Fredericksburg • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Fredericksburg • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Fredericksburg • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Fredericksburg • 50 milesRemote · Hybrid · Onsite · Field · All Environments
292 customer experience program manager jobs at 173 companies in Fredericksburg, VA
3w
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Customer Program Manager
Dallas or Murray Hill or Naperville or Washington D.C.
HybridFull Time
5+ YOEPMP or equivalent, 5+ years project/program experience, change management experience, financial forecasting and budget management knowledge, ability to lead customer projects and teams.
1mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years in project/program/operations management, 2+ years managing teams, Bachelor's in a related field, experience leading cross-functional initiatives, change management, building PM frameworks, stakeholder influence, and data-driven prioritization.
6d
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Deputy Program Manager - Federal Customer
McLean or Virginia
$161k-$208k/yr OnsiteFull Time
8+ YOEBachelor's degree in a related field and 8–12 years of program or project management experience delivering complex IT infrastructure or solutions; Federal customer experience preferred.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
3w
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Program Manager
Washington, District of Columbia, United States
OnsiteFull Time
8+ YOEBachelor's degree and 8 years relevant experience or equivalent; PMP preferred; must obtain customer clearance; government contracting and program management experience required.
1d
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Program Manager
Warrenton, Virginia, United States
$180k-$225k/yr OnsiteFull Time
5+ YOERequires 5+ years in program management, workforce leadership, government customer interface, contract delivery, subcontractor management, and TS/SCI with CI polygraph clearance. PMP and federal contract experience preferred.
1d
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Program Manager
Los Angeles or Reston or Greenbelt
$176k-$282k/yr OnsiteFull Time
16+ YOERequires 16+ years of related experience, 8+ years interfacing with government or prime customers, large-program management experience, staff leadership, modern IT experience, and PMP certification.
cloud, virtual networks
3w
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Customer Experience Coordinator
Arlington, Virginia, United States
$16-$16/hr OnsitePart Time
1+ YOE1 year retail and 6 months leadership experience; ability to train and coach associates, manage front-end operations, promote loyalty programs, and deliver excellent customer service.
POS
1w
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Program Manager
Ashburn or Washington
OnsiteFull Time
10+ YOEBachelor's degree and PMP required, 10+ years federal program management experience, ability to obtain client suitability, AI familiarity, strong communication and customer service skills.
Power BI, Apptio Cloudability, Microsoft Power Platform, Microsoft Office 365
2w
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Program Manager
Stafford or Virginia
$140k-$160k/yr HybridFull Time
Bachelor's degree, US citizenship, active Secret clearance or ability to obtain, experience in DoD policy/operational planning, program/contract leadership, strong communication and customer management skills.
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Teams, SharePoint
3w
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Event Experience Manager
National Harbor, Maryland, United States
$28-$30/hr OnsiteFull Time
1+ YOEHigh school diploma +3 years event management experience OR bachelor’s degree +1 year; strong customer service, event coordination, meeting planning, and program documentation skills.
1mo
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Program Manager - Customer Success Operations Senior
Washington, District of Columbia, United States
$120k-$160k/yr OnsiteFull Time
10+ YOETop Secret clearance, Bachelor's degree required (Master's preferred), 10+ years managing complex federal programs, experience across classified networks (NIPR/SIPR/JWICS), stakeholder engagement, metrics/dashboard development, and executive communication.
Advana, NIPRNet, SIPRNet, JWICS, CRM
2mo
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Program Manager-MFLC
Fairfax, Virginia, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor’s degree; 10+ years in program/project management; experience with staffing, performance metrics, and customer-facing deliverables; strong written/verbal communication; travel up to 25%; DoD security clearance.
Microsoft Office, Video Conferencing, Internet Navigation, Smartphone/Tablet Applications
1mo
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Federal Program Manager
Tysons, Virginia, United States
RemoteFull Time
5+ YOE5+ years program/project management supporting U.S. Federal customers; experience with federal procurement, contract management, stakeholder engagement, budgets/KPIs, and compliance frameworks (FedRAMP/NIST/RMF); U.S. citizenship and ability to obtain/maintain clearance.
FedRAMP, NIST, RMF
21h
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Program-Task Order Manager
Manassas, Virginia, United States
$120k/yr OnsiteFull Time
5+ YOEBachelor’s degree and 5+ years managing federal contracts, IDIQ vehicles, task orders, or complex programs; requires budgeting, reporting, customer, subcontractor, and team leadership experience.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams
1mo
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Senior Program Manager, National Security Programs
Washington, D.C. or Chantilly
HybridFull Time
8+ YOEBachelor's degree, 8+ years managing technical/customer-facing programs or federal contracts, experience with DoD/IC or space programs, strong program management, stakeholder engagement, risk management, and U.S. citizenship with ability to obtain clearance.
1mo
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Principal Program Manager
Phoenix or Chantilly
$87k-$216k/yr OnsiteFull Time
6+ YOEBachelor's degree, 6+ years program/project management in defense hardware, experience with government contracting, EVMS, MS Project; security clearance required or obtainable; PMP preferred; strong customer communication.
Microsoft Project, Confluence, SharePoint
1mo
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Program Manager - GSS Government Aviation
Carlsbad or Reston
$119k-$223k/yr OnsiteFull Time
8+ YOE8+ years program management supporting government customers, technical bachelor's or equivalent, active DoD Secret clearance, program lifecycle and contractual delivery experience, aviation/aerospace background, travel up to 25%.
1d
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Technical Program Manager – HHS
Reston, Virginia, United States
HybridFull Time
10+ YOEBachelor's degree and 10+ years of relevant experience, including technical program management and 5+ years supporting HHS. Requires federal technology delivery, team, financial, contractual, and customer-management experience.
Agile, DevSecOps, SAM.gov, GSA
1mo
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Senior Program Manager
Herndon or Columbia
HybridFull Time
5+ YOETop Secret/SCI clearance, 5+ years project management experience leading Kubernetes/cloud/software delivery for federal customers; strong Agile, stakeholder, and communication skills; PMP/AWS certs a plus.
Kubernetes, AWS, Azure, Google Cloud, Atlassian
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