60 customer experience program manager jobs at 42 companies in Pacific Grove, CA
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User Experience and Support Program Manager - USDS
San Jose, California, United States
$88k-$203k/yrOnsiteFull Time
TikTok USDS Joint Venture: Operates and secures TikTok services for U.S. users.
5+ YOEBA/BS,5+ years program management or customer support operations experience in tech/finance/e-commerce/digital payments,proficiency with data analysis and visualization (Excel,Tableau) and Ticketing/CRM,strong communication and escalation experience.
MediaTekTaiwan Stock Exchange: 2454: Designs and develops system-on-chip solutions for electronic devices.
8+ YOE8+ years in engineering or program management for SoC/platforms; bachelor's degree in relevant field; embedded systems experience (Android, Linux/Yocto, RTOS); customer-facing, stakeholder communication, risk mitigation, and global coordination skills.
SanminaNASDAQ: SANM: Designs and manufactures complex electronics and mechanical systems.
5+ YOESite-level program ownership including customer liaison, order and delivery management, capacity planning, expediting, cross-functional leadership, NPI/product transition, and meeting revenue and customer satisfaction metrics. BS in Engineering and 5+ years experience required.
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Proven track record developing and maintaining complex software platforms, tools, and processes that deliver innovative end-to-end customer experiences.
Renesas ElectronicsTokyo Stock Exchange: 6723: Designs and manufactures semiconductors for automotive and industrial systems.
8+ YOEBachelor's in Engineering/Business; 8+ years program/product/operations experience in semiconductors, power electronics, or infrastructure; strong NPI, supply chain, ramp, cross-functional leadership, and analytics skills.
Sr. Program Manager - Global Customer Questionnaires, Customer Site Visits & Customer Relations (San Jose, California, United States)
San Jose or North America or Europe or Asia or Africa or Australia
OnsiteFull Time
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
10+ YOE10+ years program management experience in technology or manufacturing; knowledge of ISO/environmental/data center compliance; expertise in questionnaire optimization, audit coordination, customer relations, and global stakeholder management.
Penguin SolutionsNASDAQ: PENG: Provides high-performance AI and edge computing infrastructure solutions.
10+ YOEBachelor's degree, 10+ years leading complex customer-facing technology programs, strong program leadership, executive communication, risk management, and experience delivering enterprise AI/HPC/data center programs.
TSMCNew York Stock Exchange: TSM: Manufactures advanced semiconductor integrated circuits for global technology companies.
15+ YOE15+ years semiconductor experience, bachelor’s or master’s in EE/Computer Engineering, customer-facing FAE/FTS experience, PMIC/AMS expertise, strong program management and technical communication skills.
ArmNASDAQ: ARM: Designs and licenses processor architectures and semiconductor intellectual property.
5+ YOEBachelor's in Engineering/Computer Science,5+ years in technical program/project management or related roles,experience with large-scale silicon/SoC programs,strong communication and stakeholder management skills.
Santa Clara Family Health Plan: Provides managed health insurance plans for Santa Clara County residents.
2+ YOEHigh school diploma, 2+ years experience in customer service/program operations/managed care, familiarity with Medi‑Cal, data entry and system software; valid CA driver’s license required.
Portfolio Leader for Connected Customer Experience (CCx)
San Jose, California, United States
OnsiteFull Time
Jade Global: Provides IT consulting and enterprise software implementation services.
18+ YOE5+ Mgmt18+ years progressive program/portfolio experience, 5+ years leading project/program teams; strong portfolio governance, risk and stakeholder management; PMP or PgMP required; PMO transformation experience and executive communication skills.
Foxconn Industrial InternetShanghai Stock Exchange: 601138: Global provider of smart manufacturing and cloud infrastructure solutions.
5+ YOE1+ MgmtBS/BA required; 5+ years material/supplier management experience with 1+ year supervisory; English proficiency; strong Excel, data analysis, supply chain, customs, budgeting and communication skills.
Associa: Provides management and maintenance services for homeowners associations.
Experience in community management or related industries, proficiency in Microsoft Office, strong customer service, conflict resolution, correspondence, time management, and teamwork skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
LAZ Parking: Provides parking management, valet, and shuttle transportation services.
Prior parking or field management experience, overnight availability, valid driver’s license, ability to lead staff, manage permits/enforcement, handle customer service and reporting, and pass background/drug screen.
Junior Project Manager (North Kingstown, RI, US, 02852)
Novi or Dallas or North Kingstown or Monterey
HybridFull Time
HexagonNasdaq Stockholm: HEXA B: Provides industrial sensors, software, and autonomous digital reality solutions.
Bachelor's in engineering or related field, project management experience in industrial projects, PMP preferred, proficiency with Microsoft Office, strong communication, time management, customer interaction, and willingness to travel.
Microsoft Office, Wrike, Microsoft Project, Jira, SAP
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
Bachelor's degree required, significant experience in customer solutions/implementation or commercial operations, strong cross-functional influence and customer-facing skills, ability to travel up to 75% with valid passport.
CRM, ERP, service management, customer success, reporting tools
Propark Mobility: Provides parking management and technology-driven mobility solutions.
Supervisory experience in parking, hospitality, transportation, or customer service; strong leadership and communication; flexible availability including weekends and holidays; ability to handle guest complaints and oversee operations and cash handling.
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yrFieldFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
Northern California Golf Association: Association managing golf tournaments, handicaps, and golf courses.
2+ YOE2-3 years related experience or GED, knowledge of golf tournament formats and rules, NCGA/USGA rules certification within 2-3 years, valid driver’s license and proof of insurance, strong communication and customer service skills.