40 customer experience program manager jobs at 33 companies in Smyrna, DE

2mo
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Program Manager
Fort Meade, Maryland, United States
OnsiteAll Commitments Available
Tharros
Tharros: Provides specialized cybersecurity defense and vulnerability research services.
15+ YOE15+ years of program management experience with federal/intel/military customers; PMP; BS degree (or 6 years experience in lieu); cleared environment experience.
1w
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Strategic OEM Program Manager
Sunnyvale or Wilmington
HybridFull Time
Qnity Electronics
Qnity ElectronicsNYSE: Q: Manufactures materials and solutions for the semiconductor industry.
5+ YOEBachelor's degree,5+ years program/project management in electronics/materials/manufacturing,experience with global customer-driven commercialization and scale-up,strong stakeholder and communication skills,Microsoft Office proficiency.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
1mo
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Fraud Customer Experience Business Partner
Buffalo or Boston or Baltimore or Washington or Wilmington or New York or Bridgeport or Burlington
$90k-$149k/yr HybridFull Time
M&T Bank
M&T BankNYSE: MTB: Provides retail, commercial, and wealth management banking services.
4+ YOEBachelor's degree or equivalent experience, minimum 4 years project management experience, strong relationship management, discovery and execution skills, ability to influence without authority, coordinate complex cross-functional work, and strong communication and problem-solving.
1mo
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
2mo
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Program Coordinator - Agency With Choice
West Chester, Pennsylvania, United States
OnsiteFull Time
The Arc of Chester County
The Arc of Chester County: Empowers individuals with disabilities through advocacy and community services.
2+ YOEAssociate degree required; at least 2 years in customer service or human services; strong organizational, interpersonal, and writing skills.
1mo
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Field Project Manager, Customer Facing
Boston or Philadelphia or Wilmington or United States or North America
$117k-$195k/yr FieldFull Time
Agilent Technologies
Agilent TechnologiesNew York Stock Exchange: A: Providing instruments, software, and consumables for laboratory scientific discovery.
8+ YOEBachelor's in a scientific or related field (or equivalent), 8+ years relevant experience including 5+ years customer-facing field project management, project management methodologies, strong communication, experience with data/reporting tools, and willingness to travel 50%+.
Microsoft Office, Microsoft Project, Smartsheet, Visio, SAP, Maximo
5d
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Supervisor, Customer Sites
Wilmington, Delaware, United States
FieldFull Time
Thermo Fisher Scientific
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
4+ YOEHigh school required (bachelor's preferred),4+ years managed services in laboratory settings, GxP and IATA/DOT knowledge, leadership and supervisory experience, OSHA familiarity, ability to lift/handle materials, and reside within 50-mile radius with reliable transportation.
Microsoft Office
1w
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School Program Guide
Winterthur, Delaware, United States
$16/hr OnsitePart Time
Winterthur Museum, Garden and Library
Winterthur Museum, Garden and Library: Historic estate and museum promoting American decorative arts.
1+ YOEHigh school diploma or equivalent, 1+ years teaching/childcare/museum/customer service experience (preferred 3+), valid driver’s license, ability to lift 25 lbs, strong communication and classroom management skills.
2w
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Implementation Manager - Nurse Call
Wilmington, Delaware, United States
HybridFull Time
Securitas Technology
Securitas TechnologyNasdaq Stockholm: SECU B: Provides integrated electronic security and fire protection solutions.
5+ YOE5+ years project management experience delivering customer-facing system implementations; strong leadership, budgeting, stakeholder communication, and customer relationship skills.
3w
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Site Manager / Senior Contractor Representative
Aberdeen, Maryland, United States
$71k-$157k/yr OnsiteFull Time
CGI
CGINYSE: GIB: Provides information technology and business consulting services.
10+ YOEAA/AS or equivalent experience,10+ years operational/site management experience,supervisory experience,Government customer interface,strong communication and decision-making; PMP or DAWIA preferred.
2mo
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Project Manager
Wilmington, Delaware, United States
OnsiteFull Time
G. Fedale Roofing & Siding
G. Fedale Roofing & Siding: A roofing and siding contractor focused on residential and commercial projects.
5+ YOE5+ years in home building/remodeling; high school diploma; understands construction contracts and financing; CRM experience; strong math; excellent customer service.
