476 customer experience program manager jobs at 277 companies in Santa Clara, CA
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Customer Program Manager - Automotive
Santa Clara, California, United States
$200k-$322k/yr OnsiteFull Time
12+ YOE12+ years program/project management experience in automotive or embedded industry, strong technical/engineering background, BS/MS in Engineering/CS or equivalent, experience with ML/data workflows, global program leadership and OEM customer engagement.
ML Ops, GPU
17h
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Customer Program Manager
Sauk Rapids or Fremont or Arizona or Nevada or Oregon or Texas or Mexico or Singapore or Malaysia or United Kingdom
$72k-$122k/yr OnsiteFull Time
Requires a four-year business degree or equivalent experience, strong computer skills, Excel and Word proficiency, excellent communication, analytical ability, organization, and relationship management skills.
Microsoft Excel, Microsoft Word, Procore, Sage, Bluebeam, Microsoft Project
1mo
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Program Manager, Customer Engagement & Community
San Francisco, California, United States
$160k-$240k/yr HybridFull Time
5+ YOE5+ years in customer marketing, community, advocacy, events, or program management at high-growth SaaS/tech; experience building/scaling customer programs, strong program management, customer-facing skills, and excellent communication.
Notion, Asana, Airtable, Salesforce
1w
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Senior Customer Program Manager – AI Platform
Santa Clara, California, United States
$200k-$322k/yr OnsiteFull Time
12+ YOE12+ years program management experience in cloud/AI/physical AI industries; strong technical background in hardware/software, excellent communication, and ability to lead global cross-functional programs.
2mo
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Customer Program Manager, Executive Briefing Center
San Francisco or New York City
$255k-$320k/yr HybridFull Time
Experience building/scaling executive briefing programs, executive presence with VP/C-level customers, strong cross-functional operating skills, program measurement and reporting, and a Bachelor's degree or equivalent.
3w
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Customer Solutions Program Manager
Boston or Cambridge or San Francisco
OnsiteFull Time
10+ YOEB.S. in engineering,10+ years experience in manufacturing or technical program/project management,expertise in process/industrial engineering,strong stakeholder communication,and must be US citizen or green card holder.
2w
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Senior Program Manager, Customer Delivery
San Francisco, California, United States
RemoteFull Time
3+ years program management experience; exceptional organization, stakeholder communication, cross-functional coordination, and ownership; experience with customer deployments, KPI reporting, and AI tools.
Claude, Epic
4w
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Ethernet Customer Program Manager
Santa Clara or Hillsboro
$161k-$227k/yr OnsiteFull Time
5+ YOEBachelor's in CS/CE/EE,5+ years program/project management in high-tech,experience with large partners,multi-level stakeholder interfacing,PMP preferred,knowledge of Ethernet and PLC/Agile/Waterfall.
Program Life Cycle (PLC), Agile, Waterfall
2mo
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Startup Program & Experience Lead
San Francisco or New York
$174k-$205k/yr HybridFull Time
Experience in program management, customer experience, customer success, growth, operations or startup-focused roles; strong organizational and cross-functional skills.
AI tools, Notion
1mo
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User Experience and Support Program Manager - USDS
San Jose, California, United States
$88k-$203k/yr OnsiteFull Time
5+ YOEBA/BS,5+ years program management or customer support operations experience in tech/finance/e-commerce/digital payments,proficiency with data analysis and visualization (Excel,Tableau) and Ticketing/CRM,strong communication and escalation experience.
Microsoft Excel, Tableau, Ticketing/CRM systems
1d
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Senior Staff Customer Operations Program Manager
Sunnyvale or San Francisco
$175k-$245k/yr OnsiteFull Time
8+ YOERequires 8+ years in technical program management, strategy and operations, chief-of-staff, or related technology roles; technical AI/cloud product experience; customer operations expertise; and hands-on LLM and AI tooling experience.
GPU, API, LLM, Salesforce, Sigma, Claude Code, Workato, Jira, Teladoc, Calm, MetLife Legal
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Program Manager
Fremont, California, United States
OnsiteFull Time
3+ YOE3+ years program management experience in electronics-related hardware manufacturing; Bachelor's degree; strong communication and customer service skills; client-facing and management experience preferred; engineering background a plus.
2mo
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Program Manager, Voice of the Customer
San Francisco or New York City or United States
$127k-$269k/yr RemoteFull Time
Proven experience building/running a Voice of the Customer program, background in customer-facing functions (Support preferred), strong analytical and communication skills, fluency with AI workflows, and ability to translate customer data into product priorities.
Figma
3w
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Program Manager
Santa Clara, California, United States
$100k-$189k/yr OnsiteFull Time
4+ YOEBachelor's in technical discipline preferred,4+ years related connector-industry experience,ability to read technical drawings,present to management,perform root cause analysis,and manage customer communication and program budgets.
Project Management software, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Technical Program Manager - Customer Engagement
San Jose, California, United States
$140k-$250k/yr OnsiteFull Time
8+ YOE8+ years in engineering or program management for SoC/platforms; bachelor's degree in relevant field; embedded systems experience (Android, Linux/Yocto, RTOS); customer-facing, stakeholder communication, risk mitigation, and global coordination skills.
Android, Linux, Yocto, RTOS
2w
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Program Manager
Fremont, California, United States
$75k-$95k/yr OnsiteFull Time
2+ YOEBachelor's in engineering, minimum 2 years program-management or related experience, Excel and PM tool proficiency, U.S. government contract experience (FAR/DFARS), strong communication and customer focus.
Microsoft Excel
2w
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Food Experience Manager
South San Francisco, California, United States
$96k-$144k/yr OnsiteFull Time
8+ YOE8+ years leading multi-unit or multi-regional customer-facing operations, P&L experience, program and vendor management, data-driven decision making, stakeholder collaboration, concept development and scaling.
1mo
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Senior Program Manager
Santa Clara, California, United States
$165k-$190k/yr OnsiteFull Time
7+ YOE7+ years program/product management experience, strong NPD and customer-facing program leadership, bachelor’s in engineering/business, PMP preferred, proficiency with MS Project, Jira, Agile/Waterfall, and Microsoft Office.
Microsoft Project, Jira, Agile, Waterfall, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Excel, Truth in Negotiations Act (TINA)
3w
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Program Manager
Santa Clara, California, United States
$100k-$189k/yr OnsiteFull Time
4+ YOE4+ years related experience in connector or electronics industry, bachelor\u0002s in technical discipline preferred, program planning/budgeting, technical leadership, customer communication, DFM and root cause analysis skills.
Project Management software, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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