160 customer experience program manager jobs at 78 companies in Lacey, WA

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Senior Customer Program Manager
Seattle, Washington, United States
$110k-$130k/yr HybridFull Time
MiiR
MiiR: Design-forward brand creating premium reusable drinkware and coffee tools
7+ YOE7+ years managing major retail or distributor accounts with P&L responsibility, experience with EDI/POS data and trade promotion processes, executive communication and cross-functional program delivery skills.
EDI, POS, trade promotion management
2mo
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Technical Program Manager , Customer Experience and Business Trends
Seattle, Washington, United States
$149k-$201k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years technical product or program management; 7+ years working with engineering teams; 3+ years software development; 5+ years TPM with software teams; experience coordinating cross-functional programs.
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Program Manager
Seattle or Olympia or Los Angeles
$80k-$100k/yr HybridFull Time
Quickparts
Quickparts: Provider of on-demand custom manufacturing and prototyping services.
5+ YOE5-7 years program or project management in manufacturing/engineering; strong organizational and communication skills; customer-focused; knowledge of manufacturing processes (3D printing, CNC, injection molding a plus); Office 365; GD&T; experience with HubSpot, NetSuite, Monday.com.
Office 365, GD&T, HubSpot, NetSuite, Monday.com
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Senior Program Manager
Plantation or Louisville or Bellevue or Boston
$119k-$190k/yr OnsiteFull Time
Chewy
ChewyNYSE: CHWY: Online retailer of pet food, supplies, and veterinary services.
5+ YOEBachelor's degree in a related field, 5+ years in program management/operations/supply chain/customer experience, strong analytical and communication skills, ability to influence senior stakeholders and operate in ambiguous environments.
1mo
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Customer Experience Engineer, CXE-T
Canada or United States or Seattle or Paris
$98k-$140k/yr RemoteFull Time
Docker
Docker: Provides a platform for building, sharing, and running containerized applications.
5+ YOE5+ years in solutions engineering, TAM, DevOps, or platform roles; deep Docker and container expertise, secure supply chain and CI/CD experience; PoC design/execution, technical presentation and content production skills.
Docker, Docker Desktop, Docker Hub, Docker Scout, Docker SBX, MCP Gateway, CI/CD, SBOM, SLSA
1mo
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Manager I, Content Program Management
Seattle or Barcelona or Austin or Florida or Georgia or Idaho or North Carolina or Texas or Michigan or Canada or Australia or Europe
$91k-$129k/yr RemoteFull Time
Rover
Rover: Connecting pet parents with local sitters and walkers.
2+ YOE2+ Mgmt2+ years managing content teams and programs in operations or customer-facing environments; 2+ years applying program/project/business analysis; knowledge management and help-center experience; strong data and stakeholder skills; BA/BS or equivalent. Must reside in FL, GA, ID, NC, TX, or MI and work remotely.
3w
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Program Manager (Aerospace)
Kent, Washington, United States
$104k-$174k/yr OnsiteFull Time
Parker Hannifin
Parker HannifinNYSE: PH: Manufacturer of motion and control technologies and systems.
Bachelor's degree in engineering or technical field, experience with military/defense customers and cross-functional manufacturing teams, strong communication and organizational skills; PMP preferred.
1mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1mo
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Program Manager Credentialing - USFHP
Seattle, Washington, United States
$44-$69/hr OnsiteFull Time
Providence
Providence: Provides comprehensive healthcare services through hospitals, clinics, and health plans.
5+ YOE5+ years healthcare operations and 5+ years customer service management experience; bachelor's degree preferred; ability to support operational teams, implement process improvements, and meet compliance and service targets.
3w
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Senior Technical Program Manager, Customer Terminal and RF Ground Stations
Seattle, Washington, United States
$198k-$277k/yr OnsiteFull Time
Blue Origin: Develops reusable rockets and systems for human spaceflight.
7+ YOEBachelor's in engineering, 7+ years technical program management experience in hardware/embedded/telecom/aerospace, proficiency coordinating cross-functional teams, strong communication and analytical skills.
1mo
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Program Manager, Professional Services - East
New York City or San Francisco or Seattle or Los Angeles or United States
$162k-$222k/yr HybridFull Time
Airtable
Airtable: No-code platform for building collaborative apps and business workflows.
5+ YOE5+ years managing technical delivery for external customers in professional services; PMP or equivalent; hands-on Airtable experience; fluent use of AI tools; able to run Agile and Waterfall engagements and manage multi-stakeholder enterprise delivery.
Airtable, AI tools
2d
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Staff Technical Program Manager, Release Operations Manager, Google Beam
Mountain View or Seattle or San Francisco
$192k-$278k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
8+ YOE5+ MgmtBachelor's in a technical field or equivalent experience;8 years program management;5 years leadership;experience with custom-hardware software testing, OS and applications release management, QA and automated testing.
1mo
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Member Experience Manager - Seattle
Seattle, Washington, United States
$65k-$75k/yr OnsiteFull Time
Industrious
Industrious: Provides premium flexible office space and coworking solutions.
Onsite hospitality manager responsible for member experience, consultative sales, community programming, and site operations; must be able to lift up to 25 lbs, stand for extended periods, and operate common appliances and equipment.
3w
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TikTok Shop - Escalation Program Manager
Seattle, Washington, United States
$89k-$160k/yr OnsiteFull Time
TikTok
TikTok: Global short-form video hosting and social media platform.
3+ YOE3+ years customer service experience; experience creating/handling escalations, stakeholder management, process and tooling optimization, and using AI/automation to improve operations.
2w
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Principal Technical Program Manager
Nashville or Seattle
$102k-$210k/yr OnsiteFull Time
Oracle
OracleNYSE: ORCL: Provides cloud infrastructure and enterprise software for global businesses.
10+ YOE8–10+ years managing large cross-functional technology programs, strong cloud architecture understanding, experience with Data Center GPU architecture, AI/HPC workloads, customer-facing experience, high judgement and influence skills.
OCI
5d
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Program Manager
Seattle, Washington, United States
$81k-$104k/yr OnsiteFull Time
Chief Seattle Club
Chief Seattle Club: Providing housing and human services to urban Native communities.
5+ YOE2+ Mgmt5+ years in social or homelessness services, 2 years supervisory experience, experience with Native/American Indian populations, strong leadership, customer service, and problem-solving skills.
3w
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Sales Enablement Program Manager
Seattle, Washington, United States
HybridFull Time
RentSpree
RentSpree: Platform for tenant screening, rent payments, and rental management.
7+ YOE7+ years in program management or sales enablement, experience with real estate/MLS platforms, building enablement systems, training customer-facing teams, and working with Engineering/Product; fluent in Jira, Notion, Google Workspace; AI workflow experience.
Jira, Notion, Google Workspace
2d
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Manager, Customer Operations (Revenue Operations)
Seattle or Atlanta or United States
$120k-$155k/yr RemoteFull Time
Outreach
Outreach: AI platform for sales engagement and revenue intelligence
5+ YOE2+ Mgmt5+ years in Customer Success/Account or Revenue/Customer Operations, 2+ years people leadership, hands-on AI/automation experience, experience with Salesforce and Outreach, strong analytics and communication, bachelor's or equivalent.
Salesforce, Outreach, Claude
1mo
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Program Operations Specialist
Seattle, Washington, United States
$67k-$71k/yr HybridFull Time
University of Washington
University of Washington: Provides higher education and comprehensive academic healthcare services.
1+ YOEBachelor's degree, 1-2 years customer service/project management experience with diverse student populations, supervisory experience, strong oral/written communication, and ability to lift/setup event equipment.
Mazevo

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