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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Customer Experience Supervisor
Cincinnati, Ohio, United States
$15-$15/hr OnsiteFull Time
1+ YOE0.5+ MgmtLead front-of-store team to deliver excellent customer service, train associates, manage POS coverage, and promote loyalty programs.
POS, Point of Sale
2mo
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SAP Program Manager/ Customer Delivery Manager
Cincinnati, Ohio, United States
$160k/yr HybridFull Time
15+ YOE15+ years SAP experience, managed 3+ end-to-end implementations, led 30+ consultants, S/4 HANA greenfield experience, Agile delivery, project planning, Microsoft Project experience; PMP and SAP Activate preferred.
SAP S/4 HANA, Microsoft Project
2w
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Senior Program Manager
Cincinnati, Ohio, United States
$110k-$135k/yr OnsiteFull Time
7+ YOE7-15 years engineering experience with personnel and project management; bachelor's degree; experience with account management, financial oversight, metrics tracking, and customer relationship building; US citizenship and ability to obtain Secret clearance.
3d
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Developmental Disabilities Residential Program Manager
Middletown, Ohio, United States
$48k/yr OnsiteFull Time
3+ YOEHigh school diploma/GED plus 3 years' developmental-disabilities experience (or BA/MA in related field), supervisory experience, behavior support skills, strong communication and customer service.
1w
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Service Manager
Milford, Ohio, United States
$65k-$75k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years service industry experience, 3+ years leadership, experience managing/coaching field technicians, strong KPI knowledge, customer escalation handling; background, drug, and MVR checks required.
ServiceTitan
5d
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Management Trainee Program
Florence, Kentucky, United States
OnsiteFull Time
Retail experience or related training preferred; ability to lift 50 lbs, operate a motor vehicle and travel; strong customer service, leadership, and merchandising skills.
2mo
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Project Manager
Cincinnati, Ohio, United States
OnsiteFull Time
3+ YOELead and manage print production projects, coordinate teams and stakeholders, ensure scope/time/cost/quality control, strong Microsoft Office/Excel skills, 3+ years customer service experience, high school diploma required, travel up to 30%.
Microsoft Office, Microsoft Excel
2mo
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Youth Sports Site Manager
Blue Ash, Ohio, United States
$15-$16/hr OnsitePart Time
Manage game-day operations at a venue; supervise part-time staff and volunteers; ensure schedule adherence; deliver excellent customer service.
1mo
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Sr. Project Manager - NA Customer Excellence (Mason, OH, US, 45040)
Mason, Ohio, United States
OnsiteFull Time
8+ YOEBachelor's degree, 8+ years cross-functional global project experience, strong leadership, executive presentation, negotiation and facilitation skills; PMP preferred; MBA/Masters preferred.
4d
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Janitorial Project Manager
Monroe, Ohio, United States
$72k/yr OnsiteFull Time
4+ YOE1+ Mgmt4+ years facility/operations/project management experience with 1+ years supervisory experience; strong leadership, customer service, budget oversight, Microsoft Office proficiency, and communication skills.
Microsoft Office
1w
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Project Manager - Kraemer Design + Production
Cincinnati, Ohio, United States
HybridFull Time
3+ YOE3+ years project management experience in exhibits, construction, fabrication, or related custom-build environments; strong schedule, budget, vendor, and documentation management; excellent communication and problem-solving skills.
Microsoft Office
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Software Project Manager
Erlanger, Kentucky, United States
HybridFull Time
5+ YOE5+ years managing software implementation or technical customer-facing projects; full lifecycle project delivery, scope/schedule/budget/risk management; knowledge of WMS/WES/WCS, SQL Server, APIs, Windows Server, PLCs; Azure DevOps/Jira experience; PMP/CAPM/CSM preferred.
Azure DevOps, Jira, SQL Server, Windows Server, PLCs, REST APIs
2mo
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Project Manager
Miamisburg, Ohio, United States
OnsiteFull Time
3+ YOEAssociates or Bachelor's in a related discipline with 3+ years experience; knowledge of hydraulics, pneumatics, electrical and mechanical blueprint reading; AutoCAD, Microsoft Office and Project; customer relations and troubleshooting skills.
AutoCAD, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Project, SAP
4d
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Project Manager (Hospital and Health Systems)
Wood Dale or Lenexa or Denver or Cincinnati or Schaumburg
$80k-$100k/yr RemoteFull Time
5+ YOE5+ years project management, 3+ years customer service, knowledge of clinical lab operations/onboarding, strong Excel/PowerPoint skills, experience with Smartsheet and PM tools, strong communication and continuous-improvement mindset.
Microsoft Excel, Microsoft PowerPoint, Smartsheet, Microsoft Word, Microsoft Lists, Microsoft Forms, Salesforce
2w
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Architectural Services Project Manager - – Cincinnati, OH or Louisville, KY or Lexington, KY
Cincinnati or Louisville or Lexington
FieldFull Time
5+ YOEMinimum 5 years project management/architecture/construction experience, high school diploma required, bachelor’s preferred, ability to travel ~50%, strong communication and customer service, must be legally authorized to work in the U.S.
2w
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Manager Trainee
Evendale, Ohio, United States
$18/hr OnsiteFull Time
Paid full-time management training program; customer service and leadership skills required; leadership experience or business degree preferred.
2mo
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Assistant Manager
Minster, Ohio, United States
OnsiteFull Time
High school diploma or GED; retail/customer service experience required; supervisory experience preferred; completion of Assistant Store Manager training and related programs.
1w
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Player Services Shift Manager
Lawrenceburg, Indiana, United States
OnsiteFull Time
Salary placement based on relevant knowledge, skills, and experience; company highlights benefits, wellness programs, and career growth.
1mo
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Account Manager
Mason, Ohio, United States
OnsiteFull Time
10+ YOEBachelor's degree in Business/Engineering, 10+ years account/program management experience in aerospace, proven customer-service leadership, CRM and data analytics proficiency, strong communication and strategic skills.
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