82 customer experience program manager jobs at 62 companies in Easton, MD
2mo
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Program Manager
Fort Meade, Maryland, United States
OnsiteAll Commitments Available
15+ YOE15+ years of program management experience with federal/intel/military customers; PMP; BS degree (or 6 years experience in lieu); cleared environment experience.
2w
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Event Experience Manager
National Harbor, Maryland, United States
$28-$30/hr OnsiteFull Time
1+ YOEHigh school diploma +3 years event management experience OR bachelor’s degree +1 year; strong customer service, event coordination, meeting planning, and program documentation skills.
1mo
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Technical Program Manager
Elkridge, Maryland, United States
$120k-$275k/yr OnsiteFull Time
10+ YOE10+ years project management experience, university degree (advanced preferred), PMP certification, experience leading large complex customer projects, P&L and financial forecasting, and managing teams larger than 40.
1mo
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Technical Program Manager
Elkridge, Maryland, United States
$120k-$275k/yr OnsiteFull Time
10+ YOEBachelor's degree required (advanced degree preferred), 10+ years project management experience, PMP certification, proven ability to lead large, complex, multi-region customer projects, manage P&L and teams, and mentor others.
1mo
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System Patient Experience Manager - Baltimore, MD
Baltimore, Maryland, United States
$60k-$70k/yr OnsiteFull Time
2+ YOEProvide strategic leadership for patient experience programs across multiple accounts; 2+ years relevant experience, HS/GED required (4‑year degree preferred), customer service training and hospitality/healthcare experience, Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Oceanic Systems Program Manager 3
Annapolis, Maryland, United States
$184k-$277k/yr OnsiteFull Time
8+ MgmtActive Secret clearance required, bachelor’s in STEM or business, 8+ years management/leadership experience, 5+ years P&L (CAM) experience, EVM/IPT experience, strong customer engagement and financial management skills; PMP preferred.
Earned Value Management (EVM), Integrated Product Team (IPT), Sensitive Compartmented Information Facility (SCIF)
1mo
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Oceanic Systems Program Manager 3
Annapolis, Maryland, United States
$184k-$277k/yr OnsiteFull Time
8+ YOE8+ MgmtActive Secret clearance (ability to obtain/maintain TS/SCI and CI polygraph), Bachelor's in STEM or Business, minimum 8 years management/leadership experience, 5+ years P&L responsibility, EVM/IPT experience, strong customer engagement and financial management skills.
Earned Value Management (EVM), Integrated Product Team (IPT)
3d
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
IT Service Management (ITSM), ITIL
1mo
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOEBachelor's degree plus 10+ years technical or leadership experience (or equivalent). Experience in customer success/stakeholder engagement, program/project/portfolio management, DevOps tools (GitLab, GitHub, CI/CD), and ITSM/ITIL practices. ITAR clearance and U.S. citizenship or permanent residency required.
GitLab, GitHub, CI/CD, ITSM, ITIL
4w
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Customer Success Manager, Customer Delivery & Success
Bowie, Maryland, United States
OnsiteFull Time
3+ YOE3+ years customer-facing experience (Customer Success/Account Management/Program Management), experience with healthcare data, strong communication and cross-functional coordination; enterprise experience preferred.
SQL, APIs, Snowflake, AWS, Microsoft Power BI, Tableau, EHR
2w
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Global Sr. Customer Quality Manager
Baltimore or Tallahassee
RemoteFull Time
10+ YOEBachelor's in engineering/quality/business,10+ years in customer-facing quality leadership, executive relationship management, VOC analysis, cross-functional influence, and global program experience.
Microsoft Excel, Power BI, Minitab
1mo
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Customer Lifecycle Marketing Manager
National Harbor, Maryland, United States
$95k-$130k/yr HybridFull Time
Experience in B2B SaaS customer lifecycle or customer marketing, building onboarding/adoption/renewal programs, content development, HubSpot/CRM experience, strong cross-functional partnership and data-driven segmentation/reporting skills.
HubSpot, Microsoft Azure, nebulaONE
1mo
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Construction Project Manager Trainee
Beltsville, Maryland, United States
$60k-$65k/yr FieldFull Time
Trainee program; bachelor’s degree preferred. Requires strong time management, organization, leadership, interpersonal skills, and a current driver’s license. Drug test and credit check required; legal authorization to work in the U.S.; construction or customer-relations experience a plus.
1mo
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Account Manager
Elkridge, Maryland, United States
$60k/yr OnsiteFull Time
2+ YOE2+ MgmtMinimum 2 years management experience; ability to stand/walk long distances and conduct indoor/outdoor foot patrols; excellent customer service and communication skills; Driver Certification required.
1w
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Customer Success Team Lead
Lexington Park, Maryland, United States
$150k-$180k/yr OnsiteFull Time
10+ YOE10+ years relevant experience with a master's (or 14+ years with a bachelor's); experience with government programs, enterprise software deployments, MS365, strong executive communication, and active/obtainable DoD Secret clearance.
C-SCRM, MS365, APIs, SBOM
2mo
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Electrical Trade Manager
Capitol Heights or Rockville
$90k-$140k/yr OnsiteFull Time
Experience leading electrical service operations and teams; strong customer service focus; ability to manage technicians and drive quality.
2mo
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Assistant General Manager
Lexington Park, Maryland, United States
OnsiteFull Time
Experience in restaurant leadership; strong people management, coaching, and customer service skills; able to drive sales and follow brand standards.
1w
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Project Manager
Upper Marlboro, Maryland, United States
$57k-$71k/yr OnsiteFull Time
1+ YOE1 year customer service experience, familiarity with Microsoft Office, strong organization, multitasking, written and spoken English.
Microsoft Office
1mo
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Manufacturing Project Manager
Severn, Maryland, United States
$105k-$184k/yr OnsiteFull Time
Experience managing electronic manufacturing projects, Microsoft Project/Word/Excel proficiency, pricing and quote development, resource and capacity planning, AS9100 manufacturing experience, strong customer-facing communication, ability to obtain security clearance.
Microsoft Project, Microsoft Word, Microsoft Excel, MRP, DFx
1mo
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Sr Field Service Manager
College Park or Virginia or Oregon or Houston or Washington or Atlanta
HybridFull Time
5+ YOE5+ Mgmt5+ years leadership in field service management; strong technical/engineering knowledge; customer-focused; experience driving process improvements, managing multiple projects, and leading diverse, multi-location teams.
Honeywell Forge
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