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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
3w
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Events and Program Experience Intern
Indianapolis or Alabama or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Louisiana or Mississippi or North Carolina or North Dakota or New Hampshire or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Wisconsin or Wyoming
$8/hr HybridInternship
Must be enrolled/recent graduate, able to lift 50 lbs, stand long periods, proficient in Microsoft Excel and Word, strong oral/written communication, customer-service and event operations experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Office
3w
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Events & Program Experience Intern
Alabama or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Louisiana or Mississippi or North Carolina or North Dakota or New Hampshire or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Wisconsin or Wyoming
RemoteInternship
Must be enrolled/recent graduate, event/customer-service experience preferred, able to lift 50 lbs, strong oral/written communication, Microsoft Excel and Word proficiency, organized and able to meet tight deadlines.
Microsoft Excel, Microsoft Word
1mo
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Sr. Program Manager
Berea, Kentucky, United States
HybridFull Time
5+ YOEBachelor's in Engineering or Project/Program Management, 5+ years industry experience, strong customer interface, proficiency with Microsoft Word/PowerPoint/Excel/Project, APQP knowledge, ability to travel domestically and internationally.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Project, Advanced Product Quality Planning (APQP)
1mo
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Senior Program Manager
Plantation or Louisville or Bellevue or Boston
$119k-$190k/yr OnsiteFull Time
5+ YOEBachelor's degree in a related field, 5+ years in program management/operations/supply chain/customer experience, strong analytical and communication skills, ability to influence senior stakeholders and operate in ambiguous environments.
2mo
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Retail Customer Experience Coordinator
Frankfort, Kentucky, United States
$14-$14/hr OnsiteFull Time
1+ YOEPromote excellent customer experience; lead front-of-store Associates; train and mentor staff; manage POS coverage; ensure compliance with labor laws and loyalty programs.
1mo
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Senior Customer Success Manager
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia or United States
$104k-$183k/yr RemoteFull Time
5+ YOE5+ years in Customer Success, Program Management, or SaaS; strong analytical and program leadership skills; experience managing customer relationships; proficiency with Salesforce, Gainsight, and Excel; strong communication and influencing skills.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud, Zoom
2w
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Customer Success Project Manager
Jeffersontown, Kentucky, United States
$50k-$55k/yr OnsiteFull Time
Proven project or account management experience, ability to manage multiple concurrent jobs, strong customer service and communication, MS Excel/Smartsheet/EFI Epace experience preferred, bachelor’s degree preferred.
Microsoft Excel, Smartsheet, EFI Epace, Microsoft Outlook, Microsoft Word
1mo
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Principal Journey Experience Owner
Durham or Alabama or Arizona or Arkansas or Colorado or Florida or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maryland or Michigan or Mississippi or Missouri or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or Wyoming
$119k-$190k/yr HybridFull Time
8+ YOEBachelor's degree or equivalent, 8+ years experience in customer experience/process/experience design (10+ years in lieu of degree). Lean Six Sigma Green Belt required; Black Belt preferred. Experience leading process transformation and value stream management.
Lean Six Sigma (LSS), Six Sigma, Value Stream Mapping (VSM), Value Stream Management, Waterfall Model, Root Cause Analysis (RCA)
1mo
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Senior Customer Success Manager
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia
$104k-$183k/yr RemoteFull Time
5+ YOE5+ years in Customer Success or related SaaS roles, strong analytical skills, program and cross-functional leadership, ability to influence, SaaS customer relationship experience, proficiency with Salesforce, Gainsight, and Microsoft Excel.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud
2d
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Sports League Program Supervisor - Paducah Sports Park
Paducah, Kentucky, United States
OnsiteFull Time
Experience developing, marketing, and operating recreational programs; supervisory experience; strong customer service, communication, and computer skills (Word, Excel, PowerPoint); ability to work nights, weekends, holidays; ability to lift 50 lbs.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, facility management software program
1mo
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Customer Success Lead (Remote)
Alabama or Arizona or Florida or Georgia or Idaho or Indiana or Kansas or Kentucky or Louisiana or Minnesota or Missouri or Montana or New Jersey or New Mexico or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Vermont or Virginia or Wisconsin or Caledonia or United Kingdom or China or Brazil or Asia or South America
RemoteFull Time
3+ YOE3+ years meetings/events experience in the travel industry; knowledge of virtual/hybrid events; Cvent preferred; proficiency in Word, Excel, and Outlook; ability to travel ~35% including international; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Cvent, Microsoft Outlook
3w
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Customer Success Operations Lead
Arkansas or Arizona or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Indiana or Kentucky or Maryland or Michigan or Minnesota or Missouri or North Carolina or New Hampshire or Oklahoma or Oregon or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
RemoteFull Time
Proven customer/revenue operations experience, strong analytics and project management, hands-on CRM and CS tooling expertise (Salesforce, Zendesk), and ability to build dashboards and drive operational improvements.
Salesforce, Zendesk, Looker, Tableau
1w
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Project Manager
Louisville, Kentucky, United States
$94k-$126k/yr OnsiteFull Time
5+ YOE5+ years construction management experience, OSHA certification, estimating/project management experience, ability to read specs and drawings, Microsoft Office proficiency, strong communication and customer service skills.
Microsoft Office Suite, Microsoft Excel, Microsoft Word
2mo
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Project Manager
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or Wyoming
$110k-$130k/yr RemoteFull Time
5+ YOE5+ years customer-facing SaaS experience, 2+ years project management, stakeholder management, experience with Asana/Jira/NetSuite Suite Projects Pro, ability to obtain DoD Secret/Public Trust clearance, US citizenship required.
Asana, Jira, NetSuite Suite Projects Pro
1mo
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Manager, PMO
Los Angeles or San Francisco or Raleigh or Toronto or United States or Canada or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$124k-$155k/yr HybridFull Time
5+ YOE5+ years in Professional Services/Customer Success/Implementation leadership at a B2B SaaS company; experience building/owning a PMO, managing complex ERP integrations, strong analytics, and proficiency with Salesforce and PM tooling.
Salesforce, Gainsight, GUIDEcx, GCX, Certinia, ClickUp, Asana, Jira, Confluence, NetSuite, QuickBooks, Sage
5d
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Management Trainee Program
Florence, Kentucky, United States
OnsiteFull Time
Retail experience or related training preferred; ability to lift 50 lbs, operate a motor vehicle and travel; strong customer service, leadership, and merchandising skills.
1w
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Assistant Project Manager
Louisville, Kentucky, United States
$95k-$110k/yr OnsiteFull Time
3+ YOEBachelors (preferably engineering) and minimum 3 years project management/engineering experience with large custom equipment; strong contract, cost control, scheduling, and communication skills; passport and travel required.
Microsoft Excel, Microsoft Word
2mo
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Regional Manager, USARC DEERS/RAPIDS
Fort Knox, Kentucky, United States
OnsiteFull Time
2+ YOEAssociate’s degree or two years of college and two years of Site Security Manager experience; familiar with RAPIDS/DEERS/CAC; contract and quality customer service experience.
RAPIDS, DEERS, CAC, DoDI 1000.13, AR 600-8-14
1mo
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Software Project Manager
Erlanger, Kentucky, United States
HybridFull Time
5+ YOE5+ years managing software implementation or technical customer-facing projects; full lifecycle project delivery, scope/schedule/budget/risk management; knowledge of WMS/WES/WCS, SQL Server, APIs, Windows Server, PLCs; Azure DevOps/Jira experience; PMP/CAPM/CSM preferred.
Azure DevOps, Jira, SQL Server, Windows Server, PLCs, REST APIs
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