86 customer experience program manager jobs at 64 companies in Ephrata, PA

2w
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
Lincoln Financial
Lincoln FinancialNew York Stock Exchange: LNC: Provides life insurance, annuities, and retirement planning services.
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
2w
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Program Manager I (Senior Program Manager)
York, Pennsylvania, United States
OnsiteFull Time
Precision Custom Components
Precision Custom Components: Manufacturer of custom fabricated heavy industrial and nuclear components.
5+ YOEManage program scope, schedules, financial performance; coordinate cross-functional teams; communicate with customers; 5+ years program/project or manufacturing experience; US citizenship required.
Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Program Manager
Valley Green or Yocumtown or Nashua
OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
4+ YOEManage complex new product development projects, provide technical leadership, communicate with customers, plan schedules and budgets; Bachelor's in technical discipline preferred with 4+ years related experience, ability to read technical drawings, and proficiency with Excel, Word, and PowerPoint.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
3w
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Strategic OEM Program Manager
Sunnyvale or Wilmington
HybridFull Time
Qnity Electronics
Qnity ElectronicsNYSE: Q: Manufactures materials and solutions for the semiconductor industry.
5+ YOEBachelor's degree,5+ years program/project management in electronics/materials/manufacturing,experience with global customer-driven commercialization and scale-up,strong stakeholder and communication skills,Microsoft Office proficiency.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
2mo
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Program Manager II - Paladin FMS Production
York or Anniston or Pennsylvania or Alabama or United States
$136k-$231k/yr HybridFull Time
BAE Systems
BAE SystemsLondon Stock Exchange: BA: Designs and manufactures advanced defense and aerospace systems.
10+ YOEAbility to obtain Secret clearance; Bachelor's degree +10 years' experience or equivalent; program/project management in defense/manufacturing; PLM and EVM experience; people management and customer-facing skills.
PLM, Earned Value Management (EVM)
2mo
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
5d
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Manager, Customer Engagement Events
Indianapolis or Tucson or Pleasanton or Santa Clara or Wilmington
$83k-$196k/yr OnsiteFull Time
Roche
RocheSIX Swiss Exchange: ROG: Develops and manufactures pharmaceutical medicines and diagnostic solutions.
5+ YOEBachelor’s degree in hospitality, operations, or related field; 5+ years in operations or customer service; direct people leadership; event planning, logistics, negotiation, coaching, and conflict resolution experience.
Cvent Event Management Platform
3w
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Scientific Experience Coordinator - Life Sciences Client Site
Malvern, Pennsylvania, United States
OnsiteFull Time
CBRE
CBRENYSE: CBRE: Provides global commercial real estate services and investment management.
4+ YOEHigh school diploma and 4+ years related experience (pharmaceutical/GMP preferred). Experience with CMMS and Microsoft Office, strong project management, customer service and analytical skills.
CMMS, Desktop publishing, Microsoft Office Suite, Online Help
2mo
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Program Coordinator - Agency With Choice
West Chester, Pennsylvania, United States
OnsiteFull Time
The Arc of Chester County
The Arc of Chester County: Empowers individuals with disabilities through advocacy and community services.
2+ YOEAssociate degree required; at least 2 years in customer service or human services; strong organizational, interpersonal, and writing skills.
1w
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Revenue & Customer Operations Manager
Mohnton, Pennsylvania, United States
OnsiteFull Time
Berks Homes
Berks Homes: A homebuilding focused on delivering selection gallery and customer-facing revenue operations.
5+ YOELead selection gallery operations and revenue programs; manage budgets, teams, pricing, reporting, and cross-functional processes to drive profitability and customer experience.
Power BI, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM
2w
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Customer Onboarding Consultant, Enterprise
Chesterbrook or Wayne or Austin or United States
$90k/yr HybridFull Time
Clerri
Clerri: A membership platform helping dental practices grow recurring revenue.
4+ YOE4+ years enterprise implementation/customer success in SaaS, experience implementing large enterprise accounts, director-level consulting, project management, Salesforce experience preferred, bachelor's degree required, authorized to work in the US.
Salesforce
2w
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Supervisor, Customer Sites
Wilmington, Delaware, United States
FieldFull Time
Thermo Fisher Scientific
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
4+ YOEHigh school required (bachelor's preferred),4+ years managed services in laboratory settings, GxP and IATA/DOT knowledge, leadership and supervisory experience, OSHA familiarity, ability to lift/handle materials, and reside within 50-mile radius with reliable transportation.
Microsoft Office
1mo
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Project Manager - Customer Programs
Yocumtown, Pennsylvania, United States
OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
B.S. in business, mechanical engineering, or related; experience in connector or datacom/server/storage industries preferred; strong project management and cross-functional coordination skills; fluent English (Mandarin a plus); willingness to travel up to 30%.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, GANTT charts, Electronic connectors (domain knowledge)
1mo
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Associate Director, MedTech Customer Success
Parsippany or Wayne
$86k-$240k/yr RemoteFull Time
IQVIA
IQVIANYSE: IQV: Provides clinical research and data analytics for pharmaceutical companies.
5+ YOEBachelor's degree, 5+ years client-facing account/delivery/project management experience; MedTech experience preferred; must reside in country of role; strong stakeholder, analytical, and communication skills.
3w
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Project Manager
Exton, Pennsylvania, United States
OnsiteFull Time
Convergix Automation Solutions
Convergix Automation Solutions: Designs and integrates custom industrial automation and robotics.
6+ YOE2+ MgmtManage cost, schedule, scope on custom automation projects; mentor teams; PMP preferred; 6+ years engineering experience with 2+ years project management; ability to travel within US/Canada.
Microsoft Project
3w
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Project Manager
Exton, Pennsylvania, United States
OnsiteFull Time
Convergix Automation Solutions
Convergix Automation Solutions: Designs and integrates custom industrial automation and control systems.
6+ YOE2+ Mgmt6+ years engineering experience with 2+ years project management, PMP preferred, ability to manage cost/schedule/scope, travel within US/Canada, technical capacity in custom automated equipment.
Microsoft Project
1mo
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Associate Director, MedTech Customer Success
Parsippany or Wayne
$86k-$240k/yr RemoteFull Time
IQVIA
IQVIANYSE: IQV: Provides clinical research and healthcare data analytics services.
5+ YOEBachelor's degree required; 5-8+ years in account/delivery/project management; MedTech experience preferred; must reside in job country; ability to travel ~20-25%; strong stakeholder, governance and analytical skills.
4w
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MNS_General Manager
Malvern, Pennsylvania, United States
RemoteFull Time
MasTec
MasTecNew York Stock Exchange: MTZ: Builds and maintains energy, communications, and utility infrastructure.
5+ YOE5+ years progressive leadership experience in construction/telecom, financial oversight, team development, customer and vendor management, Microsoft Office proficiency, and knowledge of basic accounting.
Microsoft Office
3w
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Implementation Manager - Nurse Call
Wilmington, Delaware, United States
HybridFull Time
Securitas Technology
Securitas TechnologyNasdaq Stockholm: SECU B: Provides integrated electronic security and fire protection solutions.
5+ YOE5+ years project management experience delivering customer-facing system implementations; strong leadership, budgeting, stakeholder communication, and customer relationship skills.
3w
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Service Project Manager
Mechanicsburg or Wilkes Barre
$85k-$137k/yr HybridFull Time
Trane Technologies
Trane TechnologiesNYSE: TT: Global provider of heating, ventilation, and air conditioning solutions.
2+ YOEBachelor's degree or equivalent preferred, 2+ years project management or HVAC experience, estimating and contracting knowledge, strong organization and customer service skills.

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