37 customer experience program manager jobs at 30 companies in Niles, OH

1mo
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Enterprise Customer Experience Program Manager
Milwaukee or Mayfield Heights
HybridFull Time
Rockwell Automation
Rockwell AutomationNYSE: ROK: Sells industrial automation hardware and digital manufacturing software solutions.
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Jira, Jira Align, Microsoft Project, Power BI
2w
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Customer Program Manager
Mentor, Ohio, United States
OnsiteFull Time
Component Repair Technologies
Component Repair TechnologiesEuronext Paris: SAF: Repairs and overhauls turbine engine components for global aviation.
1+ YOEAssociate degree or equivalent,1-2 years manufacturing experience,ability to direct projects,read technical drawings,strong organizational and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
5d
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Client Experience Manager
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yr OnsiteFull Time
Sage Fence
Sage Fence: Installs security fencing and perimeter protection for critical infrastructure.
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
1mo
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Senior Program Manager 007-26- Mentor, OH
Mentor, Ohio, United States
HybridFull Time
National Center for Defense Manufacturing and Machining
National Center for Defense Manufacturing and Machining: Provides research and technology solutions for defense and aerospace manufacturing.
10+ YOEProgram management for customer projects, DoD experience preferred, leadership and supervisory experience, ability to develop SOWs and cost proposals, oversee teams, and generate follow-on business; masters +10 yrs or bachelors +15 yrs required.
E-Verify
1w
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Program Manager
Perry, Ohio, United States
OnsiteFull Time
TT Electronics
TT ElectronicsLondon Stock Exchange: TTG: Global manufacturer of engineered electronics for performance-critical applications.
2+ YOEServe as primary customer interface managing programs, account performance, profitability, scheduling, and cross-functional communication; travel 10-20%; proficiency with Microsoft Office, Salesforce, and ERP; bachelor’s or 2+ years related experience.
Microsoft Office, Salesforce, ERP
2w
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Retail Full-time Customer Experience Coordinator - TJ Maxx Cranberry Commons
Cranberry Township, Pennsylvania, United States
$14-$15/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience preferred; ability to lead front-end Associates, train/coaching, handle POS coverage, promote loyalty programs, and work flexible schedule including nights and weekends.
POS
1mo
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Manager of Operations & Customer Service
Akron, Ohio, United States
$62k/yr OnsiteFull Time
Akron Metropolitan Housing Authority
Akron Metropolitan Housing Authority: Provides affordable housing and resident services in Summit County.
7+ YOE3+ MgmtBachelor's degree and 7+ years property management experience (3+ years supervisory). Public Housing Management Certification required within 1 year. Valid Ohio driver\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0...
HUD systems
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Customer Programs & Solutions Analyst
Akron or Ohio or West Virginia or Maryland or Pennsylvania or New Jersey
$107k-$151k/yr OnsiteFull Time
FirstEnergy
FirstEnergyNYSE: FE: Provides electric power distribution and transmission services to customers.
10+ YOEBachelor's degree in a related field, 10+ years regulatory/energy/program experience, strong analytical and written communication skills, project management ability, proficiency with Microsoft Word/Excel/PowerPoint; MBA preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Global Change Management Leader, Customer Experience CoE (Wickliffe, OH, US, 44092-2298)
Wickliffe or Deer Park or Jurong or Pudong
HybridFull Time
Lubrizol
Lubrizol: Produces specialty chemicals and additives for diverse industrial applications.
10+ YOEBachelor's degree, 10+ years enterprise change management experience, proven leadership of large-scale transformations, expertise with Prosci/ADKAR and other change methodologies, strong communication, facilitation, and program management skills.
SAP, Customer Relationship Management (CRM)
3w
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Project Manager
Canton, Ohio, United States
OnsiteFull Time
IES Holdings
IES HoldingsNASDAQ: IESC: Provider of integrated electrical and technology infrastructure services.
