4d
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Customer Program Manager
Pittsburgh or Philadelphia
$130k-$181k/yr HybridFull Time
8+ YOEProgram management experience delivering complex customer-facing engagements; PMP or comparable certification; practical use of AI and automation; strong communication, financial, and technical judgment.
AI, automation, AI-enabled workflows, analytics, Agile, Waterfall
1w
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Customer Program Manager
Dallas or Murray Hill or Naperville or Washington D.C.
HybridFull Time
5+ YOEPMP or equivalent, 5+ years project/program experience, change management experience, financial forecasting and budget management knowledge, ability to lead customer projects and teams.
5d
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Program Manager
Mount Laurel, New Jersey, United States
OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree and 5 years project/program management or customer service/energy efficiency experience; 3 years leading teams; strong financial acumen, P&L experience, Excel and Microsoft Office proficiency; excellent communication.
Microsoft Office, Microsoft Excel
1w
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PROGRAM MANAGER
Springfield, New Jersey, United States
$90k-$145k/yr OnsiteFull Time
5+ YOE5+ years managing complex programs with financial, schedule, contractual, customer-relations, and engineering oversight; BSME or equivalent preferred; MBA/MS and aerospace experience preferred; US person required; strong communications and financial skills.
1w
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Customer Experience Insights Manager
Parsippany, New Jersey, United States
$108k-$149k/yr HybridFull Time
7+ YOEBachelor's degree required, master’s preferred; 7+ years experience in CX/user research or related fields; expertise in quantitative and qualitative methods, journey mapping, stakeholder communication, and managing research programs.
5d
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Program Manager
Philadelphia, Pennsylvania, United States
$59k-$72k/yr HybridFull Time
2+ YOEBachelor's degree and 2+ years' relevant experience or equivalent; attention to detail, clear written and verbal communication, deadline-oriented, customer service, process and software proficiency; cover letter required.
Canvas, Drupal
5d
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Client Experience Manager
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
1mo
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Sr Program Manager (Bethlehem, PA, US)
Bethlehem, Pennsylvania, United States
$145k-$193k/yr OnsiteFull Time
10+ YOE10+ MgmtBachelor's in electrical/ network/ systems/ computer or related; 10+ years project/program management experience managing large utility/customer accounts ($100M+); strong leadership, communication, negotiation, P&L and MS Project skills; utility experience required.
Microsoft Office, Microsoft Project
1mo
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Associate Program Manager - SEEL
Burlington, New Jersey, United States
$75/yr OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree and 5 years experience in project management, customer service, or energy efficiency; 3+ years leading teams; financial/P&L experience; Microsoft Office/Excel proficiency; pass background and drug test.
Microsoft Office, Microsoft Excel
3w
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Free People Manager, Global Customer Experience & Insights
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOE1+ Mgmt5+ years consumer/market research or CX/UX experience, multi-method research expertise, UX research experience, strong storytelling/data visualization, experience managing research programs and teams, Bachelor’s degree in related field.
Qualtrics, SPSS, SAS
3w
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Manager, Program Management
Whippany or Pittsburgh
$73k-$95k/yr OnsiteFull Time
3+ YOE3+ years account management experience in life sciences or healthcare, strong RFP/SOW and contracting knowledge, excellent communication, Microsoft Office proficiency, analytical and client management skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
1w
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Product Programs Experience Manager
Westfield, New Jersey, United States
$58k-$60k/yr HybridFull Time
4+ YOE4+ years customer service/volunteer/program management experience; Bachelor’s degree or equivalent experience; experience with training, case management, and volunteer engagement; valid driver’s license and ability to lift 30 lbs.
Salesforce, Smart Cookie, Digital Cookie, M2, Rallyhood, gsConnect, Chatter
1mo
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Manager, Customer Success & Manufacturing Readiness
Elizabeth or Somerville
$113k-$133k/yr HybridFull Time
6+ YOE6+ years in customer success, operations, manufacturing coordination, supply chain, or project management; strong communication, stakeholder management, problem-solving, and organizational skills; experience supporting customer-facing manufacturing programs; familiarity with production planning and ERP/CRM/project management systems.
ERP, CRM, project management systems, S&OP
1mo
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CRM Manager, Omnichannel Customer Experience (OCX)
Princeton or California or North Carolina or Mississauga
$125k-$167k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent, 5+ years relevant experience (pharma/biotech preferred), CRM experience (Salesforce/Veeva preferred), strong MS Office skills, analytic/problem-solving, training and presentation experience, ability to travel.
MS Office Suite, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Salesforce, Veeva CRM
1mo
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Operations Management Program (Washington, DC (NOVA), DC, US)
Washington or Morristown
FieldFull Time
12-month structured development program; bachelor's degree preferred (engineering, construction management, business); open to relocation; leadership or military experience desirable; strong communication and customer-service skills.
2w
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Scientific Experience Coordinator - Life Sciences Client Site
Malvern, Pennsylvania, United States
OnsiteFull Time
4+ YOEHigh school diploma and 4+ years related experience (pharmaceutical/GMP preferred). Experience with CMMS and Microsoft Office, strong project management, customer service and analytical skills.
CMMS, Desktop publishing, Microsoft Office Suite, Online Help
2mo
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Manager Customer Implementation (Hybrid- PA, NJ, DE)
Philadelphia or Delaware or New Jersey or Pennsylvania
HybridFull Time
6+ YOE1+ MgmtBachelor's or equivalent experience, 6+ years in health insurance, 1+ year managing client-facing teams, strong project management, analysis, communication and leadership skills, MS Office proficiency, and a compatible Android/iOS device for Microsoft Authenticator.
Microsoft Office, Microsoft Authenticator
3w
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Head of Experience Strategy (Hybrid)
New York City or Bethlehem or Boston
$152k-$250k/yr HybridFull Time
10+ YOE10+ years in customer experience, product strategy, or transformation; financial services experience preferred; strong stakeholder influence, cross-functional leadership, and presentation skills; Proficient with PowerPoint.
PowerPoint, AI Tools
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