30 customer experience program manager jobs at 25 companies in Dover, DE
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Program Manager
Fort Meade, Maryland, United States
OnsiteAll Commitments Available
Tharros: Provides specialized cybersecurity defense and vulnerability research services.
15+ YOE15+ years of program management experience with federal/intel/military customers; PMP; BS degree (or 6 years experience in lieu); cleared environment experience.
Qnity ElectronicsNYSE: Q: Manufactures materials and solutions for the semiconductor industry.
5+ YOEBachelor's degree,5+ years program/project management in electronics/materials/manufacturing,experience with global customer-driven commercialization and scale-up,strong stakeholder and communication skills,Microsoft Office proficiency.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
4+ YOEBachelor's degree or equivalent experience, minimum 4 years project management experience, strong relationship management, discovery and execution skills, ability to influence without authority, coordinate complex cross-functional work, and strong communication and problem-solving.
Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
Boston or Philadelphia or Wilmington or United States or North America
$117k-$195k/yrFieldFull Time
Agilent TechnologiesNew York Stock Exchange: A: Providing instruments, software, and consumables for laboratory scientific discovery.
8+ YOEBachelor's in a scientific or related field (or equivalent), 8+ years relevant experience including 5+ years customer-facing field project management, project management methodologies, strong communication, experience with data/reporting tools, and willingness to travel 50%+.
Microsoft Office, Microsoft Project, Smartsheet, Visio, SAP, Maximo
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
4+ YOEHigh school required (bachelor's preferred),4+ years managed services in laboratory settings, GxP and IATA/DOT knowledge, leadership and supervisory experience, OSHA familiarity, ability to lift/handle materials, and reside within 50-mile radius with reliable transportation.
Winterthur Museum, Garden and Library: Historic estate and museum promoting American decorative arts.
1+ YOEHigh school diploma or equivalent, 1+ years teaching/childcare/museum/customer service experience (preferred 3+), valid driver’s license, ability to lift 25 lbs, strong communication and classroom management skills.
CGINYSE: GIB: Provides information technology and business consulting services.
10+ YOEAA/AS or equivalent experience,10+ years operational/site management experience,supervisory experience,Government customer interface,strong communication and decision-making; PMP or DAWIA preferred.
G. Fedale Roofing & Siding: A roofing and siding contractor focused on residential and commercial projects.
5+ YOE5+ years in home building/remodeling; high school diploma; understands construction contracts and financing; CRM experience; strong math; excellent customer service.
Senior Associate, Change Management Process Manager | Retail Bank
McLean or Wilmington or Richmond
$81k-$101k/yrOnsiteFull Time
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
2+ YOEHigh school diploma,2+ years process/project management or retail operations,1+ year customer service,Google Suite experience; BPM/Lean/Six Sigma certifications preferred.
Knack, Google Docs, Google Sheets, Google Slides, Slack
PetcoNasdaq: WOOF: Pet specialty retailer of supplies, food, and veterinary services.
2+ YOE2+ years professional grooming experience required (or completion of a grooming program); 1-2 years salon management preferred. High-school diploma/GED preferred. Strong communication, leadership, decision-making, and breed-specific grooming skills; able to lift up to 30 lbs and stand for long periods.
GNC: GNC retails vitamins, supplements, and health and wellness products.
Participating in a development program to learn store management tasks including sales, team leadership, inventory, cash handling, opening/closing, and customer service; must work nights, weekends, and holidays.
J&J Snack FoodsNASDAQ: JJSF: Manufacturer and distributor of branded snack foods and beverages.
5+ YOE5+ years FSQA experience in food processing, develop and manage quality systems, sanitation and environmental monitoring, vendor audits, shelf-life and pathogen programs, regulatory and customer compliance.
AstraZenecaLondon Stock Exchange: AZN: Global biopharmaceutical developing and manufacturing prescription medicines.
Experienced leader with hands-on eCOA study and clinical trial design expertise, protocol-to-requirements translation, team management, product collaboration, and customer-facing delivery experience.
ServiceMaster Contract Services: Professional janitorial and commercial cleaning services provider.
1+ YOEHigh school diploma/GED preferred, 1+ year customer service or office experience, ability to multitask, detail oriented, knowledge of computer applications, able to pass a background check.
Jeffrey A. Miller Hospitality Group: Provides full-service catering and planning for weddings and events.
Valid driver\u0019s license, 2-4 years event/planning experience preferred, proficiency with Microsoft Office (Outlook, SharePoint, Teams) and Google Chrome, own laptop (PC preferred), weekend and evening availability, strong customer service and organizational skills.
Microsoft Office, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, Google Chrome
Baltimore or Aberdeen or Belcamp or Columbia or Edgewood or Eldersburg or Glen Burnie
$22-$23/hrOnsiteFull Time
Humanim: Non-profit provider of human services and vocational support programs.
5+ YOE3+ MgmtHS diploma required; bachelor’s in business preferred. 5 years contracts experience, 3 years supervising, production environment experience, strong customer service, budgeting experience a plus, ability to travel to multiple sites.
Harris Teeter: Regional supermarket chain operating grocery and fuel stores.
1+ YOEHigh school diploma or GED (or 1–3 years related experience). Ability to supervise and train associates, perform bakery/deli duties, provide customer service, and complete company training programs.
Longwood Gardens: Operates a public botanical garden and provides horticultural education.
4+ YOE4+ MgmtMinimum 4 years supervising staff and budgets in guest/public programs; valid driver’s license; available evenings, weekends, and holidays; basic computer proficiency; able to stand/walk outdoors and lift up to 25 lb; experience managing high-volume guest operations.