39 customer experience program manager jobs at 31 companies in Port Hueneme, CA
3d
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Customer Program Manager
Santa Barbara, California, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years of related experience, supervisory experience, aerospace product knowledge, customer service, process improvement, inventory management, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Copilot
2mo
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Senior Program Manager
El Segundo, California, United States
$193k-$236k/yr OnsiteFull Time
12+ YOE12+ years program or subcontract management experience; BS/MS in engineering; aerospace systems/design experience; familiarity with RF/communication/satellite systems; CAM, risk management, EVMS, integrated master plans/schedules; experience with government customers; PMP preferred.
EVMS
1mo
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Program Manager
Santa Clarita, California, United States
$125k-$167k/yr OnsiteFull Time
7+ YOEUS citizen able to obtain DOD security clearance, 7+ years defense/aerospace experience, Bachelor's or Master's in ECE preferred, PMP or MBA desirable, strong schedule/cost management and customer-facing skills.
3w
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FMS Program Manager
Sherman Oaks, California, United States
$90k-$120k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years program administration or financial operations experience with 2+ years supervisory experience; strong customer service, data entry, financial tracking, Excel and payroll/accounting proficiency; knowledge of DDS/Regional Center preferred.
Microsoft Excel
1w
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Program Director, Missles
Moorpark, California, United States
$225k-$275k/yr OnsiteFull Time
Bachelor's degree required (advanced degree preferred). Senior program leadership in aerospace/defense, managing mechanical/electro-mechanical/energetics programs, customer-facing experience, program execution, risk management, strong leadership and communication.
1mo
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Manager Programs 3
Redondo Beach or El Segundo
$193k-$290k/yr OnsiteFull Time
7+ YOEActive U.S. government Secret clearance required, ability to obtain Top Secret/SAP; Bachelor's or Master's with 7+ years related experience; experience in program/project management, cost and risk management, capture/proposals, Agile, and defense customer engagement.
Agile, Earned Value Management
1w
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Enterprise Customer Success Manager, Amazon Freight Customer Success
Santa Monica or Chicago or Bellevue
$113k-$160k/yr OnsiteFull Time
Experience selling innovative solutions, using Salesforce or similar CRM, and managing enterprise customer relationships; freight, consulting, program management, and supply chain expertise preferred.
Salesforce
1mo
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Anesthesiology Academics Program/Project Coordinator
West Hollywood, California, United States
$30-$47/hr OnsiteFull Time
2+ YOEHigh school diploma minimum; bachelor\u0002s preferred. Minimum 2 years administrative/strategic support; 3 years program/project coordination preferred. Healthcare, customer service, and reporting/data analysis experience preferred.
3d
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Experience Enablement & Development Lead
Santa Monica, California, United States
$70k-$80k/yr OnsiteFull Time
3+ YOERequires 3–5 years in customer-facing operations and 3–5 years in training, quality, education, or CX programs; strong communication, facilitation, process, and program management skills. Bachelor's preferred.
Quality Assurance, Customer Satisfaction (CSAT)
2d
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Director Member Experience (Pasadena, CA)
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
3mo
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Senior Client Service Manager, Client Experience
Palo Alto or New York or San Francisco or San Diego or Century City or Los Angeles or Boulder or Seattle or Salt Lake City or Washington, D.C. or Boston or Austin
$163k-$221k/yr OnsiteFull Time
7+ YOE7+ years in client experience or professional services; leadership of CX programs; bachelor’s degree; JD/MBA/PMP preferred; strong data analysis and CRM skills.
CRM, Data analysis tools
2mo
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Implementation Manager
New York City or Santa Barbara
$130k-$190k/yr OnsiteFull Time
2+ YOE2+ years B2B startup implementation or technical customer success experience; fluency with APIs and webhooks; experience configuring prompts, workflows, and integrations; strong project management and communication skills.
APIs, webhooks
3w
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Application Center Manager
Camarillo, California, United States
$95k-$115k/yr OnsiteFull Time
3+ YOEBachelor's degree preferred,3+ years relevant experience,project management and customer-facing experience,strong communication and cross-functional coordination skills.
1w
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Event Manager - Ventura County
Ventura County or California
$25/hr OnsitePart Time, Temporary
1+ YOERequires 1+ year event management experience or a relevant degree, onsite team leadership, customer service, problem-solving, pressure tolerance, and interest in live music. AV/PA knowledge and a driver's license are preferred.
uHaul, AV, PA systems
2mo
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gTech Ads Engagement Manager
New York or Atlanta or Cambridge or Chicago or Los Angeles or Playa Vista or Seattle or San Francisco or Sunnyvale
$140k-$205k/yr OnsiteFull Time
8+ YOEBachelor's degree or equivalent experience; 8+ years in project management or customer-facing roles; experience translating technical concepts to non-technical audiences; knowledge of media, web/cloud technologies, and data infrastructure; strong communication and stakeholder management skills.
2w
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Implementation Manager, Healthcare
Marina del Rey or Brooklyn
$120k-$150k/yr OnsiteFull Time
3+ YOE3+ years in technical implementation or solutions engineering; experience with integrations, APIs/webhooks, troubleshooting, documentation, and customer-facing technical work; healthcare and telephony platform experience a plus.
APIs, webhooks, IVR, Athena, eClinicalWorks, Experity, Solv, Clockwise, Five9, Genesys, Talkdesk, NICE, VoIP
1mo
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Senior Analyst, Client Experience & Operations - Mars Veterinary Health
California or Los Angeles or Santa Monica or Tampa or Vancouver
$104k-$162k/yr RemoteFull Time
4+ YOEBachelor's degree required; 4+ years in analytics, operations, consulting, or customer experience; experience with Excel and data visualization; ability to coordinate cross-functional initiatives, run pilots, and translate strategy into execution.
Microsoft Excel, Power BI, Tableau, SQL, C++, Python
3w
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Technical Delivery Lead - Customer Engagement Solutions, Google Cloud
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in client-facing technology roles, 5+ years delivering Google Cloud solutions, technical leadership, CCaaS and conversational AI expertise, and a bachelor's degree or equivalent experience.
Google Cloud Platform, Gemini Enterprise for Customer Experience (GECX), Commerce Agents, CX Agent Studio, Agent Assist, Customer Experience Insights, Contact Center AI (CCAI), Salesforce, ServiceNow, Gemini Enterprise Agent Platform, Agent Development Kit (ADK), Retrieval-Augmented Generation (RAG), A2A, Model Context Protocol (MCP), BigQuery, Vertex AI, Looker, Customer 360, CDP, Google Kubernetes Engine (GKE), CI/CD, Google Security Operations, Gemini Enterprise for Workspace, Genesys, NICE, Amazon Connect, IVR
2mo
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Planning Associate Specialist
Goleta, California, United States
$38-$58/hr HybridFull Time
Advanced Microsoft Excel skills, experience with scheduling software; familiarity with Design Manager, SAP, SharePoint preferred; project management and customer service experience desirable.
Microsoft Excel, Design Manager, SAP, Microsoft SharePoint, Microsoft Office, cGIS
1w
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Project Coordinator
Santa Barbara, California, United States
$20/hr OnsiteFull Time
Support project managers with data management, invoicing, timecard verification, customer communication, scheduling, subcontractor coordination; familiarity with ADP, Salesforce, DASH, Sage, TimberScan, and Coupa.
ADP, Salesforce, DASH, Sage, TimberScan, Coupa
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