210 customer experience program manager jobs at 154 companies in Pennsylvania
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Customer Program Manager
Pittsburgh or Philadelphia
$130k-$181k/yrHybridFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOEProgram management experience delivering complex customer-facing engagements; PMP or comparable certification; practical use of AI and automation; strong communication, financial, and technical judgment.
New Hampshire or Massachusetts or Pennsylvania or Minnesota or Texas or Arizona or Oregon or California or United States
RemoteFull Time
CelesticaNYSE: CLS: Provides design, manufacturing, and supply chain solutions for electronics.
8+ YOE8+ years relevant experience, bachelor's or equivalent preferred, strong customer-facing, negotiation, project/program and supply chain knowledge, ability to manage complex manufacturing and delivery projects.
Indianapolis or Alabama or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Louisiana or Mississippi or North Carolina or North Dakota or New Hampshire or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Wisconsin or Wyoming
$8/hrHybridInternship
New York Jets: Professional American football team in the NFL.
Must be enrolled/recent graduate, able to lift 50 lbs, stand long periods, proficient in Microsoft Excel and Word, strong oral/written communication, customer-service and event operations experience preferred.
Lincoln FinancialNew York Stock Exchange: LNC: Provides life insurance, annuities, and retirement planning services.
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
Alabama or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Louisiana or Mississippi or North Carolina or North Dakota or New Hampshire or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Wisconsin or Wyoming
RemoteInternship
USA Football: National governing body for American football in the US.
Must be enrolled/recent graduate, event/customer-service experience preferred, able to lift 50 lbs, strong oral/written communication, Microsoft Excel and Word proficiency, organized and able to meet tight deadlines.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Precision Custom Components: Manufacturer of custom fabricated heavy industrial and nuclear components.
5+ YOEManage program scope, schedules, financial performance; coordinate cross-functional teams; communicate with customers; 5+ years program/project or manufacturing experience; US citizenship required.
Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft Outlook
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
4+ YOEManage complex new product development projects, provide technical leadership, communicate with customers, plan schedules and budgets; Bachelor's in technical discipline preferred with 4+ years related experience, ability to read technical drawings, and proficiency with Excel, Word, and PowerPoint.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yrRemoteFull Time
TwilioNYSE: TWLO: Cloud communications platform for programmable messaging, voice, and email.
5+ YOEBachelor's degree or equivalent experience; 5-8 years in program/project management, customer success, or partner operations; strong project management, communication, documentation, and process-improvement skills.
United States or California or Connecticut or New Jersey or New York or Pennsylvania or Washington or Colorado or Hawaii or Illinois or Maryland or Massachusetts or Minnesota or Vermont or District of Columbia
$117k-$172k/yrRemoteFull Time
TwilioNYSE: TWLO: Cloud communications platform for building customer engagement applications.
5+ YOEBachelor's degree or equivalent experience; 5+ years in program/project management or customer success; strong project management, communication, documentation, and process improvement skills; experience with partner/CRM tech stacks.
University of Pennsylvania: Research university offering higher education and healthcare services.
2+ YOEBachelor's degree and 2+ years' relevant experience or equivalent; attention to detail, clear written and verbal communication, deadline-oriented, customer service, process and software proficiency; cover letter required.
York or Anniston or Pennsylvania or Alabama or United States
$136k-$231k/yrHybridFull Time
BAE SystemsLondon Stock Exchange: BA: Designs and manufactures advanced defense and aerospace systems.
10+ YOEAbility to obtain Secret clearance; Bachelor's degree +10 years' experience or equivalent; program/project management in defense/manufacturing; PLM and EVM experience; people management and customer-facing skills.
National Center for Defense Manufacturing and Machining: Provides research and technology solutions for defense and aerospace manufacturing.
10+ YOEMaster's in engineering + 10 years (or Bachelor's + 15 years). Experience in manufacturing/machining, DoD project experience, program and team leadership, project management, customer interface, and willingness to travel.
Free People Manager, Global Customer Experience & Insights
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Urban OutfittersNASDAQ: URBN: Retailer of apparel, accessories, and home goods.
5+ YOE1+ Mgmt5+ years consumer/market research or CX/UX experience, multi-method research expertise, UX research experience, strong storytelling/data visualization, experience managing research programs and teams, Bachelor’s degree in related field.
ConnectiveRx: Technology-enabled patient support and medication access solutions.
3+ YOE3+ years account management experience in life sciences or healthcare, strong RFP/SOW and contracting knowledge, excellent communication, Microsoft Office proficiency, analytical and client management skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Retail Manager - Sales and Customer Experience Manager Part Time
McMurray, Pennsylvania, United States
OnsitePart Time
Michaels: Retail chain for arts, crafts, and custom framing supplies.
3+ YOE3+ Mgmt3+ years retail leadership; coach and develop teams; execute SOPs and company programs; operate POS and self-checkout; manage BOPIS, events, and store operations; lift up to 25-50 lbs; work nights/weekends/early mornings.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience preferred; ability to lead front-end Associates, train/coaching, handle POS coverage, promote loyalty programs, and work flexible schedule including nights and weekends.
2027 Customer Materials Management Development Program (Begins June 2027)
Charlotte or Pittsburgh or United States
$24-$26/hrHybridFull Time
WescoNYSE: WCC: Distributes electrical and industrial products and supply chain solutions.
0+ YOEAssociates degree required (Bachelors preferred), 0-2 years experience, desire for careers in sales/supply chain, proficiency in Microsoft Office and Power BI, strong communication and project skills, ability to travel 25-50%.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint, Power BI