Customer-facing project management or sales support experience in industrial, data center, oil & gas or utility markets; project organization and time management; strong written and verbal communication; Microsoft Excel and Outlook; bachelor’s degree or equivalent experience.
Microsoft Excel, Microsoft Outlook
2mo
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Wellness Strategy Manager
Independence, Ohio, United States
$50k-$55k/yr OnsiteFull Time
WellnessIQ
WellnessIQ: Implements strategic workplace wellness and employee benefit programs.
Customer service experience; BA/BS preferred; insurance brokerage/employee benefits and health/wellness/ hospitality exp. preferred; account/project management experience; ability to travel; excellent communication and organization.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Salesforce.com
2w
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Project Manager, Parking Lot Solutions
Medina or Independence
OnsiteFull Time
Pleasant Valley Corporation
Pleasant Valley Corporation: Provides commercial construction and facility management services nationwide.
1+ YOEBackground in parking lots/asphalt/concrete/estimating/engineering; 1–3 years related experience (BBA preferred) or 3–5 years without degree; customer-service experience; CRM and strong computer skills; PMP preferred.
CRM, PVC Connect, Customer Portal
2mo
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Server - Limited Part-time Program - Sherwood Oaks
Cranberry Township, Pennsylvania, United States
$15/hr OnsitePart Time
Presbyterian SeniorCare Network
Presbyterian SeniorCare Network: Provider of senior living communities and health services.
15+ years minimum age; excellent communication, customer service; teamwork; multi-tasking; time management.
1mo
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Area Service Leader - Western PA
Pittsburgh or Erie or Youngstown
FieldFull Time
GE HealthCare
GE HealthCareNasdaq: GEHC: Develops and sells medical imaging and diagnostic technology.
4+ YOEBachelor's degree or HS/GED with 4+ years related experience; proven team leadership and customer relationship management; strong communication, problem solving, and program execution skills.
CARES, OLC
4d
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Store Manager in Training
Cuyahoga Falls, Ohio, United States
OnsiteFull Time
GNC
GNC: GNC retails vitamins, supplements, and health and wellness products.
Participate in a management training program, lead and coach store teams, drive sales and customer service, handle cash and inventory, and meet physical demands of retail work.
3w
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Annual Department Manager - Boardman Store
Boardman, Ohio, United States
OnsiteFull Time
Petitti Garden Centers
Petitti Garden Centers: Operates retail garden centers and plant cultivation facilities.
Supervisory retail experience; customer service and product knowledge; familiarity with POS systems and basic Microsoft programs; ability to manage inventory, schedules, and staff.
Point of Sale (POS)
2mo
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Community Manager
Willowick, Ohio, United States
OnsiteFull Time
Woda Cooper Companies
Woda Cooper Companies: Develops, constructs, and manages affordable housing communities.
High school diploma or GED required; valid driver license and insurance; experience with affordable housing programs preferred; strong customer service, leasing, interpersonal, communication, organizational, and team leadership skills; proficiency with Microsoft Office.
Microsoft Office
2d
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Entry Level Project Coordinator
Bedford Heights, Ohio, United States
OnsiteFull Time
Gunton Corporation
Gunton Corporation: Distributes and installs Pella window and door products.
Previous customer service experience; ability to manage post-sale order fulfillment, communicate with customers and crews, and resolve issues. College degree and construction/window & door experience preferred.
Order Management and Service Software
5d
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Store Assistant Manager
Cuyahoga Falls, Ohio, United States
$13-$16/hr OnsiteFull Time
Circle K
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
Experience supervising retail staff, hiring, cash-handling and bookkeeping, food program execution, ability to stand and lift up to 60 lbs, strong communication and customer service skills.
1w
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Service Delivery Specialist-SMB
Independence, Ohio, United States
$53k-$95k/yr OnsiteFull Time
T-Mobile
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
0+ YOE0-3 years experience managing B2B service delivery for public-sector or SMB customers; knowledge of regulatory compliance, telecommunications deployment, documentation, cross-functional coordination, and problem solving.

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