Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
ClinisysNYSE: ROP: Global provider of diagnostic informatics software for laboratories.
10+ YOE10+ years program/project management experience, bachelor’s degree or equivalent, PMP/PRINCE2/PMI-ACP (or similar), 5+ years leading cross-functional teams, enterprise software delivery and AI-enabled solutions experience.
Industrious: Provides premium flexible office space and coworking solutions.
On-site hospitality and operations management with consultative sales, event programming, customer engagement, physical tasks up to 25 lbs, and strong communication and attention to detail.
Shorr Packaging: Distributor of packaging products, equipment, and supply chain solutions.
3+ YOEBachelor's degree and 3+ years in B2B customer service, sales support, account management, or related roles; packaging industry experience preferred; strong PM skills; MS Office; Salesforce preferred.
Microsoft Office, Outlook, Word, Excel, PowerPoint, Salesforce
Securitas TechnologyNasdaq Stockholm: SECU B: Provides integrated electronic security and fire protection solutions.
5+ YOE2+ MgmtBachelor's degree or equivalent experience; 5+ years electronic security technical service/installation experience; minimum 2 years operations and people management; P&L and customer growth experience; familiar with intrusion, access control, video, fire systems and UL certification process.
Senior Project Manager, Inside Plant Data Center Solutions
Carmel or North America
$125k-$175k/yrRemoteFull Time
Telamon: Integrates telecommunications networks and provides industrial assembly services.
10+ YOE10+ years project management experience in data center/telecom or low-voltage infrastructure, 7+ years inside plant deployments, HS diploma, proven delivery of >$1M projects, expertise in structured cabling/fiber, strong leadership, financial and customer management, ability to travel 50-75%.
S&G Stores: Retail chain that operates retail stores and serves customers.
High school diploma or GED; retail or customer service experience required; prior supervisory experience preferred; completion of required company training programs and certifications; good communication and knowledge of retail systems.
Menards: Operates a chain of big-box home improvement retail stores.
Paid full-time training program for retail management; requires customer service and leadership ability; leadership experience or business degree preferred.
1+ YOE1+ year management experience in automotive/retail/service; complete Manager-in-Training program; leadership, customer service, sales focus; ability to lift 50 lbs and work flexible schedules including weekends.
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
2+ YOESupervise on-site lab services teams, manage operations and compliance, hire and train staff, implement SOPs and audits, support safety programs; GxP, OSHA, and material handling experience preferred.
O'Reilly Auto PartsNASDAQ: ORLY: Retailer of automotive aftermarket parts and professional tools.
Retail leadership with experience supervising store teams, executing customer-service and sales programs, handling inventory/returns, and performing store opening/closing procedures; preferred industry certifications.
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
5+ YOEManage residential install jobs, perform site inspections and technical measures, resolve customer issues, minimum 5 years experience, must be 18+, legally authorized to work in the U.S., bachelor\u0002s degree typical.
CostcoNASDAQ: COST: Operates a global chain of membership-only warehouse clubs.
Management experience overseeing department staff; must satisfy and maintain minimum licensure for hearing aid dispensers; perform hearing evaluations, impressions, fittings, programming, and member service.