39 customer experience program manager jobs at 26 companies in Marion, IN
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yrHybridFull Time
Lincoln FinancialNew York Stock Exchange: LNC: Provides life insurance, annuities, and retirement planning services.
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
ClinisysNYSE: ROP: Global provider of diagnostic informatics software for laboratories.
10+ YOE10+ years program/project management experience, bachelor’s degree or equivalent, PMP/PRINCE2/PMI-ACP (or similar), 5+ years leading cross-functional teams, enterprise software delivery and AI-enabled solutions experience.
MacAllister Machinery: Dealer of Caterpillar construction, rental, and power equipment.
5+ YOE1+ MgmtBachelor's in related technical field or equivalent experience, 5+ years technical experience with generators/switchgear/micro-grid systems, 1+ years management experience, NFPA 70E knowledge, strong project management and customer-facing skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CAT/MacAllister Cat systems, NFPA 70E
Riverside Mfg: Designs and manufactures electronics for harsh environment vehicles and equipment.
3+ YOEBachelor's degree and 3+ years program/project management experience in manufacturing; customer-facing, ERP and Microsoft Office proficiency; strong communication and risk management skills.
BombardierToronto Stock Exchange: BBD.B: Designs, builds, and maintains high-performance business aircraft.
5+ YOE2+ Mgmt5+ years aircraft maintenance experience and 2+ years customer project management or supervisory experience; knowledge of FAA/EASA/Transport Canada regulations; strong communication, planning, and computer skills.
Industrious: Provides premium flexible office space and coworking solutions.
On-site hospitality and operations management with consultative sales, event programming, customer engagement, physical tasks up to 25 lbs, and strong communication and attention to detail.
3+ YOEHigh school diploma with 3+ years regulated manufacturing/aerospace experience; ability to follow command media and regulatory policies; strong problem solving and communication; willingness to enter FAA drug and alcohol testing program.
Program Facility Coordinator – Marketing / Athletics / Community Events-Part-Time
Fort Wayne, Indiana, United States
$20/hrOnsitePart Time
City of Fort Wayne: Provides municipal government services and public infrastructure management.
Schedule athletic facilities and events, coordinate community event requests, assist with sponsorships and marketing, provide customer service, proficiency with Microsoft Word/Excel and Rec-Trac preferred, valid Indiana driver's license if operating a city vehicle.
Microsoft Office, Microsoft Word, Microsoft Excel, Rec-Trac
Securitas TechnologyNasdaq Stockholm: SECU B: Provides integrated electronic security and fire protection solutions.
5+ YOE2+ MgmtBachelor's degree or equivalent experience; 5+ years electronic security technical service/installation experience; minimum 2 years operations and people management; P&L and customer growth experience; familiar with intrusion, access control, video, fire systems and UL certification process.
Miller Electric Company: Provides electrical and technology infrastructure construction and maintenance services.
5+ YOE5+ years project management/engineering experience, experience with $1–5M projects, knowledge of mechanical/ plumbing systems, MS Project, ability to read plans, strong communication and customer focus.
Senior Project Manager, Inside Plant Data Center Solutions
Carmel or North America
$125k-$175k/yrRemoteFull Time
Telamon: Integrates telecommunications networks and provides industrial assembly services.
10+ YOE10+ years project management experience in data center/telecom or low-voltage infrastructure, 7+ years inside plant deployments, HS diploma, proven delivery of >$1M projects, expertise in structured cabling/fiber, strong leadership, financial and customer management, ability to travel 50-75%.
Menards: Operates a chain of big-box home improvement retail stores.
Paid full-time training program for retail management; requires customer service and leadership ability; leadership experience or business degree preferred.
1+ YOE1+ year management experience in automotive/retail/service; complete Manager-in-Training program; leadership, customer service, sales focus; ability to lift 50 lbs and work flexible schedules including weekends.
O'Reilly Auto PartsNASDAQ: ORLY: Retailer of automotive aftermarket parts and professional tools.
Retail leadership with experience supervising store teams, executing customer-service and sales programs, handling inventory/returns, and performing store opening/closing procedures; preferred industry certifications.
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
5+ YOEManage residential install jobs, perform site inspections and technical measures, resolve customer issues, minimum 5 years experience, must be 18+, legally authorized to work in the U.S., bachelor\u0002s degree typical.
Direct Line Communications: Full-service telecommunications outside plant contractor.
1+ YOEHigh school diploma, 1+ year customer service/administrative/project coordination experience preferred; strong Microsoft Office/Excel skills, communication, organization, and ability to interpret construction documentation.