1w
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Senior Customer Experience Program Manager - CTJ - Poly
Reston or Redmond or Atlanta
$120k-$235k/yr HybridFull Time
4+ YOEBachelor's degree and 4+ years technical/program management experience or equivalent; Top Secret/SCI (SSBI+Polygraph) clearance; US citizenship; program management, technical and analytical skills.
None
1w
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Customer Program Manager
Dallas or Murray Hill or Naperville or Washington D.C.
HybridFull Time
5+ YOEPMP or equivalent, 5+ years project/program experience, change management experience, financial forecasting and budget management knowledge, ability to lead customer projects and teams.
1mo
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Manager, Customer Experience Technology
Bellevue or Chicago or San Francisco or Washington or California or Colorado or Illinois or New York or Washington
$182k-$281k/yr HybridFull Time
3+ Mgmt3+ years managing software engineering/analyst teams, deep Salesforce (Service/Experience/Marketing/Communities) expertise, SaaS/PaaS experience (Salesforce, Workday, NetSuite, Anaplan, Xactly, Boomi), Agile delivery, bachelor's in CS or related.
Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Marketing Cloud, Salesforce Communities, Workday, NetSuite, Anaplan, Xactly, Boomi
1mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years in project/program/operations management, 2+ years managing teams, Bachelor's in a related field, experience leading cross-functional initiatives, change management, building PM frameworks, stakeholder influence, and data-driven prioritization.
2w
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Program Manager
Arlington, Virginia, United States
$137k-$147k/yr OnsiteFull Time
8+ YOE8+ MgmtExperience managing housing, real estate, and asset management programs for DoD or federal customers; program planning, financial analysis, risk management, and executive-level briefing skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Project
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1w
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Program Manager
Washington, District of Columbia, United States
OnsiteFull Time
8+ YOEBachelor's degree and 8 years relevant experience or equivalent; PMP preferred; must obtain customer clearance; government contracting and program management experience required.
1w
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Customer Experience Coordinator
Arlington, Virginia, United States
$16-$16/hr OnsitePart Time
1+ YOE1 year retail and 6 months leadership experience; ability to train and coach associates, manage front-end operations, promote loyalty programs, and deliver excellent customer service.
POS
3mo
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Program Manager
Washington, District of Columbia, United States
RemoteFull Time
5+ YOEFive+ years of program management experience; strong communication; ability to obtain Public Trust clearance; AI concepts familiarity; customer service oriented.
AI tools, Dashboard software
2d
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Lead Program Manager
Carlsbad or Arlington or Woburn or Denver
$168k-$205k/yr HybridFull Time
Program management experience supporting DoD/IC programs, ability to manage technical portfolios, communicate with customers, track risk/schedule, and obtain security clearance.
2d
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Program Manager
Stafford or Virginia
$140k-$160k/yr HybridFull Time
Bachelor's degree, US citizenship, active Secret clearance or ability to obtain, experience in DoD policy/operational planning, program/contract leadership, strong communication and customer management skills.
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Teams, SharePoint
1w
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Event Experience Manager
National Harbor, Maryland, United States
$28-$30/hr OnsiteFull Time
1+ YOEHigh school diploma +3 years event management experience OR bachelor’s degree +1 year; strong customer service, event coordination, meeting planning, and program documentation skills.
1mo
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Program Manager - Customer Success Operations Senior
Washington, District of Columbia, United States
$120k-$160k/yr OnsiteFull Time
10+ YOETop Secret clearance, Bachelor's degree required (Master's preferred), 10+ years managing complex federal programs, experience across classified networks (NIPR/SIPR/JWICS), stakeholder engagement, metrics/dashboard development, and executive communication.
Advana, NIPRNet, SIPRNet, JWICS, CRM
3mo
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Program Manager - Cyber
Chantilly, Virginia, United States
$166k-$297k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years experience,5+ years program management for large (>150 FTE) IC programs,cyber defense experience,exceptional communication,ability to engage customers,active TS/SCI with polygraph.
3w
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Program Manager
Washington, District of Columbia, United States
$58-$72/hr OnsiteFull Time
5+ YOEPMP certification, Bachelor's degree, minimum 5 years managing IT projects and multiple Project Managers, experience with SAP/Oracle/Maximo/ESRI/custom apps, coordinating onsite and offshore teams, strong communication and stakeholder management.
SAP, Oracle ERP, Maximo, ESRI/GIS, Oracle Fusion ERP Cloud, ESRI ArcGIS, SharePoint Online, JIRA, Wrike, MS Project, SAP-based eCIS
1mo
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Federal Program Manager
Tysons, Virginia, United States
RemoteFull Time
5+ YOE5+ years program/project management supporting U.S. Federal customers; experience with federal procurement, contract management, stakeholder engagement, budgets/KPIs, and compliance frameworks (FedRAMP/NIST/RMF); U.S. citizenship and ability to obtain/maintain clearance.
FedRAMP, NIST, RMF
1d
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Task Area Program Manager (Universal IT Customer Support)
Washington, District of Columbia, United States
$143k-$167k/yr HybridFull Time
8+ YOEBachelor's degree,8+ years managing IT projects/programs with 3+ years federal experience,PMP preferred,experience supervising technical teams and managing budgets,active Secret clearance and ability to obtain Top Secret.
ITIL
4w
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Senior Program Manager, National Security Programs
Washington, D.C. or Chantilly
HybridFull Time
8+ YOEBachelor's degree, 8+ years managing technical/customer-facing programs or federal contracts, experience with DoD/IC or space programs, strong program management, stakeholder engagement, risk management, and U.S. citizenship with ability to obtain clearance.
2w
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Principal Program Manager
Phoenix or Chantilly
$87k-$216k/yr OnsiteFull Time
6+ YOEBachelor's degree, 6+ years program/project management in defense hardware, experience with government contracting, EVMS, MS Project; security clearance required or obtainable; PMP preferred; strong customer communication.
Microsoft Project, Confluence, SharePoint
5d
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Director of Customer Experience Programmes
New York City or Miami or Arlington
RemoteFull Time
7+ YOE7+ years in customer success operations or programme management in B2B SaaS; strong programme governance, change management, stakeholder engagement, data-driven reporting, and cross-functional delivery skills.
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