65 customer experience program manager jobs at 49 companies in Dixon, CA
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Program Manager, Customer Development
Yolo County or West Sacramento
$10k-$11k/moHybridFull Time
State Controller's Office: California's fiscal controller managing state financial operations and assets.
5+ YOERequires five years of related business management experience; bachelor's degree in business, marketing, or related field is desired. Strong leadership, project management, analytical, communication, and customer service skills required.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
ComputerCare: Provides authorized IT hardware repair and asset management services.
3+ YOEBachelor's or equivalent, 3+ years in program/project/operations/customer success, strong analytics and communication, experience building dashboards, proficiency with Microsoft Office/Excel and business systems (Jira, Zendesk, NetSuite, Salesforce, Oomnitza).
Microsoft Office, Microsoft Excel, Jira, Zendesk, NetSuite, Salesforce, Oomnitza
Senior Program Manager Enterprise MX Insights and Strategy
Sacramento, California, United States
$125k-$150k/yrHybridFull Time
Golden 1 Credit Union: Member-owned cooperative providing banking and diverse lending services.
8+ YOEBachelor's degree required, 8+ years experience in member/customer experience with survey/listening program ownership, strong analytics and stakeholder influence; financial services experience preferred.
Hill Physicians: Provides managed healthcare services through a large physician network.
6+ YOE5+ MgmtBA/BS required, minimum 6 years related experience, 5 years managing staff, experience with member experience programs and technology, strong communication, analysis and project management skills, valid driver’s license.
Epic, Salesforce, Hello World, Cipher Health, RingCentral, MyChart, Cheers, Campaigns, Microsoft PowerPoint, Microsoft Word, Microsoft Excel
Northrop GrummanNYSE: NOC: Designs and manufactures advanced aerospace and defense systems.
Top Secret clearance required, Bachelor+8yrs or Master+6yrs supporting US government contracts; experience leading $15M+ contracts, Earned Value Management, program analytics, proposal/capture, and customer engagement.
Jira, Microsoft SharePoint, Microsoft Teams, Kanban
AMETEKNYSE: AME: Manufacturer of electronic instruments and electromechanical devices.
6+ YOE5+ MgmtBachelor's in engineering, 6+ years progressive engineering experience including 5+ years managing teams and complex programs; strong program management, customer engagement, communication, and stakeholder skills.
Customer Project Manager, Imaging Systems / Construction - Northern California, Southern Oregon
United States or California or Oregon or Sacramento
$83k-$157k/yrFieldFull Time
PhilipsEuronext Amsterdam: PHIA: Manufactures medical imaging systems and personal care appliances.
2+ YOE2+ years project management/construction/installation experience, blueprint reading, stakeholder communication, bachelor's degree in business/engineering/science or equivalent, field-based work and technical coordination.
ADTNYSE: ADT: Provides residential and commercial security and smart home services.
3+ YOE1+ Mgmt3-5 years industry experience; associate degree or equivalent; proven management and leadership skills; strong communication and computer skills.
ADTNYSE: ADT: Provides electronic security, automation, and alarm monitoring services.
3+ YOE3+ years industry experience, associate degree or equivalent, strong management, communication and computer skills; ability to plan, implement and lead service workforce for district operations.
Department of Veterans Affairs: Provides healthcare, benefits, and cemetery services to military veterans.
1+ YOEOne year of specialized experience equivalent to GS-06 in administrative support, data management, automated databases, PC applications, communication, and customer service; U.S. citizenship required.
Office automation systems, databases, spreadsheets, word processing, message systems, calendar systems, suspense systems
Customer Solutions Manager, EDU & SLG Western Region - CSM
Sacramento, California, United States
$131k-$178k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years leading large-scale technical programs and enterprise IT; bachelor's degree in STEM; customer-facing experience; cloud certification preferred; strong program leadership and communication skills.
U.S. Coast Guard: Provides maritime security, search and rescue, and law enforcement.
1+ YOEU.S. citizenship, one year of specialized experience equivalent to GS-6, Microsoft Office Suite, Publisher, Adobe Acrobat, Microsoft Excel, database management, records management, customer service, and background investigation.
Microsoft Office Suite, Publisher, Adobe Acrobat, Microsoft Excel, USA Hire, USAJOBS, E-Verify
The Bay Club Company: Operates a network of premium athletic and social clubs.
1+ YOE1+ year working with children; strong recreational programming, group management, and communication skills; CPR certification required; professional customer-service orientation and flexibility to work evenings, weekends, and holidays.
Catalyst Family: Provides child care and educational programs for California families.
3+ YOEAA degree, 3-4 years customer service/data entry/administrative experience, strong communication, organization, accuracy, and ability to manage confidential records; experience with AP programs preferred.
Apex Companies: Provides environmental consulting, civil engineering, and water infrastructure services.
2+ YOEAA/AS or equivalent experience, 2+ years in sales/customer service/estimating/project management; construction experience preferred; strong estimating, client communication, and analytical skills.
Avanti Restaurant Solutions: Designs and installs commercial kitchens and foodservice equipment.
Advanced project management experience in commercial kitchen construction, expertise in kitchen equipment and custom fabrication, strong communication and problem-solving skills, field measuring and documentation abilities, and travel to job sites as required.
LAZ Parking: Provides parking management, valet, and shuttle transportation services.
Prior parking or field management experience, overnight availability, valid driver’s license, ability to lead staff, manage permits/enforcement, handle customer service and reporting, and pass background/drug screen.
Pregis: Provides protective packaging solutions and automated packaging equipment globally.
5+ YOE2+ Mgmt5+ years field service management, 2+ years managing dispersed teams, inventory management, SAP/C4C/C4S experience preferred, Tableau preferred, mechanical/electrical aptitude preferred, ability to lift 50 lbs, strong customer service and communication skills.