68 customer experience program manager jobs at 45 companies in Marysville, OH
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Vice President, Affluent Customer Experience Manager
New York or Columbus or Delaware or Plano or Chicago
$124k-$195k/yr OnsiteFull Time
6+ YOE6+ years in financial services product/process/customer experience or project management; strong project management, stakeholder influence, analytics, and communication skills; bachelor\u0002s or equivalent.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2d
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Program Manager NASA SEWP VI
Columbus or Fairfax or Hampton
HybridFull Time
7+ YOEBachelor's degree or equivalent experience; 7–10 years managing programs, contracts, or complex operations; cross-functional leadership; government customer interface; contract administration; Microsoft Office expertise; ability to obtain Top Secret clearance.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Project, Microsoft Visio
2mo
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Senior Program Manager 007-26-Columbus, OH
Columbus, Ohio, United States
HybridFull Time
10+ YOELead program management for customer projects, oversee SOW/cost/timelines, manage teams and budgets, generate follow-on business, DoD/manufacturing experience, master’s (10 yrs) or bachelor’s (15 yrs), strong leadership and communication.
E-Verify
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Security Program Manager, AWS
Hilliard, Ohio, United States
$109k-$160k/yr OnsiteFull Time
2+ YOERequires 2+ years in customer-facing IT or physical security infrastructure, 2+ years of physical security project and vendor management, and a bachelor's degree or equivalent experience.
access control systems, intrusion detection panels, video management systems, integrated alarm platforms
5d
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Service Operation Program Manager
Westerville, Ohio, United States
OnsiteFull Time
3+ YOEBachelor's degree in business or equivalent experience, 3–5 years of service experience, Oracle and Microsoft Office proficiency, strong communication, customer resolution, organization, and problem-solving skills.
Oracle, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint
1w
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Program & Account Specialist
Columbus, Ohio, United States
$70k-$105k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years in billing/program operations or customer account management; experience with meter data validation, third-party billing, regulatory support, and customer issue resolution.
Microsoft Office, GTS, Aviator, FlowCal, DIS/GAS/CIS
4w
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Program Analyst
Cleveland or Columbus or New York City or Scottsdale
RemoteFull Time
1+ YOE1–4 years experience in aviation, sustainability, data/analytics, or customer support; proficiency with Microsoft Excel and PowerPoint; strong attention to detail, communication, and ability to manage multiple tasks in a remote team.
Microsoft Excel, Microsoft PowerPoint, Microsoft 365, VBA
1mo
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Project Manager
Kennesaw or St. Louis or Bentonville or Sidney
HybridFull Time
Bachelor's degree or equivalent experience; project coordination/management or technical field service experience; Microsoft Office (Excel, Outlook, PowerPoint) proficiency; ability to travel up to 25%; PMO/process adherence and customer-facing skills.
Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, S&OP, PMO
1mo
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Janitorial Project Manager
Etna, Ohio, United States
$70k/yr OnsiteFull Time
4+ YOE1+ Mgmt4–5 years facility/operations/project management experience with 1–2 years supervisory experience; strong leadership, customer service, communication, budget oversight, and Microsoft Office proficiency; able to manage multiple projects and respond to urgent client needs.
Microsoft Office Suite
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MANAGEMENT AND PROGRAM ANALYST
Indianapolis or Cleveland or Whitehall
$75k-$122k/yr OnsiteFull Time
1+ YOERequires one year of specialized federal experience at GS-9 or GS-11 level, including government travel card program oversight, transaction compliance, reporting systems, policy interpretation, training, and customer service.
Citimanager, Defense Travel System (DTS), Contractor Contract Management System (CCMS), Custom Reporting System (CCRS), Electronic Access System (EAS)
2mo
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Project Manager Mechanical Construction
Columbus, Ohio, United States
$60k-$95k/yr OnsiteFull Time
Experience in mechanical or HVAC project management; strong understanding of construction drawings and mechanical systems; proficiency with AutoCAD, REVIT, or Autodesk tools; strong organizational and communication skills; ability to manage budgets, schedules, and subcontractors; problem-solving with a customer-focused approach.
