26 customer experience program manager jobs at 23 companies in Medina, NY
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Customer Program Manager
Rochester or Rochester
$80k-$120k/yr OnsiteFull Time
5+ YOEBachelor's degree (Business Management or Mechanical Engineering) and 5+ years related experience; minimum 3 years customer/program management background; project/program management, ISO/AS9100 familiarity, SAP and Microsoft Office proficiency; strong communication and risk-management skills.
SAP, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Project, Microsoft Outlook
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Customer Experience Manager
Rochester, New York, United States
$118k-$150k/yr OnsiteFull Time
5+ YOEBS in Communications or Marketing, 5+ years developing and managing complex marketing programs in regulated healthcare/life sciences; strong writing, project management, stakeholder influence, agency/vendor management; familiarity with CRM, marketing automation, campaign analytics; Microsoft Office proficiency; up to 25% travel.
CRM, marketing automation, campaign analytics, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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Customer Experience Intern
Welland, Ontario, Canada
$22-$25/hr OnsiteFull Time, Internship
Enrolled in or recent graduate of a business/marketing/communications post-secondary program; customer service experience (1-2 years preferred); SAP and Microsoft Office proficiency; strong communication, time management, and problem-solving skills; bilingual English/French an asset.
SAP, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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Senior Program Manager
Buffalo, New York, United States
$120k-$150k/yr OnsiteFull Time
7+ YOEBachelor's in engineering or business, 3+ years program management (7+ years professional experience), leadership and customer communication skills, knowledge of Earned Value Management, experience with operations/supply chain/engineering and proposals.
Earned Value Management
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Principal, Program Management (40141)
Melbourne or Rochester or Chantilly
$134k-$284k/yr OnsiteFull Time
12+ YOEBachelor's degree with 12+ years (or equivalent experience), active Top Secret/SCI clearance, program and proposal management, subcontractor oversight, risk management, budget and schedule control, customer engagement.
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Customer Operations Manager
Barker, New York, United States
$100k-$120k/yr OnsiteFull Time
5+ YOE5+ years in data center or mission-critical operations with customer-facing experience; knowledge of power, cooling, and infrastructure systems; strong communication, crisis management, and cross-functional coordination skills.
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Manager - Customer Funded Development
Binghamton or Rochester or Kirkwood
$130k-$168k/yr OnsiteFull Time
10+ YOEBachelor's in engineering, 10+ years utility engineering/planning experience, leadership of multidisciplinary teams, NYISO interconnection experience, strong communication and stakeholder management; PMP preferred.
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OR1 Customer Success Manager
Albany or Rochester or Buffalo or Pittsburgh
$82k-$107k/yr FieldFull Time
3+ YOE3+ years consulting/project delivery experience, 5+ years technical AV/IP experience preferred; bachelor’s degree or 5 years equivalent; willingness to travel up to 90%; ability to work around hospital equipment; strong leadership and communication.
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Sr. Quality Program Manager, Customer Defect Tracking & Resolution
Rochester or New York or United States
$118k-$177k/yr HybridFull Time
7+ YOEBachelor’s in engineering, 7+ years in quality/manufacturing engineering, experience managing customer complaints/defect tracking in regulated environments, QMS/CAPA/RCA/FMEA knowledge, cross-functional leadership, KPI and data analysis skills.
Salesforce, ServiceNow, TrackWise, Jira, QMS, CAPA, RCA, FMEA
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Project Manager
North Tonawanda, New York, United States
$50k-$100k/yr FieldFull Time
Project management experience in industrial/manufacturing/utilities environments; familiarity with ERP, CAD/CNC workflows; strong organization, communication, and customer-facing skills; willingness to travel up to 75%.
ERP, CAD, CNC
2mo
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Event Manager - Rochester (NY)
Rochester, New York, United States
$25/hr OnsiteMultiple Commitments Available
1+ YOE1+ year event management experience or relevant degree preferred; must lead onsite teams, provide exceptional customer service, manage logistics and inventory, use a personal laptop, and preferably hold a valid driver’s license.
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Client Service Project Manager
Buffalo, New York, United States
$73k-$100k/yr OnsiteFull Time
3+ YOE3–5 years customer-facing or project management experience preferred; bachelor’s in design or project management preferred; able to read blueprints, manage accounts, coordinate cross-functional teams, travel as needed.
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Industrial Automation Project Manager
Rochester, New York, United States
$55k-$70k/yr OnsiteFull Time
3+ YOERequires 3+ years of quotation, project management, or customer service experience, high school diploma/GED, communication, analytical, organizational, multitasking, and problem-solving skills. PMP certification required or in progress.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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HVAC Service Project Manager
Rochester, New York, United States
$60k-$80k/yr OnsiteFull Time
Associates degree or equivalent HVAC experience, strong customer-service and communication skills, ability to quote HVAC repairs, 10+ years technical HVAC experience preferred, proficiency with Microsoft Word and Excel.
Microsoft Word, Microsoft Excel
6d
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Sales Manager
East Aurora or New York
$17-$23/hr OnsitePart Time
3+ YOERequires 3+ years of retail leadership experience, customer-focused coaching ability, and proficiency with store operations, POS, self-checkout, fulfillment, and sales programs.
Point of Sale (POS), Self-Checkout, BOPIS
2w
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Aquatics Coordinator
Bowmanville or Newcastle or Courtice
$75k-$92k/yr OnsiteFull Time
1+ YOEDiploma in recreation or related field,1-3 years aquatics program and supervisory experience,National Lifeguard/Swim Instructor/First Aid/CPR certifications,Ontario Class G driver’s licence,knowledge of relevant legislation and customer service.
Office 365, Microsoft SharePoint, Microsoft Teams, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, Active
2mo
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Housing Compliance Specialist / Local Contract Specialist
Buffalo or Rochester
$39k-$70k/yr OnsiteFull Time
3+ YOEAssociates degree and 3+ years regulatory experience; proficiency with Microsoft Office (Excel, Word); strong organizational, written and verbal communication, time-management, and customer-service skills.
Microsoft Office, Microsoft Excel, Microsoft Word
5d
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Regal Eastview Mall 13 - FULL TIME Assistant Manager - $22.00 an hour
Victor, New York, United States
$22-$22/hr OnsiteFull Time
0.25+ YOE0.25+ MgmtHigh school diploma or equivalent, plus supervisory or theatre experience. Requires communication, math, problem-solving, basic office program, customer service, and employee supervision skills.
PC, email, word processing, spreadsheets, projection technology, TMS
1w
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TEMP - Implementation Consultant I - Payroll
Rochester, New York, United States
$25/hr OnsiteContract, Full Time
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
1+ YOE1+ year customer-facing experience; HCM implementation experience preferred; strong Excel and Microsoft Office skills; bachelor’s degree strongly preferred; excellent communication and project skills.
Microsoft Office, Microsoft Excel
5d
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Leasing Specialist / Agent
Rochester, New York, United States
$18-$19/hr OnsitePart Time
1+ YOERequires 1 year of affordable housing program experience, high school diploma or GED, compliance familiarity, property management software proficiency, communication, customer service, organization, math, and data-entry skills.
Yardi, Low Income Housing Tax Credit (LIHTC), HUD-Section 8, HOME, RD
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