104 customer experience program manager jobs at 77 companies in Easton, PA
3w
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Customer Program Manager
Dallas or Murray Hill or Naperville or Washington D.C.
HybridFull Time
5+ YOEPMP or equivalent, 5+ years project/program experience, change management experience, financial forecasting and budget management knowledge, ability to lead customer projects and teams.
2w
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
3w
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PROGRAM MANAGER
Springfield, New Jersey, United States
$90k-$145k/yr OnsiteFull Time
5+ YOE5+ years managing complex programs with financial, schedule, contractual, customer-relations, and engineering oversight; BSME or equivalent preferred; MBA/MS and aerospace experience preferred; US person required; strong communications and financial skills.
1w
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Customer Experience Coordinator
Ewing, New Jersey, United States
$17-$17/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train and mentor front-end associates, promote loyalty programs, handle POS coverage, and provide excellent customer service; flexible availability including nights and weekends.
POS
3w
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Customer Experience Insights Manager
Parsippany, New Jersey, United States
$108k-$149k/yr HybridFull Time
7+ YOEBachelor's degree required, master’s preferred; 7+ years experience in CX/user research or related fields; expertise in quantitative and qualitative methods, journey mapping, stakeholder communication, and managing research programs.
2w
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Client Experience Manager
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
1mo
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Sr Program Manager (Bethlehem, PA, US)
Bethlehem, Pennsylvania, United States
$145k-$193k/yr OnsiteFull Time
10+ YOE10+ MgmtBachelor's in electrical/ network/ systems/ computer or related; 10+ years project/program management experience managing large utility/customer accounts ($100M+); strong leadership, communication, negotiation, P&L and MS Project skills; utility experience required.
Microsoft Office, Microsoft Project
1mo
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Associate Program Manager - SEEL
Burlington, New Jersey, United States
$75/yr OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree and 5 years experience in project management, customer service, or energy efficiency; 3+ years leading teams; financial/P&L experience; Microsoft Office/Excel proficiency; pass background and drug test.
Microsoft Office, Microsoft Excel
1mo
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Manager, Program Management
Whippany or Pittsburgh
$73k-$95k/yr OnsiteFull Time
3+ YOE3+ years account management experience in life sciences or healthcare, strong RFP/SOW and contracting knowledge, excellent communication, Microsoft Office proficiency, analytical and client management skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
3w
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Product Programs Experience Manager
Westfield, New Jersey, United States
$58k-$60k/yr HybridFull Time
4+ YOE4+ years customer service/volunteer/program management experience; Bachelor’s degree or equivalent experience; experience with training, case management, and volunteer engagement; valid driver’s license and ability to lift 30 lbs.
Salesforce, Smart Cookie, Digital Cookie, M2, Rallyhood, gsConnect, Chatter
1mo
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Operations Management Program (Washington, DC (NOVA), DC, US)
Washington or Morristown
FieldFull Time
12-month structured development program; bachelor's degree preferred (engineering, construction management, business); open to relocation; leadership or military experience desirable; strong communication and customer-service skills.
4w
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Scientific Experience Coordinator - Life Sciences Client Site
Malvern, Pennsylvania, United States
OnsiteFull Time
4+ YOEHigh school diploma and 4+ years related experience (pharmaceutical/GMP preferred). Experience with CMMS and Microsoft Office, strong project management, customer service and analytical skills.
CMMS, Desktop publishing, Microsoft Office Suite, Online Help
1w
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Customer Service Project Manager – Data Centers
Iselin or Wendell
$91k-$157k/yr HybridFull Time
7+ YOEBachelor's degree or equivalent,7+ years service project management experience,strong communication,MS Project experience,PMP required within 1 year,US work authorization required.
MS Project
6d
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Senior Program Account Manager
Lebanon, New Jersey, United States
$75k-$115k/yr OnsiteFull Time
Bachelor's degree and significant sales or account management experience; strong customer relationship, revenue growth, pipeline management, commercial awareness, and cross-functional collaboration skills.
2mo
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Bid Manager, Customer Support
Somerset, New Jersey, United States
$115k-$125k/yr RemoteFull Time
3+ YOEBachelor’s degree in Engineering, Business, Operations, or related field; 3–7 years bid/ proposal management; experience in intralogistics/industrial automation; strong PM and cross‑functional coordination.
CRM, ERP, Bid/Proposal Management Tools
1mo
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Customer Success Account Manager
United States or Chicago or New York City or Bridgewater
$131k-$252k/yr HybridFull Time
4+ YOE3+ MgmtBachelor's or Master's in related field (or equivalent experience), 4–6+ years customer success/portfolio management experience, 3+ years people management, program and consumption management, and project management or Prosci certification preferred.
2w
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Revenue & Customer Operations Manager
Mohnton, Pennsylvania, United States
OnsiteFull Time
5+ YOELead selection gallery operations and revenue programs; manage budgets, teams, pricing, reporting, and cross-functional processes to drive profitability and customer experience.
Power BI, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM
3w
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Customer Onboarding Consultant, Enterprise
Chesterbrook or Wayne or Austin or United States
$90k/yr HybridFull Time
4+ YOE4+ years enterprise implementation/customer success in SaaS, experience implementing large enterprise accounts, director-level consulting, project management, Salesforce experience preferred, bachelor's degree required, authorized to work in the US.
Salesforce
2w
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Senior Manager, Global Portfolio, Global Customer Solutions, MedTech Supply Chain
Raritan or São Paulo or Zug
$122k-$213k/yr HybridFull Time
12+ YOEBachelor's degree required; 12+ years in finance/logistics/supply chain/portfolio management; experience leading cross‑functional programs, financial competence, people leadership, familiarity with portfolio/CIP processes and FPX/Planisware.
FPX, Planisware
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