AutoCAD, REVIT, Autodesk MEP, Navisworks
2d
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Project Manager
Columbus, Ohio, United States
OnsiteFull Time
1+ YOERequires 1 year of customer service experience, Office Suite familiarity, English communication, multitasking, organization, promptness, teamwork, and ability to work in a fast-paced construction-market environment.
Office Suite
2w
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Delivery Manager
Columbus, Ohio, United States
$140k-$150k/yr OnsiteFull Time
8+ YOEStrong customer-facing and account ownership skills, utilities domain knowledge, end-to-end service and financial accountability; bachelor of computer science and 8+ years experience.
2w
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Senior Event Planning Manager
Columbus, Ohio, United States
OnsiteFull Time
4+ YOE4 years hotel event planning management experience, strong communication, detail orientation, financial comfort, computer proficiency, customer-service focus, and ability to mentor staff.
5d
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Project Manager needed in the Great State of Ohio
Pataskala or Columbus or Cincinnati or Indianapolis or Charlotte or Atlanta
OnsiteFull Time
2+ YOERequires 2–3 years of construction management experience, Microsoft Office proficiency, communication, organization, customer service, and problem-solving skills.
Microsoft Office
5d
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Senior Manager, Proposals
North Carolina or Shakopee or Claremont or United States or Alabama or Arizona or Arkansas or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Idaho or Illinois or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Hampshire or New Jersey or New Mexico or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or West Virginia or Phoenix or Tempe or Fremont or Milpitas or San Diego or San Jose or Santa Ana or Santa Clara or Sunnyvale or Englewood or Westminster or Cheshire or Wallingford or Fort Lauderdale or Kissimmee or Marietta or Suwanee or Boise or Joliet or Lisle or Westchester or Chelmsford or Lowell or Omaha or Sidney or Sparks or Warren or Santa Teresa or Syracuse or Apex or Cary or Catawba or Charlotte or Conover or Fuquay-Varina or Garner or Greensboro or Hickory or Newton or Pineville or Raleigh or Statesville or Westerville or Beaverton or Harrisburg or Horsham or Middletown or Chattanooga or Austin or Dallas or Euless or Houston or Humble or Mission or Richardson or Ashburn or Forest or Lynchburg or Tysons or Wana
$118k-$153k/yr RemoteFull Time
5+ YOERequires a bachelor's degree or 10+ years of field experience, 5+ years across product lines, persuasive technical writing, customer requirements experience, project leadership, and mentoring skills.
Database
2mo
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Project Manager 1 - Columbus, OH
Westerville or Columbus
$73k-$80k/yr OnsiteFull Time
3+ YOE3+ years project/engineering/field service experience, project management of technical projects, planning, scheduling, budgeting, procurement, field installation oversight, customer communication, basic IT networking and Microsoft Office skills; valid driver’s license; PMI certification preferred.
Microsoft Outlook, Microsoft Project, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1w
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Mr. Rooter Plumbing Field Manager
Blacklick, Ohio, United States
$100k-$110k/yr FieldFull Time
5+ YOE5+ Mgmt5+ years skilled trade experience and 5+ years supervisory experience; strong leadership, customer service, organization; valid driver’s license; proficiency with ServiceTitan.
ServiceTitan
5d
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Lead Manager (Non OSU-Student)
Columbus or United States
RemotePart Time, Temporary
1.5+ YOERequires non-student status, 1.5 years of leadership experience, one completed Events and Conferences season, strong communication and problem-solving skills, team leadership, and proficiency with office and customer service platforms.
EMS, StarRez, Qualtrics, Microsoft Outlook, Microsoft Teams, DocuSign, Microsoft Excel
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