DataForma, CRM software, CRM system
2w
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Senior Associate, Change Management Process Manager | Retail Bank
McLean or Wilmington or Richmond
$81k-$101k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
2+ YOEHigh school diploma,2+ years process/project management or retail operations,1+ year customer service,Google Suite experience; BPM/Lean/Six Sigma certifications preferred.
Knack, Google Docs, Google Sheets, Google Slides, Slack
1mo
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URBN Senior Manager, Production and Sourcing Systems
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Urban Outfitters
Urban OutfittersNASDAQ: URBN: Multi-brand retail operator of lifestyle apparel and home goods.
10+ YOE5+ Mgmt10+ years IT experience with PLM ownership, strong SQL and API skills, cloud experience (AWS/Azure/GCP), 5+ years managing technical teams, and deep knowledge of sourcing, logistics, customs, and AP/financial integrations.
PLM, Bamboo Rose, E2Open Ricardo, Inspectorio, Altruistiq, ERP, Island Pacific, SAP, Oracle, WMS, Manhattan, o9, Anaplan, SQL, REST, SOAP, ETL, AWS, Azure, GCP
1w
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Warehouse Manager - Customer Delivery Hub
Sharon Hill, Pennsylvania, United States
OnsiteFull Time
White Cap
White Cap: Distributes specialty construction supplies and safety products to professional contractors.
5+ YOE5+ years warehouse experience, ability to lift 50 lbs, operate vehicle (acceptable MVR required), stand long periods, oversee receiving/packing/shipping, safety program implementation.
1mo
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Environmental Services Manager in Training / Crothall Healthcare, MedStar Franklin Square Medical
Rosedale, Maryland, United States
$54k-$55k/yr OnsiteFull Time
Compass Group
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
Bachelor's or Associate degree required by June 2026; customer service experience preferred; competency in Microsoft Office; strong communication, organizational, and financial skills; willingness to relocate for advancement.
Microsoft Office
1w
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Store Manager in Training
Rehoboth Beach, Delaware, United States
OnsiteFull Time
GNC
GNC: GNC retails vitamins, supplements, and health and wellness products.
Participating in a development program to learn store management tasks including sales, team leadership, inventory, cash handling, opening/closing, and customer service; must work nights, weekends, and holidays.
5d
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Arena Events Specialist
Bel Air, Maryland, United States
$47k-$61k/yr OnsiteFull Time
Harford Community College
Harford Community College: Public community college offering associate degrees and workforce training.
1+ YOEAssociates degree, 1+ year event coordination and customer service experience, ability to earn Crowd Manager Certification, strong communication, scheduling, diagramming, and project coordination skills.
4d
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Food Safety Quality Assurance Manager
Bridgeport, New Jersey, United States
$85k-$105k/yr OnsiteFull Time
J&J Snack Foods
J&J Snack FoodsNASDAQ: JJSF: Manufacturer and distributor of branded snack foods and beverages.
5+ YOE5+ years FSQA experience in food processing, develop and manage quality systems, sanitation and environmental monitoring, vendor audits, shelf-life and pathogen programs, regulatory and customer compliance.
1w
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Director, Clinical Design & Implementation - Evinova (Remote)
Wilmington or United States
$153k-$201k/yr RemoteFull Time
AstraZeneca
AstraZenecaLondon Stock Exchange: AZN: Global biopharmaceutical developing and manufacturing prescription medicines.
Experienced leader with hands-on eCOA study and clinical trial design expertise, protocol-to-requirements translation, team management, product collaboration, and customer-facing delivery experience.
2d
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Project Coordinator
Dover, Delaware, United States
$18-$22/hr OnsiteFull Time
ServiceMaster Contract Services
ServiceMaster Contract Services: Professional janitorial and commercial cleaning services provider.
1+ YOEHigh school diploma/GED preferred, 1+ year customer service or office experience, ability to multitask, detail oriented, knowledge of computer applications, able to pass a background check.

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