47 customer experience program manager jobs at 34 companies in Roscoe, IL
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Program Manager
Rockford, Illinois, United States
$80k-$105k/yrOnsiteFull Time
Ingenium Aerospace: Designs and manufactures custom actuation systems and rotating components.
5+ YOEB.S. in engineering, 5+ years aerospace experience, strong problem-solving, communication, program planning, customer-facing experience, U.S. citizenship required.
Michaels: Retail chain for arts, crafts, and custom framing supplies.
Lead front-end operations and omnichannel processes, manage shrink and safety programs, coach and train sales/cashier teams, assist with inventory and cash reconciliation; retail management experience preferred.
CLEAResult: Designs and manages energy efficiency programs for utility companies.
2+ YOE2+ years relevant experience; bachelor’s degree preferred; strong customer service, communication, and organization; ability to process rebate applications and apply program procedures; Microsoft Outlook/Word/Excel proficiency; Wisconsin resident required.
Microsoft Outlook, Microsoft Word, Microsoft Excel
Exact SciencesNASDAQ: EXAS: Provides molecular diagnostic tests for early cancer detection.
8+ YOE1+ Mgmt8+ years IT/business experience, 4+ years in technology roles, 1+ year management; Bachelor's degree or HS+4yrs experience; SDLC/ITIL knowledge; vendor, budget, and platform management; proficient in Microsoft Office; US work authorization required.
Microsoft Office, Five9, Calabrio, Qualtrics, SDLC, ITIL
Key Account Supply Program Manager (Hybrid) (Elgin, IL, US, 60123)
Elgin, Illinois, United States
$80k-$105k/yrHybridFull Time
HARTING: Manufacturer of industrial connectors and connectivity solutions.
Bachelor’s preferred; extensive international business, customer service and supply chain experience; SAP knowledge; strong leadership, communication, and analytical skills.
SAP, Microsoft Excel, Microsoft Word, Microsoft Outlook
WoodwardNASDAQ: WWD: Designs control solutions for aerospace and industrial markets.
Experience working with large commercial OEM customers, program or program management experience preferred, deep understanding of commercial aircraft architectures and technology lifecycles, strong strategic planning and client relationship skills.
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
5+ YOE5+ years EHR integration or healthcare IT/project experience, Epic Bridges certification (or ability to reactivate), knowledge of HL7/FHIR, Epic/Cerner, strong project management and communication skills, US work authorization without sponsorship.
Epic, Cerner, HL7, FHIR, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, OneNote
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
3+ YOEBachelor's degree with 5+ years or advanced degree with 3+ years; experience driving process improvement, change management, and project/program management; stakeholder engagement and leadership experience; ability to travel up to 10%.
Power Solutions InternationalNASDAQ: PSIX: Manufacturer of alternative-fuel and conventional power systems and engines.
5+ YOEBachelor's degree required; 5+ years project management experience in manufacturing or logistics; strong order and shipment management, customer-facing experience, project management tool and ERP proficiency; PMP/CAPM preferred.
MP Systems: Provides electrical utility and infrastructure construction and maintenance services.
5+ YOEManage electrical construction projects ensuring safety, budget, schedule, customer satisfaction; 5+ years experience, estimating/scheduling knowledge, proficiency with Microsoft Office.
Microsoft Office Suite, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
Midwest Applied Solutions: Independent HVAC equipment and solutions provider
3+ YOEAssociate’s degree and 3+ years in customer service or project management; 5+ years’ equivalent experience; HVAC/construction industry experience a plus; proficient with Microsoft Office, CRM, and ERP systems.
Batavia Container: Designs and manufactures custom corrugated packaging and retail displays.
10+ YOE10+ years experience; excellent communication and organization; customer service oriented; proactive problem solver; strong project/time management; corrugated knowledge; Adobe skills; bachelor’s degree preferred.
XylemNYSE: XYL: Manufacturer of water transport, treatment, and testing technologies.
5+ YOE3+ Mgmt5+ years technical or 3+ years industry experience plus 3 years management; industrial water experience, clean driving record, ability to obtain customer clearances (TWIC, DISA), bachelor\u0002s preferred, proficiency with business software.
Microsoft Office, Skype, Oracle, SAP, cloud-based solutions
J. F. Ahern Co.: Mechanical and fire protection contracting and pipe fabrication services.
Prior construction, fire sprinkler or special hazards experience preferred; excellent communication, customer service, and organizational skills; NICET certification preferred.
Nelson Global: Engineers and manufactures thermal management and exhaust systems.
12+ YOE12+ years industry experience in exhaust/aftertreatment systems for large stationary engines; bachelor\u0002s in engineering; experience translating SOW/SOR to system solutions, supplier development, program leadership, and customer-facing engagement.
Director, Business Optimization - Global Customer Care Operations
Deer Park, Illinois, United States
$170k-$190k/yrOnsiteFull Time
DanaherNYSE: DHR: Develops scientific instruments and diagnostic tools for healthcare markets.
10+ YOELeadership experience in customer care or operations with track record in transformation, process standardization, continuous improvement, workforce planning, change management, and cross-functional collaboration.
Nelson Global: Designs and manufactures engineered exhaust and thermal management systems.
12+ YOEBachelor's degree in engineering or related technical field and 12+ years in exhaust, emissions, aftertreatment, stationary power, large engines, or related markets. Requires complex systems, supplier, customer, and program leadership experience.
SCR, DOC, DPF, DEF, NVH, Statements of Requirements (SOR), Statements of Work (SOW)