marketing or related B2B SaaS roles; program management, cross-functional leadership, analytics and ROI measurement, strong written and verbal communication, budget experience.
Austin or Nashville or Chicago or Miami or Seattle or Portland or Charlotte or Dallas or Houston or Boston or Philadelphia or Denver
$120k-$160k/yrHybridFull Time
JacobsNYSE: J: Global provider of professional engineering and technical services.
7+ YOEBachelor's in engineering or related, 7+ years as project engineer/manager on energy or utility infrastructure projects, experience managing scope/schedule/budget/risk/quality, EVM/EAC financial experience, strong communication and analytical skills.
Estimate-at-Completion (EAC), Earned Value Management (EVM)
Bayou La Batre or Denver or New Orleans or Elmwood
OnsiteFull Time
Birdon: Builds specialized maritime vessels for defense and commercial clients.
8+ YOE3+ MgmtBachelor's degree in engineering, 8+ years shipyard design and construction experience (3+ years managerial), responsible for program technical, schedule, cost, subcontract oversight, and customer technical relationships.
Strategic Customer Success Manager - MarTech / AdTech, US
Austin or Denver or Mountain View or Texas or Colorado or Illinois or Florida or Georgia or Idaho or Indiana or Kansas or Maryland or Massachusetts or Nebraska or Nevada or North Carolina or Oregon or Pennsylvania or Tennessee or Utah or Virginia or California or New York or Washington
$144k-$180k/yrRemoteFull Time
Branch: Platform providing deep linking and attribution for mobile applications.
6+ YOE6+ years customer success or strategic account management, experience with global strategic accounts, AdTech/MarTech preferred, AI program experience, CRM and analytics tool fluency, strong executive communication.
Looker, Tableau, Google Analytics, Salesforce, Asana, JIRA, Notion, Catalyst
BuckleNYSE: BKE: Retails casual apparel, footwear, and accessories for all ages.
0+ YOERetail leadership program requiring strong guest service, sales, merchandising, and store operations aptitude. Prior experience in retail or customer service preferred but not required.