50 customer experience program manager jobs at 41 companies in Penn Hills, PA
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Customer Program Manager
Pittsburgh or Philadelphia
$130k-$181k/yr HybridFull Time
8+ YOEProgram management experience delivering complex customer-facing engagements; PMP or comparable certification; practical use of AI and automation; strong communication, financial, and technical judgment.
AI, automation, AI-enabled workflows, analytics, Agile, Waterfall
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Senior Program Manager 007-26- Murrysville, PA
Murrysville or Export
HybridFull Time
10+ YOEMaster's in engineering + 10 years (or Bachelor's + 15 years). Experience in manufacturing/machining, DoD project experience, program and team leadership, project management, customer interface, and willingness to travel.
1mo
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Manager, Program Management
Whippany or Pittsburgh
$73k-$95k/yr OnsiteFull Time
3+ YOE3+ years account management experience in life sciences or healthcare, strong RFP/SOW and contracting knowledge, excellent communication, Microsoft Office proficiency, analytical and client management skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
1mo
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Retail Manager - Sales and Customer Experience Manager Part Time
McMurray, Pennsylvania, United States
OnsitePart Time
3+ YOE3+ Mgmt3+ years retail leadership; coach and develop teams; execute SOPs and company programs; operate POS and self-checkout; manage BOPIS, events, and store operations; lift up to 25-50 lbs; work nights/weekends/early mornings.
POS, Self-Checkout
1mo
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Retail Full-time Customer Experience Coordinator - TJ Maxx Cranberry Commons
Cranberry Township, Pennsylvania, United States
$14-$15/hr OnsiteFull Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience preferred; ability to lead front-end Associates, train/coaching, handle POS coverage, promote loyalty programs, and work flexible schedule including nights and weekends.
POS
3w
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2027 Customer Materials Management Development Program (Begins June 2027)
Charlotte or Pittsburgh or United States
$24-$26/hr HybridFull Time
0+ YOEAssociates degree required (Bachelors preferred), 0-2 years experience, desire for careers in sales/supply chain, proficiency in Microsoft Office and Power BI, strong communication and project skills, ability to travel 25-50%.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint, Power BI
1mo
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Program Delivery Director
Framingham or New Kensington or Rock Hill or Charlotte or Pittsburgh
$179k-$299k/yr OnsiteFull Time
8+ YOEBachelor's in Engineering/Business or equivalent; 8+ years program/operations experience; P&L responsibility ($10M+); product scaling from engineering to production; customer-facing experience; US eligibility per export control; travel up to 25%.
MS Project, Smartsheet, NetSuite, Microsoft Excel, Microsoft PowerPoint, Teams, Slack, SharePoint, SolidWorks, PDM
1mo
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OR1 Customer Success Manager
Albany or Rochester or Buffalo or Pittsburgh
$82k-$107k/yr FieldFull Time
3+ YOE3+ years consulting/project delivery experience, 5+ years technical AV/IP experience preferred; bachelor’s degree or 5 years equivalent; willingness to travel up to 90%; ability to work around hospital equipment; strong leadership and communication.
5d
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Customer Marketing Manager
Pittsburgh or Montreal
HybridFull Time
5+ YOERequires 5+ years of post-sales marketing experience, campaign and program execution, marketing automation expertise, stakeholder collaboration, strategic thinking, data analysis, and strong communication and organizational skills.
HubSpot, Eloqua, Marketo, Demandbase, LinkedIn Ads
1w
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Director of Customer Success and Implementation
Ashburn or Frederick or Pittsburgh or Morgantown or Ohio or Pennsylvania or Virginia or West Virginia
OnsiteFull Time
7+ YOE7+ years technical program management experience in data center/cloud/AI or energy infrastructure; technical scoping, KPI-driven decision making, strong communication; proficiency with Salesforce,Jira,Claude.
Salesforce, Jira, Claude
5d
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Sr. Director, Digital Experience & AI
Chicago or Boston or Austin or Grand Rapids or Pittsburgh or Valhalla
$214k-$290k/yr OnsiteFull Time
15+ YOERequires 15+ years in digital experience, strategy, customer experience, digital product, or marketing leadership; enterprise program scaling, team building, AI, analytics, SEO, platforms, and executive stakeholder experience.
SEO, AEO, AI, large language models, structured data, Employee Assistance Program (EAP), Calm, 401(k), Health Savings Account (HSA), Flexible Spending Account (FSA)
2w
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Project Manager
Sewickley, Pennsylvania, United States
OnsiteFull Time
5+ YOEBachelor's in engineering or related, 5+ years project management experience, automation/control systems experience, PMP or PMI training preferred, MS Project/GANTT and estimating experience, strong communication and customer service skills.
MS Project, GANTT charts, MES, SCADA, HMI, PLC
3mo
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Project Manager - Grid Components
Mount Pleasant, Pennsylvania, United States
OnsiteFull Time
5+ YOEBachelor’s degree in engineering, business administration, or equivalent; 5+ years of project management experience; customer and contract management skills; English communication; PMP preferred; willingness to travel up to 30%.
Microsoft Project
2d
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Project Manager, Aftermarket
Export or Pittsburgh
HybridFull Time
5+ YOEPreferred bachelor's degree and 5+ years in project management, operations, engineering, service, or aftermarket industrial equipment manufacturing; customer, cross-functional, technical, and commercial contract experience required.
ERP, CRM, Microsoft Office
1w
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Construction Project Manager
North Versailles, Pennsylvania, United States
$65k-$85k/yr FieldFull Time
Requires construction management experience, MEP trade knowledge, customer service, communication, math, high school diploma/GED, reliable vehicle, and driver's license; restoration experience and PMP preferred.
Xactimate, DockuSketch
3w
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Project Manager - Government Services
Philadelphia or Findlay Township
$115k-$191k/yr HybridFull Time
8+ YOEBachelor's degree, minimum 8 years project management/engineering/manufacturing experience, ability to travel 25%, ability to obtain secret clearance, strong MS Office skills, customer-facing government experience.
Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Project
1mo
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Train Project Engineering Manager
West Mifflin, Pennsylvania, United States
OnsiteFull Time
5+ YOEBachelor's in engineering, 5+ years project engineering experience in rail, rail systems engineering knowledge, ability to lead cross-functional multicultural teams, stakeholder/customer interface, technical risk management, strong communication.
3mo
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Custom Millwork Shop Manager
Eighty Four, Pennsylvania, United States
OnsiteFull Time
Experience in custom millwork, CAD, blueprints; supervise shop operations; operate moulders, band saws, planers; strong organization and communication; leadership preferred.
CAD, Woodworking Machinery
1w
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Area Manager Intern – Summer 2027 (PA, WV, VA)
Philadelphia or Chesapeake or Pittsburgh or Fredericksburg or Chester or Davisville or Clear Brook or Hamburg or Suffolk
$29/hr OnsiteInternship, Full Time
Current bachelor's student graduating December 2027–August 2028; preferred study in supply chain, business, management, engineering, or related fields. Strong communication, customer service, and interpersonal skills.
pallet jacks, PIT equipment
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