152 customer experience program manager jobs at 92 companies in Indiana

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Events and Program Experience Intern
Indianapolis or Alabama or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Louisiana or Mississippi or North Carolina or North Dakota or New Hampshire or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Wisconsin or Wyoming
$8/hr HybridInternship
New York Jets
New York Jets: Professional American football team in the NFL.
Must be enrolled/recent graduate, able to lift 50 lbs, stand long periods, proficient in Microsoft Excel and Word, strong oral/written communication, customer-service and event operations experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Office
3d
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
Lincoln Financial
Lincoln FinancialNew York Stock Exchange: LNC: Provides life insurance, annuities, and retirement planning services.
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
2w
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Daily Experience Manager
Muncie, Indiana, United States
$18/hr OnsiteFull Time
Minnetrista
Minnetrista: Cultural center featuring museums, gardens, and community programming.
1+ YOEBachelor's degree preferred; 1-3 years visitor/customer experience; supervisory experience; program and educational experience development; strong communication, multitasking, organizational and project management skills; Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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Events & Program Experience Intern
Alabama or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Louisiana or Mississippi or North Carolina or North Dakota or New Hampshire or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Wisconsin or Wyoming
RemoteInternship
USA Football
USA Football: National governing body for American football in the US.
Must be enrolled/recent graduate, event/customer-service experience preferred, able to lift 50 lbs, strong oral/written communication, Microsoft Excel and Word proficiency, organized and able to meet tight deadlines.
Microsoft Excel, Microsoft Word
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Program Manager, Strategic Customer Delivery
Tucson or Raleigh or Carmel
$108k-$156k/yr RemoteFull Time
Clinisys
ClinisysNYSE: ROP: Global provider of diagnostic informatics software for laboratories.
10+ YOE10+ years program/project management experience, bachelor’s degree or equivalent, PMP/PRINCE2/PMI-ACP (or similar), 5+ years leading cross-functional teams, enterprise software delivery and AI-enabled solutions experience.
1mo
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Program Manager
Indianapolis, Indiana, United States
$68k-$81k/yr HybridFull Time
Daniels Health
Daniels Health: Provides clinical waste management and safety systems for healthcare.
Experience managing customer accounts (preferably in healthcare), strong relationship and customer-service skills, ability to work independently, experience with CRM (Salesforce.com), conducting audits and on-site client education.
Salesforce.com
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Strategic Program Manager
Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kansas or Massachusetts or Maryland or Michigan or Minnesota or Missouri or North Carolina or Nevada or New Hampshire or New Jersey or New York or Ohio or Oregon or South Carolina or Texas or Tennessee or Utah or Virginia or Washington or West Virginia or Wisconsin or Wyoming
$105k-$150k/yr RemoteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
5+ YOE5+ years managing programs in engineering or manufacturing, experience with NPD/NPI and high-volume manufacturing, bachelor's in engineering preferred, strong program/risk management and customer-facing skills.
CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, Assembly
3w
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Program Manager - Utility
Indianapolis, Indiana, United States
OnsiteFull Time
MacAllister Machinery
MacAllister Machinery: Dealer of Caterpillar construction, rental, and power equipment.
5+ YOE1+ MgmtBachelor's in related technical field or equivalent experience, 5+ years technical experience with generators/switchgear/synchronization controls, 1+ years management experience, NFPA 70E knowledge, strong project management and customer communication skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CAT/MacAllister Cat systems
1w
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SUPV IT PROGRAM MANAGER (PROJMGT)
Indianapolis or Cleveland or Whitehall
$127k-$171k/yr OnsiteFull Time
Defense Finance and Accounting Service
Defense Finance and Accounting Service: Provides finance and accounting services for the US military.
1+ YOEExperience leading lifecycle management of major AIS, program and budget development, technical oversight of databases/web/software, and demonstrated competencies in accountability, customer service, oral communication, and problem solving.
2w
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PROGRAM MANAGER
Fort Wayne, Indiana, United States
OnsiteFull Time
Riverside Mfg
Riverside Mfg: Designs and manufactures electronics for harsh environment vehicles and equipment.
3+ YOEBachelor's degree and 3+ years program/project management experience in manufacturing; customer-facing, ERP and Microsoft Office proficiency; strong communication and risk management skills.
