2w
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Manager, Customer Experience (CX) - Service
Rochester or Phoenix or Saint Petersburg
OnsiteFull Time
7+ YOE5+ Mgmt5+ years management experience and 7+ years in strategy consulting/marketing/research or related customer-focused function; bachelor's/master's preferred; experience building CX programs and budgets.
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Customer Experience Coordinator
Saint Petersburg, Florida, United States
$15-$16/hr OnsiteFull Time
1+ YOE0.5+ MgmtOversee front-end associates, promote excellent customer experience and loyalty programs, train/coaching associates; 1 year retail and 6 months leadership experience; flexible schedule including nights and weekends.
POS
3w
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Program Manager, Virginia & Columbia Class
Tampa, Florida, United States
OnsiteFull Time
5+ YOEManage and deliver global programs including scope, schedule, budget, risk, customer liaison and contract management; bachelor\u0002s preferred with 5+ years\u0002 experience; PMP preferred; U.S. citizenship required.
Microsoft Excel, Microsoft Access, Electronic Microsoft tools
1mo
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Program Manager - Mission Systems (Johnstown, PA, US, 15904)
Johnstown or Largo
HybridFull Time
3+ YOEBachelor's degree plus 3+ years relevant experience (or equivalent). Program management experience including contract execution, budgeting, scheduling, risk mitigation, earned value, and customer interface; PMP/DAU preferred.
earned value management system, Lean Six Sigma
1mo
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Digital Deployment Program Specialist
Tampa, Florida, United States
OnsiteFull Time
3+ YOE3+ years in program management/operations/customer success or deployment; strong operational leadership, cross-functional coordination for hardware/software deployments; analytics, reporting, and stakeholder management; dental/healthcare tech or SaaS experience preferred.
1mo
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Program Coordinator, CGC Signature Series
Sarasota, Florida, United States
HybridFull Time
High school diploma or equivalent; must travel (overnight stays often required) and work overtime as needed; strong time management, organization, problem-solving, written/verbal communication, multitasking, customer-service orientation, and attention to detail.
1mo
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Healthcare Customer Project Manager - Field role in S. Florida
Tampa or Gainesville or Florida or United States
$90k-$143k/yr FieldFull Time
5+ YOE5+ years project management and IT integration experience in healthcare preferred; Bachelor’s in clinical/CS/IT/project management or equivalent; PMI certification required within role timeline; US work authorization required.
2d
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Customer Marketing Manager
Tampa or United States or Europe or Asia
RemoteFull Time
5+ YOE5+ years B2B customer/lifecycle marketing experience preferred, ability to design scalable post-sale programs, strong analytical, communication, and project management skills; bachelor's degree preferred.
CRM, marketing automation, customer success platforms, video conferencing, collaboration tools
2mo
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Early Career Insurance Account Manager Training Program
Clearwater, Florida, United States
OnsiteFull Time
Account management training program; college degree preferred; analytical, detail-oriented; strong organizational and computer skills; Florida 4-40 and/or 2-20 licenses preferred.
Microsoft Word, Microsoft Outlook, Microsoft Excel
4w
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Customer Success Manager, US ( NAVY / USMC)
Arlington or San Diego or Tampa or Norfolk or Jacksonville or California or Florida
$92k-$135k/yr HybridFull Time
5+ YOEAbility to obtain Secret clearance, bachelor’s degree or equivalent, 5+ years customer success/account management or relevant military program experience, experience with public sector/DoD, strong communication and independent execution skills.
First Alert
1w
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Consultant, Customer Success (EHR platform)
Tampa or Nashville
HybridFull Time
5+ YOEAssociate degree (BA preferred) and 5+ years customer success/consulting experience in behavioral health or healthcare technology; strong EHR, workflow, project management, communication, and stakeholder skills; travel 30–50%.
CareLogic, Credible, InSync, Microsoft Office, AI assistants
1mo
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Manager, Customer Education & Enablement
Sarasota or Overland Park
HybridFull Time
5+ YOE5+ years in customer education/training/enablement; experience building programs from scratch; multi-modal content; strong communication; data-driven; cybersecurity domain preferred.
1mo
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Active Older Adults Membership Experience Lead - Spurlino Family YMCA
Riverview, Florida, United States
$18/hr OnsitePart Time
Part-time role coordinating senior (Active Older Adults/SilverSneakers) schedules and programs, recruiting/leading volunteers, customer-facing member relations; CPR/AED and First Aid required within 30 days; reliable transportation.
2d
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Sr Analyst- Customer Solutions
Tampa or Memphis or Harrison
HybridFull Time
3+ YOEBachelor's degree or equivalent plus 3 years in transportation/business/sales/operations; LTL experience preferred; strong analytical, project management, and Microsoft Office skills.
Microsoft Office
1mo
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Global Process Owner – Customer Success
Dallas or Toronto or Tampa
$136k-$204k/yr HybridFull Time
10+ YOE10+ years in customer transformation/customer success operations or similar in tech/subscription businesses; experience designing and operationalizing customer lifecycle processes, leading cross-functional transformation, and measuring impact.
2w
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Supply Chain and Logistics Program Manager
Tampa, Florida, United States
OnsiteFull Time
Experience in global logistics, customs, inventory, procurement, and aviation logistics; US citizenship and active Secret clearance; strong stakeholder management and operational execution skills.
1mo
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Project Engineering Asc. Manager
Oldsmar, Florida, United States
OnsiteFull Time
5+ YOE5+ years manufacturing experience; strong leadership and program management; familiarity with MRP, MRL, MES, Tableau, data analytics, Earned Value Management, configuration management; Microsoft Suite; ability to obtain Secret clearance; presentation and customer interface skills.
MRP, MRL, MES, Tableau, Microsoft Suite, Earned Value Management (EVM), Data Analytics
1mo
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Events Manager
Tampa, Florida, United States
$65k-$83k/yr OnsiteFull Time
1+ YOEHigh school diploma/GED or 2-year degree in hospitality-related field; 1+ year event management experience; strong customer service, billing accuracy, group block management, upselling, and leadership skills.
3mo
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Construction Manager - Parrish, FL
Parrish, Florida, United States
OnsiteFull Time
Bachelor’s degree preferred; relevant management experience; strong communication, time management, budgeting, and customer service skills.
MS Office, Outlook, Excel, Word, PowerPoint
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