40 customer experience program manager jobs at 33 companies in Smyrna, DE
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Program Manager
Fort Meade, Maryland, United States
OnsiteAll Commitments Available
Tharros: Provides specialized cybersecurity defense and vulnerability research services.
15+ YOE15+ years of program management experience with federal/intel/military customers; PMP; BS degree (or 6 years experience in lieu); cleared environment experience.
Qnity ElectronicsNYSE: Q: Manufactures materials and solutions for the semiconductor industry.
5+ YOEBachelor's degree,5+ years program/project management in electronics/materials/manufacturing,experience with global customer-driven commercialization and scale-up,strong stakeholder and communication skills,Microsoft Office proficiency.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
4+ YOEBachelor's degree or equivalent experience, minimum 4 years project management experience, strong relationship management, discovery and execution skills, ability to influence without authority, coordinate complex cross-functional work, and strong communication and problem-solving.
Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
Boston or Philadelphia or Wilmington or United States or North America
$117k-$195k/yrFieldFull Time
Agilent TechnologiesNew York Stock Exchange: A: Providing instruments, software, and consumables for laboratory scientific discovery.
8+ YOEBachelor's in a scientific or related field (or equivalent), 8+ years relevant experience including 5+ years customer-facing field project management, project management methodologies, strong communication, experience with data/reporting tools, and willingness to travel 50%+.
Microsoft Office, Microsoft Project, Smartsheet, Visio, SAP, Maximo
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
4+ YOEHigh school required (bachelor's preferred),4+ years managed services in laboratory settings, GxP and IATA/DOT knowledge, leadership and supervisory experience, OSHA familiarity, ability to lift/handle materials, and reside within 50-mile radius with reliable transportation.
Winterthur Museum, Garden and Library: Historic estate and museum promoting American decorative arts.
1+ YOEHigh school diploma or equivalent, 1+ years teaching/childcare/museum/customer service experience (preferred 3+), valid driver’s license, ability to lift 25 lbs, strong communication and classroom management skills.
CGINYSE: GIB: Provides information technology and business consulting services.
10+ YOEAA/AS or equivalent experience,10+ years operational/site management experience,supervisory experience,Government customer interface,strong communication and decision-making; PMP or DAWIA preferred.
G. Fedale Roofing & Siding: A roofing and siding contractor focused on residential and commercial projects.
5+ YOE5+ years in home building/remodeling; high school diploma; understands construction contracts and financing; CRM experience; strong math; excellent customer service.
Senior Associate, Change Management Process Manager | Retail Bank
McLean or Wilmington or Richmond
$81k-$101k/yrOnsiteFull Time
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
2+ YOEHigh school diploma,2+ years process/project management or retail operations,1+ year customer service,Google Suite experience; BPM/Lean/Six Sigma certifications preferred.
Knack, Google Docs, Google Sheets, Google Slides, Slack
URBN Senior Manager, Production and Sourcing Systems
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Urban OutfittersNASDAQ: URBN: Multi-brand retail operator of lifestyle apparel and home goods.
10+ YOE5+ Mgmt10+ years IT experience with PLM ownership, strong SQL and API skills, cloud experience (AWS/Azure/GCP), 5+ years managing technical teams, and deep knowledge of sourcing, logistics, customs, and AP/financial integrations.
White Cap: Distributes specialty construction supplies and safety products to professional contractors.
5+ YOE5+ years warehouse experience, ability to lift 50 lbs, operate vehicle (acceptable MVR required), stand long periods, oversee receiving/packing/shipping, safety program implementation.
Environmental Services Manager in Training / Crothall Healthcare, MedStar Franklin Square Medical
Rosedale, Maryland, United States
$54k-$55k/yrOnsiteFull Time
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
Bachelor's or Associate degree required by June 2026; customer service experience preferred; competency in Microsoft Office; strong communication, organizational, and financial skills; willingness to relocate for advancement.
GNC: GNC retails vitamins, supplements, and health and wellness products.
Participating in a development program to learn store management tasks including sales, team leadership, inventory, cash handling, opening/closing, and customer service; must work nights, weekends, and holidays.
Harford Community College: Public community college offering associate degrees and workforce training.
1+ YOEAssociates degree, 1+ year event coordination and customer service experience, ability to earn Crowd Manager Certification, strong communication, scheduling, diagramming, and project coordination skills.
J&J Snack FoodsNASDAQ: JJSF: Manufacturer and distributor of branded snack foods and beverages.
5+ YOE5+ years FSQA experience in food processing, develop and manage quality systems, sanitation and environmental monitoring, vendor audits, shelf-life and pathogen programs, regulatory and customer compliance.
AstraZenecaLondon Stock Exchange: AZN: Global biopharmaceutical developing and manufacturing prescription medicines.
Experienced leader with hands-on eCOA study and clinical trial design expertise, protocol-to-requirements translation, team management, product collaboration, and customer-facing delivery experience.
ServiceMaster Contract Services: Professional janitorial and commercial cleaning services provider.
1+ YOEHigh school diploma/GED preferred, 1+ year customer service or office experience, ability to multitask, detail oriented, knowledge of computer applications, able to pass a background check.