100 customer experience program manager jobs at 78 companies in Lancaster, CA
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1d
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Program Manager
Burbank, California, United States
$140k/yr OnsiteFull Time
5+ YOEBachelor’s degree in engineering or business, 5+ years of progressively responsible experience, and program management expertise. Aerospace, Lean, Six Sigma, manufacturing, customer, cost, and schedule experience preferred.
CNC, EVMS, 5S
2mo
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Program Manager
Seattle or Olympia or Los Angeles
$80k-$100k/yr HybridFull Time
5+ YOE5-7 years program or project management in manufacturing/engineering; strong organizational and communication skills; customer-focused; knowledge of manufacturing processes (3D printing, CNC, injection molding a plus); Office 365; GD&T; experience with HubSpot, NetSuite, Monday.com.
Office 365, GD&T, HubSpot, NetSuite, Monday.com
1mo
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Program Manager (Aerospace)
Simi Valley, California, United States
$111k-$195k/yr OnsiteFull Time
5+ YOEBachelor's degree required, 5+ years aerospace manufacturing program/project experience, PMP certification required (within 6 months), strong program management, contract negotiation, financial and customer-facing skills.
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Program Manager
Santa Clarita, California, United States
$125k-$167k/yr OnsiteFull Time
7+ YOEUS citizen able to obtain DOD security clearance, 7+ years defense/aerospace experience, Bachelor's or Master's in ECE preferred, PMP or MBA desirable, strong schedule/cost management and customer-facing skills.
1w
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Program Manager, DFR - Los Angeles
Los Angeles, California, United States
$145k-$180k/yr OnsiteFull Time
Experience managing complex, customer-facing programs with U.S. Law Enforcement or military, strong technical aptitude, program planning, risk and budget management, and excellent communication; FAA Part 107 encouraged.
2w
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FMS Program Manager
Sherman Oaks, California, United States
$90k-$120k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years program administration or financial operations experience with 2+ years supervisory experience; strong customer service, data entry, financial tracking, Excel and payroll/accounting proficiency; knowledge of DDS/Regional Center preferred.
Microsoft Excel
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1mo
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Program Manager, Professional Services - East
New York City or San Francisco or Seattle or Los Angeles or United States
$162k-$222k/yr HybridFull Time
5+ YOE5+ years managing technical delivery for external customers in professional services; PMP or equivalent; hands-on Airtable experience; fluent use of AI tools; able to run Agile and Waterfall engagements and manage multi-stakeholder enterprise delivery.
Airtable, AI tools
2w
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Manager Programs 3
Los Angeles, California, United States
$193k-$290k/yr OnsiteFull Time
8+ YOEBachelor's degree plus 8 years (or Master's plus 6) experience leading large engineering programs; EVMS and ROM knowledge; strong leadership, communication, risk management, and customer engagement skills; U.S. citizenship and Secret clearance required.
Earned Value Management System (EVMS)
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Airframe Customer Project Manager
Van Nuys, California, United States
$95k-$117k/yr OnsiteFull Time
Project management for 4–6 airframe projects, strong planning/communication/negotiation skills, proficiency with Microsoft Excel, Project, PowerPoint, ERP and Salesforce, ability to travel to customer sites, two‑year degree or equivalent experience, authorized to work in the U.S.
Microsoft Excel, Microsoft Project, Microsoft PowerPoint, ERP systems, Salesforce.com
1d
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Microsoft Customer Engagement Manager
Los Angeles, California, United States
$107k-$215k/yr OnsiteFull Time
5+ YOE5+ MgmtRequires 5–8 years leading technical teams, project management and Microsoft Dynamics CE implementation experience, team leadership, stakeholder management, financial analysis, and strong communication skills.
Microsoft Dynamics CE, Microsoft Dynamics 365, Power Platform, Microsoft 365, Azure, RVM, SDLC, Microsoft Office, Microsoft Project
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CA Wildfire Response Cash Program Coordinator
Los Angeles or Altadena or California
$33/hr HybridFull Time
Program coordination experience in nonprofit or emergency response, strong communication and emotional intelligence, proficiency with data tracking and customer service tools, ability to troubleshoot payment/verification issues, and local travel availability.
4w
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Anesthesiology Academics Program/Project Coordinator
West Hollywood, California, United States
$30-$47/hr OnsiteFull Time
2+ YOEHigh school diploma minimum; bachelor\u0002s preferred. Minimum 2 years administrative/strategic support; 3 years program/project coordination preferred. Healthcare, customer service, and reporting/data analysis experience preferred.
1w
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Global Business Services Program Specialist
Los Angeles, California, United States
$71k-$80k/yr OnsiteFull Time
3+ YOEBachelor's preferred; 3+ years in operations/travel/events; advanced Microsoft Office (Excel, PowerPoint); experience with travel management, ticketing, or event technology preferred; strong organization, customer service, and analytical skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, travel management systems, ticketing platforms, event management technology
2d
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Senior Design Program Manager, Prime Video
Culver City or Seattle or San Francisco
$130k-$193k/yr OnsiteFull Time
6+ YOE6+ years design program management experience; translating business and customer needs into solutions; data analysis for business improvements; familiarity with project management methodologies.
3w
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Customer Energy Programs Senior Advisor
Irwindale, California, United States
HybridFull Time
10+ YOE10+ years in customer service/administrative/analytical roles, 4+ years leading customer programs or projects, experience with program governance, vendor/RFP processes, data analytics, and stakeholder management.
2mo
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Customer Project Manager
Los Angeles or Van Nuys or Camarillo or Fort Lauderdale
$80k-$90k/yr OnsiteFull Time
3+ YOE3+ years aviation customer service/project coordination or maintenance support; experience preparing quotes/estimates; strong communication, organization, and problem-solving; proficiency with Microsoft Office and aviation maintenance software (Corridor, CAMP).
Microsoft Office, Corridor, CAMP
3d
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Senior Customer Success Manager, Looker
Austin or Boulder or Irvine or Kirkland or Portland or Los Angeles or San Diego or San Francisco or Sunnyvale
$135k-$195k/yr OnsiteFull Time
10+ YOEBachelor's or equivalent,10 years customer-facing experience driving customer development programs, experience with Looker and cross-functional initiatives, strong communication and program management skills.
Looker, Google Cloud
1w
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Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yr RemoteFull Time
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
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