ERP systems, Microsoft Office
3mo
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Customer Success Manager
Indianapolis or United States
HybridFull Time
PAXAFE
PAXAFE: AI-powered decision support platform for cold chain logistics management.
6+ YOE6–15 years in project management, customer success, or implementations; technical fluency with APIs/JSON; experience with enterprise/regulatory customers; strong project management and communication skills.
APIs, JSON, Postman, LLMs, Agentic AI, Azure, Python, Prismatic, Supabase, PostgreSQL, IoT
1w
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Customer Project Manager
Fort Wayne, Indiana, United States
HybridFull Time
Bombardier
BombardierToronto Stock Exchange: BBD.B: Designs, builds, and maintains high-performance business aircraft.
5+ YOE2+ Mgmt5+ years aircraft maintenance experience and 2+ years customer project management or supervisory experience; knowledge of FAA/EASA/Transport Canada regulations; strong communication, planning, and computer skills.
2mo
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Indianapolis Program Leader
Indianapolis, Indiana, United States
$35k-$38k/yr OnsiteFull Time
Booster
Booster: Provides school fundraising programs through fitness events and digital platforms.
Full-time Program Leader with strong communication, leadership, event management, and customer service; ability to drive, pass background checks, lift up to 45 lbs, and work 7:00 am–4:00 pm.
Macbook
2w
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Member Experience Manager - Carmel
Carmel, Indiana, United States
$70k/yr OnsiteFull Time
Industrious
Industrious: Provides premium flexible office space and coworking solutions.
On-site hospitality and operations management with consultative sales, event programming, customer engagement, physical tasks up to 25 lbs, and strong communication and attention to detail.
1mo
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Senior Customer Success Manager
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia or United States
$104k-$183k/yr RemoteFull Time
Genesys
Genesys: AI-powered cloud customer experience and contact center software.
5+ YOE5+ years in Customer Success, Program Management, or SaaS; strong analytical and program leadership skills; experience managing customer relationships; proficiency with Salesforce, Gainsight, and Excel; strong communication and influencing skills.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud, Zoom
1mo
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Principal Journey Experience Owner
Durham or Alabama or Arizona or Arkansas or Colorado or Florida or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maryland or Michigan or Mississippi or Missouri or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or Wyoming
$119k-$190k/yr HybridFull Time
Blue Cross and Blue Shield of North Carolina
Blue Cross and Blue Shield of North Carolina: Provides health insurance and medical benefit plans to members.
8+ YOEBachelor's degree or equivalent, 8+ years experience in customer experience/process/experience design (10+ years in lieu of degree). Lean Six Sigma Green Belt required; Black Belt preferred. Experience leading process transformation and value stream management.
Lean Six Sigma (LSS), Six Sigma, Value Stream Mapping (VSM), Value Stream Management, Waterfall Model, Root Cause Analysis (RCA)
1mo
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Customer Succes Manager, Senior Manager-Mulesoft
Atlanta or Indianapolis or Chicago
$150k-$227k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOE5-6 years customer success or SaaS experience; deep MuleSoft Anypoint Platform expertise and multiple MuleSoft certifications; strong executive communication, program management, and strategic account leadership skills.
MuleSoft Anypoint Platform, CloudHub, Runtime Fabric, MuleSoft RPA, Salesforce, Salesforce Connector, Composer, Data Cloud, SAP, Oracle, Workday, ServiceNow, AI tools
1mo
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Senior Customer Success Manager
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia
$104k-$183k/yr RemoteFull Time
Genesys
Genesys: Provides AI-powered cloud platform for customer and employee experiences.
5+ YOE5+ years in Customer Success or related SaaS roles, strong analytical skills, program and cross-functional leadership, ability to influence, SaaS customer relationship experience, proficiency with Salesforce, Gainsight, and Microsoft Excel.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud
2d
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Director-Experience Design Application, North Region
Lafayette, Indiana, United States
OnsiteFull Time
Indiana University Health
Indiana University Health: Nonprofit healthcare system providing comprehensive medical and hospital services.
7+ YOE7+ MgmtBachelor's required, Master's preferred; 7-10 years leadership experience; experience in patient/customer experience, change management, workforce engagement, metrics and data analysis.