77 customer experience program manager jobs at 52 companies in Frankfort, IN
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Events and Program Experience Intern
Indianapolis or Alabama or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Louisiana or Mississippi or North Carolina or North Dakota or New Hampshire or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Wisconsin or Wyoming
$8/hr HybridInternship
Must be enrolled/recent graduate, able to lift 50 lbs, stand long periods, proficient in Microsoft Excel and Word, strong oral/written communication, customer-service and event operations experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Office
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Program Manager, Strategic Customer Delivery
Tucson or Raleigh or Carmel
$108k-$156k/yr RemoteFull Time
10+ YOE10+ years program/project management experience, bachelor’s degree or equivalent, PMP/PRINCE2/PMI-ACP (or similar), 5+ years leading cross-functional teams, enterprise software delivery and AI-enabled solutions experience.
2mo
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Program Manager
Indianapolis, Indiana, United States
$68k-$81k/yr HybridFull Time
Experience managing customer accounts (preferably in healthcare), strong relationship and customer-service skills, ability to work independently, experience with CRM (Salesforce.com), conducting audits and on-site client education.
Salesforce.com
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Program Manager - Utility
Indianapolis, Indiana, United States
OnsiteFull Time
5+ YOE1+ MgmtBachelor's in related technical field or equivalent experience, 5+ years technical experience with generators/switchgear/synchronization controls, 1+ years management experience, NFPA 70E knowledge, strong project management and customer communication skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CAT/MacAllister Cat systems
3mo
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Indianapolis Program Leader
Indianapolis, Indiana, United States
$35k-$38k/yr OnsiteFull Time
Full-time Program Leader with strong communication, leadership, event management, and customer service; ability to drive, pass background checks, lift up to 45 lbs, and work 7:00 am–4:00 pm.
Macbook
1mo
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Member Experience Manager - Carmel
Carmel, Indiana, United States
$70k/yr OnsiteFull Time
On-site hospitality and operations management with consultative sales, event programming, customer engagement, physical tasks up to 25 lbs, and strong communication and attention to detail.
6d
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Manager, Customer Engagement Events
Indianapolis or Tucson or Pleasanton or Santa Clara or Wilmington
$83k-$196k/yr OnsiteFull Time
5+ YOEBachelor’s degree in hospitality, operations, or related field; 5+ years in operations or customer service; direct people leadership; event planning, logistics, negotiation, coaching, and conflict resolution experience.
Cvent Event Management Platform
1mo
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Customer Succes Manager, Senior Manager-Mulesoft
Atlanta or Indianapolis or Chicago
$150k-$227k/yr HybridFull Time
5+ YOE5-6 years customer success or SaaS experience; deep MuleSoft Anypoint Platform expertise and multiple MuleSoft certifications; strong executive communication, program management, and strategic account leadership skills.
MuleSoft Anypoint Platform, CloudHub, Runtime Fabric, MuleSoft RPA, Salesforce, Salesforce Connector, Composer, Data Cloud, SAP, Oracle, Workday, ServiceNow, AI tools
2w
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Director-Experience Design Application, North Region
Lafayette, Indiana, United States
OnsiteFull Time
7+ YOE7+ MgmtBachelor's required, Master's preferred; 7-10 years leadership experience; experience in patient/customer experience, change management, workforce engagement, metrics and data analysis.
2w
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Director-Experience Design Application, North Region
Lafayette, Indiana, United States
OnsiteFull Time
7+ YOE7+ MgmtBachelor's degree required, masters preferred;7+ years relevant leadership experience;knowledge of patient/customer experience, change management, workforce engagement, surveys, metrics and data analysis.
2w
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Enterprise Environmental Customer Success Manager
Indianapolis, Indiana, United States
$100k-$115k/yr RemoteFull Time
3+ YOE3+ years consulting or enterprise environmental program experience, 2+ years RCRA experience preferred, strong project management, SLA responsiveness, account health analysis, and use of modern tech tools.
Gong, Slack, Front
1w
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Mass Transit Benefits Program (MTBP) Specialist
Indianapolis, Indiana, United States
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years experience with federal benefits programs, GFEBS, data entry, customer service, DoD/Army financial management; active Secret clearance; proficiency in Microsoft Word, PowerPoint, Visio, Excel; Power Platform skills desired.
GFEBS, Microsoft Word, Microsoft PowerPoint, Microsoft Visio, Microsoft Excel, Power Automate, Power BI, Transportation Incentive Program System (TIPS), Microsoft Access
1mo
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IT Delivery Manager - Channel/Experience/Portfolio
Indianapolis, Indiana, United States
$121k-$191k/yr OnsiteFull Time
8+ YOEBachelor's in related field,8+ years delivering technology solutions across marketing,eCommerce,sales operations or customer service; proven cross-functional leadership; experience with web, Salesforce platforms,CPQ and digital experience technologies.
Salesforce B2C Commerce, Salesforce B2B Commerce, CPQ, Experience Cloud, Sales Cloud, Service Cloud, Marketing Cloud, LinkedIn Learning
3d
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Supervisory Program Management Specialist
Washington or Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$169k-$197k/yr OnsiteFull Time
1+ YOERequires one year of specialized experience equivalent to GS-14 managing administrative functions, learning programs, customer engagement, data-informed improvements, and organizational operations; U.S. citizenship and background investigation required.
E-Verify, USAJOBS, Microsoft Excel
2w
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HVAC TB Service Manager
Indianapolis, Indiana, United States
$89k-$134k/yr OnsiteFull Time
3+ YOE3+ MgmtTechnical school or equivalent in HVAC/building controls, 3+ years management experience in service delivery, strong technical and customer skills, MS Office proficiency, basic financial accounting, safety program compliance.
Microsoft Office, Windows
2mo
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Construction Project Manager
Indianapolis, Indiana, United States
OnsiteFull Time
3+ YOE3+ years of construction project management; bachelor's degree preferred; strong time management; current driver’s license; customer relations experience a plus.
1mo
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Project Manager
Indianapolis, Indiana, United States
$70k-$75k/yr OnsiteFull Time
1+ YOE1 year customer service experience, familiarity with Office Suite, English proficiency, strong multitasking and organizational skills.
Office Suite
1w
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MANAGEMENT AND PROGRAM ANALYST
Indianapolis or Cleveland or Whitehall
$75k-$122k/yr OnsiteFull Time
1+ YOERequires one year of specialized federal experience at GS-9 or GS-11 level, including government travel card program oversight, transaction compliance, reporting systems, policy interpretation, training, and customer service.
Citimanager, Defense Travel System (DTS), Contractor Contract Management System (CCMS), Custom Reporting System (CCRS), Electronic Access System (EAS)
4h
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Electrical Project Manager
Carmel, Indiana, United States
OnsiteFull Time
Experience managing commercial or industrial electrical construction projects, including budgets, schedules, change orders, profitability, field leadership, and customer coordination; national travel required.
construction management tools, scheduling tools, project financial reporting tools
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